Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me until I got there.. This is before I had even met him. He was patient, answered all my questions,explained about the company, and never once pressured me. He was the best salesperson I've ever dealt with in my life. Next I went to see Julio A. He was amazing. He was very thorough with his explanations, and went out of his way to help me get the financing. Both Gene and Julio spent over an hour on hold to the credit bureau to make it possible for me finance the car. They both treated me like family. They introduced me to Rachel W. who will be calling me to follow up on any concerns or questions. I even met the people in the service department because they had to reprogram something so I could have a phone in the car.
Enver made buying a car the best decision ever!! He was so patient and understanding with me during the process. He took the time to breakdown all important aspects of each car I was interested in, and even stayed far past closing time to finish out the deal!!! Been through this process more than once and this was by far the best!! Would recommend him and Crown Honda to all my friends and family!!
We had the pleasure of working with enver a year ago for a vehicle purchase that we love. Due recent life changes, We need somthing larger for the family and we reached out to enver again for another vehicle. Thank you again enver for all your help.
This is the 5th Honda we purchased from Crown and we always deal with Cary Forney. Cary is more like family--your brother or uncle--who happens to work for a dealership, rather than just a salesman as he is courteous, helpful, relates to us and our needs and how they have changed over the 12 years we have used Crown as our dealership and Cary as our salesman. This was our first time to lease instead of purchasing and Cary was very informative and the F&I man, John was also very helpful. Crown had published the inventory and lease specials and they were there when we got to the dealership. All of our cars are serviced by Crown and service is always excellent. We have always been satisfied. You can't go wrong with Crown, Honda, or Cary. JOB WELL DONE and that does not happen very often anymore.
Cindy, as always, is very professional and knows her field. While this was a normal check up of the car, she made sure that it was in good shape when I came and picked it up. By that I mean she suggested the car needed its tune up, which I did not even think about.
The 2 issues. Every time, the last couple of years, I get service someone comes out from the dealer and asks if I want to trade in my car. This request is unsolicited and not asked for. Also, today, the day after the service I rec'd an e-mail from Auto Nation reminding me to service my car. It was just serviced.
I have now purchased two vehicles through this dealership (formally known as Kuhn Honda) and have had only good experiences. The people have been friendly and non aggressive. They are accommodating and seem to care about what you have to say. My salesman this time was a young man named Zach Walters who was kind and genuine. He did not push me in anyway and instead, ???fought??? for a better price to help me out. I did not get a chance to review him through the dealership due to an email mix up but I would give him 10/10 on every category. This Honda dealership has been great and I will continue to do business with them.
I was taken care of with out an appt. Friendly, fast & efficient service. I have always received courteous service and attitude from all of Lokeys associates. Including all their departments ... sales, service repairs and phone operators.
I live in NH and purchased a vehicle from Tampa Bay Auto Network. They are the most professional, polite and easy people to work with. The customer service they provided to me was outstanding.
Mike and Lou were honest and thorough throughout the entire process.
Lou took the time to walk around the car with me while I was on the telephone with him asking questions about the car.
Mike handled the financial side along with the shipping and made the paperwork very easy to do via e-mails and explained in detail what I need to do on my side to complete the transaction.
They went the extra mile to show me pictures of my corvette being loaded on the trailer after working hours and updated me on the progress until my car was delivered.
I Highly recommend Tampa Bay Auto Network to anyone looking to buy a car without the hassle.
Great people to deal with !!!
It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
Tony Snyder made my car buying experience as easy as possible. I was able to communicate with him 24/7 and let him know exactly what I wanted in my truck and I got all that plus more! He is an amazing salesman and I will definitely be coming back!!
by Stacy and also Stacie they were great from Wesley Chapel, Florida
June 6, 2018
Went to get my car serviced and repaired and the service was great and the people who work there are courteous, helpful and friendly. Enjoy going there and they do a fantastic job repairing your car
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