Used Honda CR-V EX-L for sale near Willowick, OH

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

I have dealt with Jay Honda for more than 25 years and have had excellent experience. Reason is Dennis Jenkins.He is very helpful and courteous.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Megan & the team were wonderful. Couldn’t have asked for a better experience. Thank you!

The CRV is a luxury mid size hatchback. Smooth riding, handles well in Michigan’s winter weather 🤒. Good miles per gallon. I do drive in economy mode. I am still getting used to the size after driving a Honda Odessy. Good overall view. No obvious blind spots. I wish it had a manual garage opener feature on on the Ex.

Great experience every time. Professional and knowledgeable. The service department in my opinion is what defines a dealership and this one is the best. I trust the advice I receive from my service advisor Bradley and always have full confidence in the technicians that work on my car.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Jason, Howard And all the staff who helped me were amazing and very good. Their professional behavior was outstanding! Will definitely return when my lease is done.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

This dealer was outstanding, paperwork done quickly and efficiently, everything explained, car gone over thoroughly, and after purchase, when a small problem occurred with the car, one call to this dealer and the problem was fixed with no charge. Very satisfied

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Great overall experience. I would recommend Adrian, Mike and their team.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Nathan made the whole process smooth and easy, and the team at Carface Auto Sales was very welcoming. The 2022 Honda Accord was ready to go, everything was checked, and they were very fair and straightforward throughout the deal.I really appreciated how professional and stress-free the entire experience was. I would definitely recommend Nathan and Carface Auto Sales to anyone looking for a solid, honest dealership.

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Chris Fischer went beyond my experience to get my Maverick Truck. He explained everything to me even when he was on vacation. A great experience.

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

Excellent..added more photo for viewing Jeep. Good follow-up...still considering the Jeep. Still out of state

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

I didn't feel hustled they answered my questions honestly and truthfully and the gave me the best deal they could offer due to this economy.

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

This is the first Honda I've ever purchased and it's one the best purchases I've ever made. The dealership was truly an Excellent experience would definitely recommend!!

Very accommodating from the first contact to the final sale! Terry was quick to return all inquiry calls, was very knowledgeable, easy to talk to, helpful in navigating toward the final decision and patient in setting up the Toyota app from my phone (which was not cooperative). Ryan was very friendly, personable, organized, patient with my physical limitations, thorough, willing to explain, etc. (Hope you’re reading this Mrs. Schneider. :-)) Overall a very positive experience and a dealership which I cannot recommend more highly!

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

I'm like two and a half weeks late with doing this working with Lynn was a great experience even though I didn't want to brand new car I'm glad he convinced me to get one thank you

My 2023 Honda CR-V has been making rattling or knocking noises its very loud especially when at red lights and stop signs. It stops when I turn the air conditioner off. I took it back to the car dealership which is Gwinnett Place Honda here in Georgia and they didn’t find anything the first time because it stopped making noises by the time I got there. And on the second time I took it it was making noises they said maybe I need a compressor and they kept my car and gave me a loaner.

Everything was good today kind of quick and fast didn?t have to wait long like other times usually it take almost three hours or more

I experience the most exceptional experience with JP who was my sales person. JP took his time to make sure I was satisfied in exactly what I was looking for. Good job JP

Lamar is excellent!!! Thanks for my new civic. Thanks Honda of Cleveland heights for your professionalism.

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

I bought my Honda in August 2021 the salesman sent me a video of the car and I went to look at it I loved it. Very very friendly salesman,staff. I'll be purchasing another one from them

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

Great experience when I walked in the door. Matt Harris is a great sales person, I would use Matt again in the future when looking for a different vehicle.