Excellent buying experience, relaxed no high pressure sales
by CMW from DealerRater.com
December 4, 2018
Buying our new 2019 Forester at Patrick Subaru was Excellent, it was a comfortable relaxed atmosphere.Our salesman Nate Goodro was great to work with very knowledgeable and no high pressure sales. Made sure we were happy with our purchase.At delivery thoroughly explained all the features of the vehicle and answered any questions. Prep. of the vehicle was also done very well. Great buying experience.
Al Pagliarulo was excellent to work with on the purchase of my 2019 Forrester Limited which I picked up yesterday. This is my first Subaru so I had lots of questions before I purchased the car, did 3 test drives, and had lots of questions when I picked up the car to be sure I knew how to work everything. Throughout the process Al was professional, no pressure, and answered all my questions. In general, I was pleased to find the atmosphere at Patrick friendly and respectful. I liked being greeted by the sales manager Susan whenever I walked in. All the staff seem to work well as a team. None of the craziness and hard sell you find at other places. I LOVE my new Subaru! It was a great choice for me!
After reading reviews of Joe Dinneen -- some from customers who had purchased multiple cars from him -- on this DealerRater website, I specifically made an appointment with Joe. Initially, I was interested in more than one Subaru model, and Joe seemed genuinely interested in finding the right "fit" for me. Throughout my purchase of a 2019 Crosstrek, Joe was very respectful, low-pressure, and extremely responsive to my questions and emails. Tri Le handled the paperwork upon delivery and was also very low-pressure as I declined extra services. I did not finance.
I walked in to have an inspections sticker and lucked out to have it done in about 50 minutes . Phewww. The customer service rep as always was efficient ,kind and informative . This was a far cry from my last visit for an oil change and license plate bulb replacement which took 2.5 hours even WITH an appointment .
We had been to 5 other dealers over the last 6 months. Each one said that I would have to "give up" one of the selected features...that the van I was looking for couldn't have everything I wanted. Jarred found one within 15 minutes of sitting with us....color, package, and a dvd player! He was kind and so helpful and never once made us feel pressured! We were done purchasing the van within an hour. I've been to other dealership where I've spent the whole day. The business manager was very thorough and personal. Made sure he went over everything and we were still out within an hour. I love the new van!
I came to this dealer To lease a Honda SI and my man here dealt with everything perfectly!! He???s fast at what he does. I was having trouble with my insurance sending some paperwork and he made sure the insurance sent it on time so that I can get the car the day I wanted!! He goes above and beyond when it comes to helping the customer!! Give my man a raise. He deserves it!
Simple, Professional and easy to deal with throughout!
by Jaylocke10 from DealerRater.com
December 1, 2018
From the moment I reached out inquiring about a specific model jeep grand Cherokee Tim sent the pricing information over immediately and quickly set an appointment for the following morning for me. When I arrived I was met by Tim and Pablo and the Jeep was waiting for me. Pablo took care of everything from there. During the test drive he explained all the new and improved features that differed from the slightly older model Jeep I had now. Pablo made this entire process so easy as he lined up all the steps needed to be completed and offered to have the car ready to take home in the afternoon. The car was ready for pickup and Yamen helped with closing out my old lease and I was on my way. Easily the best car buying experience I have had in the 20+ years in doing this. I highly recommend this place, all around great experience!
I contacted Lundgren Honda looking for a 2015 Honda Pilot Touring with specific guidelines in mind. Jayson has been an outstanding sales representative on trying to get me what I am looking for. I will continue looking for the vehicle and will be back in contact with your dealership.
Went in to buy our son a car and walked out with a new accord for my wife and civic for my son. Samantha sold our previous car to us and made the visit painless. They found what we wanted and delivered. Bryan in finance, and. I never trust them, was also top notch and helped us save a few bucks too.
My husband and I were looking for a new vehicle to replace the two cars that we were currently driving. We stopped at the dealership on Sunday to take a look at what Honda had to offer. Jayson Navarro met us on the lot and was super friendly and helped us find the right vehicle and deal, for us. After test driving three vehicles, we found the perfect one for us. The entire process was easy and stress free, thanks to Jayson and David, in finance. The dealership is a beautiful facility with great amenities.
BRIAN ,IAN AND MIKE SILVERMAN ARE GREAT TO DEAL WITH ,,THERE SERVICE IS OUTSTANDING,,,I HIGHLY RECOMMEND THIS DEALERSHIP.ANY TIME YOU CALL WITH A PROBLEM THERE FIRST WORD IS ''come on down,we will do our best to get you in and out;''NOW THAT IS SERVICE
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