Gary was very helpful with figuring out what was wrong with my driver side window. For whatever reason it wouldn't let me roll it all the way up. They were able to fix it quickly, got my oil changed at the same time, plus they washed it.
Aoude and Jason were great to work with...direct and open about the negotiations. In the past, it took almost six hours to negotiate a car deal this went quickly and the paperwork took about an hour. I was there from 11 to 3. Thank you guys for working with me on my 2016 Honda Pilot (95K miles) and into a new 2019 Honda Pilot!!! This is second purchase with Honda Ocean - I've recommended them to my friends and family!!!
I love the great customer service with great quality people patient positive always smiling thank you for your services thank you to everyone their for their services and Zack Buchanan’s who helped me out thank you so much for your amazin customer services he new what he was doing and is a very high positive quality worker thank you :)
I was lucky enough to walk away with a brand new 2018 Honda Accord Hybrid and I love it! Johnny Palafox was very helpful in providing all the information we needed on the car and lease information. I have driven a Toyota the last 10 years and was very impressed with the performance, comfort and style of the new Accord. This car feels and looks like a luxury vehicle and gets 600 miles on a full tank of gas!
Very happy with my experience here at Ocean Honda San Juan Capistrano!
by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
I was basically just looking at my options for a new lease and after working with Aldo on a great deal, I couldn’t say no. It was great to work with someone who wasn’t trying to pressure me into a sale or anything, just patiently answered my questions and let me make my decision.
I purchased a 2017 Toyota Tundra over the weekend and had the best car buying experience ever. I was able to search inventory on line and confirmed availability via email. This was a great option and made the search easy. We showed up on a Thursday evening to test drive the car. We only had a limited amount of time since we had dinner with friends later. Driving into Nash it was a very impressive facility and had a great selection of autos. We went in and explained that we wanted to take a look at the car we emailed about and were helped right away. Nick was the sales person that we met and there was literally no pressure, he took us out to take a look then asked if we wanted to take it for a test drive. We loved the truck and wanted to purchase but knew we didn't have time that night. Nick took all our information before we left and did all the leg work once we left and had all the paperwork ready when we arrived the next day to finish the process. We drove off in our new truck in less than an hour and very satisfied with the truck. Nick was great and the whole experience with Nash was relaxed and friendly. We will absolutely be coming back next time we are in the market for a new car.
This was our 3rd Honda purchase and we are so happy! Everything about our experience was great! Matt Refaie was so knowledable and took his time when I was checking out explaining everything to me so I completely understood the new features. I tell all of our friends and family to go to Weir Honda!
Stuart Boggs was very friendly, pleasant, and polite with us throughout the process. We showed up just before closing time, and he stayed with us until the end to ensure that everything worked out. I really appreciate his positive attitude and his willingness to stay late, until close to 11pm, in order to close the deal.
I chose Weir Canyon Honda for a couple of reasons. They were the only local Dealership that had the CR-V Touring in the color I wanted and they have Jim Marsh as a Service Advisor of which I dealt with at another Honda Dealer for my previous Honda for over 13 years. I worked with Salesman, John Mouroulis, who was so very nice, knowledgeable and attentive to my wants and needs. I would recommend Weir Canyon Honda to everyone!
Maurice, sales Manager and finance manager(sorry forgot their names) did a great job didnt hassel me no annyoing phone calls after I told them give me a day or so to make sure I had all my stuff together.
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