Best car buying experience in my life. The location is best in class and the salesmen was extremely knowledgable. The entire process is user friendly in the extreme. I will recommend to my network and I will absolutely return there for my next car purchase.
Professional, very helpful, responsive to questions
by Bob E from DealerRater.com
December 4, 2018
We enjoyed working with Alison for the purchase of our new CR-V. She is knowledgeable, open to all questions and exceptionally personable. A delight to spend time with. Followers through on what she says she will do. If i had a need for another Honda today, I would contact Alison.
I learned about Alison through a women???s networking group on Facebook and she was so responsive throughout the process. You can tell she values customer service and does a lot of little things along the way. She will go through all the car???s features when you test drive and really knows her stuff! I look forward to working with her again years down the road.
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
Roy was awesome in helping us find my perfect car. Even when a few minor issues came up with the service records, Roy was quick to have everything fixed and squared away so that I could drive off happy and safe. Highly recommend Hanna Imports, and definitely ask for Roy!
From the moment I called them to check on the availability of the car I wanted, to the moment I drove off in my new car; I had nothing but the best experience. The staff of Hanna Imports is friendly, genuine and knowledgeable. My car salesman was Teddy Jenkins, I highly recommend him for your car buying needs. He made sure I got the best deal possible and that no one else purchased the car I wanted while I did some footwork to close on the deal. In comparison to other dealerships, their pricing comes in under the average. I got a great price on a low mileage luxury vehicle and I couldn???t be happier.
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
by Not really the 'Family Store' from DealerRater.com
December 5, 2018
Jr was very down to earth, easy to talk to, easy to work with. He listened to what I wanted and made the process easy and convenient. He reached out during the process to check in but was not pushy at all. I would recommend Fred Anderson but specifically Jr Hayes if you are looking for a Toyota in the Raleigh area.
Ethan did a great job through my whole process with Hyundai. Friendly smile, courteous, and polite from the start. Always Yes Sir or No Sir when asked yes/no questions. Very detailed knowledge of the car I purchased as he was able to answer all of my questions. He was also on top of the service I needed for the extra care warranty package I purchased to get it to the car into the "detail" shop. He even went above and beyond and brought my car to me at work when finished. Excellent service. This was the first time I purchased from Hyundai of Cary, and I would consider it again in the future and would recommend to my family and friends as well.
Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financing and most importantly I love my new Legacy. Thank you!
Bobby was a pleasure to deal with, we had so much fun and he made the whole process of getting a new vehicle less stressful. We were only shopping around for a new vehicle and the weather was rainy and it really was an unpleasant day to be test driving vehicles but we hit it off with Bobby and he made the whole experience be great. He made sure we were happy with everything and we got our new car the same day we test drove it. Thanks Bobby !
Very quick process, found the truck, took it for a test drive, went back a couple days later signed paper work and drove it home. The staff including Jon were very easy to work with. Even if you don’t buy a vehicle it’s nice to look around..!!
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