I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Salesman was very knowledgeable. Knew the car's features and demonstrated these features very effectively.
The sales process proceeded very quickly and there were no delays. All Brown's Honda staff were very cooperative and congenial.
Anthony Witherspoon was a phenomenal salesman. I met him two years ago and he advised me that it wasn???t the best time for me to buy a vehicle. Most salesmen would push you to purchase a vehicle by any means necessary. I appreciated his honesty and I knew when I was ready to buy my next Honda, I would give him the sale. He did not disappoint! I drove off in my 2018 Honda Accord with a payment that was well within my means!
I worked with Terri and she was wonderful with helping me purchase a new car. She answered all of my and my boyfriend's questions and was very professional, courteous, informative and patient. We dealt with other staff members as well and everyone was equally great to work with. Although I don't remember everyone's names, thank you to all who helped us. Terri has also been helpful in answering my questions after I purchased the vehicle. I would definitely recommend Terri and this dealership!
I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
I wrote this email to Jerard Sweetwine today:
Hi Jerard -
You are awesome!
Thank you for all the attention to me and my Honda Accord these past couple of weeks! Your dedication, trust, commitment and service is well noted and admired!
Gratefully, Paul Binko
I worked with Louis Ohaka. He was a great sales person and gave me a great deal. The only obstacle was the wait for financing, but that was not Mr. Ohaka's fault. I would recommended buying a car from Mr. Ohaka.
We came in over Veteran's Day weekend to save some money on a new vehicle. I contacted Sport Honda in advance about my intentions and they were very helpful but not pushy. I heard from my eventual salesman, TJ Troutman, in advance and he was ready for my visit! He was very courteous and knowledgeable about the vehicle I was test driving, the 2019 Honda Insight Touring. We never once felt pressured, which I mentioned in advance would be a turn-off and we would walk away. I was assured that Sport Honda doesn't operate that way....and they held true to their assertion!
I couldn't have asked for a better new car buying experience! This is my 2nd new car purchase from Sport Honda and I'll continue to purchase new cars from them in the future as long as they continue to provide the same excellent, no-pressure service as previous purchases; which I'm sure won't be a problem at all.
Thanks TJ and Sport Honda!
Dan Cahill made buying a new car very easy. We came in and test drove last week and went through my buying service at work. He honored the price and spent 45 minutes going over the features. Great Job!
I was pleased overall with the level of customer service. I got the number After going back and forth a couple of times, I was able to get very close to the number I wanted. Mark Rivers was very personable. I would purchase and highly recommend Honda of Annapolis.
I had the best experience at Hampstead Pre-owned….I really wish I would have found them earlier on in my search for a car; not only do they have such a wide variety of cars…but the best thing is that from the minute you walk into the shop, they treat you like family. I worked with Brian who was so friendly and so easy going. I test drove everything I was interested in…and then test drove again :) He answered all of my questions and just was so incredibly down to earth.
They made the process of signing the sale paperwork so seamless and easy. They made sure I understood everything and even made a follow up call to make sure all was going well.
I will definitely be recommending them to friends and family and when I am in the market for another vehicle I will be going back to do business with them again. I cannot reiterate enough how fortunate I feel having found this place.
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
Suzanne was extremely helpful throughout the whole time I was there. Very well informed about the car I was interested in which was the 2018 Honda Civic Hatchback, answered every question without error. She gave great customer service and made the process as quick as possible. Will definitely be back.
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