Setting up the appointment was flawless. Arrivedand checking was perfect. Waiting area was fine. The service writer estimated 90 minutes and 60 minutes later all done and on the way to shopping. Great dealership....
They were thouro and were able to get me in and out in a tim
by Linda59 from DealerRater.com
December 0, 2018
I was very pleased with the turnaround time. As always everyone was polite and willing to help with any questions. I would recommend Honda of Natick to all my friends. I lost my keys and Matt went out of his way to search everywhere for me to make sure they weren't there. He went far beyond out of his way to help me and I greatly appreciate it. I found my keys later my neighbor found them. So I called and thanked Matt once again for all his assistance. Honda is the best!
John O'Connor was a very knowledgeable and friendly member of the Boch staff. He took the time to explain many features on the vehicle we were looking at, answered all questions, all without any pressure. When it comes time for me to buy another Honda, I will go to Boch and look for John.
The personnel are all excellent - however, when it came to financing we (my wife and I) were told that you would get the lowest finance rate. I informed them that there should be no rate because of your signs, both three signs in the dealership and on your website. There was disbelief, so I showed them the sign which read " BLACK FRIDAY ALL MONTH THIS MONTH GET YOUR CHOICE OF: 0 DOWN 0% APR, 0 PAYMENT 90 DAYS BOCH" I was told I didn't qualify. Qualify for what? There were "no conditions listed". Other dealers advertised on TV and radio, 0 down 0% APR (GM), 0 payment for 90 days (Subaru). So even though we bought a new Honda CRV at 4.1% APR, We feel we've been had, lied to. Also, it's false advertising. DO YOU DARE MAKE THIS RIGHT?????
I came to this dealer To lease a Honda SI and my man here dealt with everything perfectly!! He???s fast at what he does. I was having trouble with my insurance sending some paperwork and he made sure the insurance sent it on time so that I can get the car the day I wanted!! He goes above and beyond when it comes to helping the customer!! Give my man a raise. He deserves it!
Purchased a new CR-V today and had the pleasure of dealing with John Fitz the senior sales rep. The entire time spent there I never once felt like I was dealing with a salesman. It was first time in almost 50 years I felt comfortable buying a new car as if from a family member or friend. Never pressured me and pretty gave what I asked for in reguards to my trade. Rich Sr. Was a pleasure to deal with and made the process so simple. These guys are a class act and I would highly recommend them.
I was hesitant about going to Honda Gallery after reading all the bad reviews on yelp, but I made an appointment with Tina to see the 2011 CRV advertised so I decided to go. Erick Joseph was the salesman I dealt with and he was wonderful. He could sense my ambivalence from the start, and although I kept asking him the same questions over and over he remained extremely patient and continued to go over everything with me until I was satisfied. I would highly recommend him to anyone looking to buy a car.
Hello. My name is Scott Fortunato, I recently purchased my 2016 Honda H-RV. I love my new car and am completely satisfied with my purchase. I???ve been in the market for a new vehicle for the past 6 months. It was a long and hard search to find my perfect vehicle and I was able to do that with the help of GIANCARLO GIOVANNUCCI and RICHARD A. CARTER. These two gentlemen are the best car salesmen I have ever encountered. They were very professional and embody great customer service. If I ever have to get another car, I will definitely come back to the Honda Gallery in Reading and deal with these two fine gentleman. I also will advocate to my family, friends and co workers to shop at Honda Gallery. Thank you very much and Happy Holida
Thanks Bill! These guys in Brockton are great! I was running behind the morning of my scheduled appointment but was greeted with a smile and a hearty breakfast - love the diner! Had me back on the road and track of my day - thanks again!
All I can say this is my best experience. I got so impressed that the reception area was always so clean. You won’t find either motor oil odor or stains around the space. All staffs work here are super nice, warm welcome and highly professional. Services are fast and best jobs done.
Love the heated bay, everyone was so friendly & nice. Appt took 1/3 of the time they said. LOVE the Jimno's Diner!!! So cute & authentic. Nice to be able to eat or have refreshments while waiting. Nice waiting area & quiet work area while waiting. They really know how to treat their customers. Highly recommend.
I contacted Lundgren Honda looking for a 2015 Honda Pilot Touring with specific guidelines in mind. Jayson has been an outstanding sales representative on trying to get me what I am looking for. I will continue looking for the vehicle and will be back in contact with your dealership.
Barbara was very helpful showing us choices for purchasing a car. we test drive both vehicles and went home and did research on both. It was nice to see a good review on the vehicle we purchased.
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