The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Paula Morrison proved outstanding professional service during our visit to Germain Honda in search of two new vehicles. Her honesty and sincerity allowed its to purchase one vehicle today and initiate a search for the right color of the second one which will hopefully arrive in a few days. Scott Cassidy provided excellent financial service. We were highly satisfied with our service experience.
The salesman did a great job making us feel comfortable, and explaining our options. After the deal was made it took quite a while to actually get out car so we could leave. Other than that it was a very positive experience.
Helpful crew here made easy work of alleviating our fears and questions with accurate representations and quick responses and actions. We came in window shopping and left with the right price car for our needs. Paula narrowed down the choices to 3 with our input and they were dead on what we were looking for. They were not pushy and took time to answer each question. We choose out of the 3 and left today happy.
Jay England was our salesman. He was all prepared when we arrived, pulled the car I had in mind from looking online and we went for a test drive right away. He knew how much I wanted the car, but also knew i wanted to be careful with my spending because of college. He worked very hard to get us both a good deal and I so appreciate it. Working with Jay was very easy, he was friendly and made good conversation. We worked with Scott on the financial part. Again, very quick and easy. He had us out the door in no time. The only thing I would say that could have been better was the detailing of my car before I left. There was trash and old water bottles left in the glove box, streaks all over the windows, and cleaner left spotted all over the cloth part of arm rests. For an almost brand new car (2018 with 3000 miles), this was surprising and disappointing.
This is not my first purchase from White Allen,however this was our first Honda purchase. The salesman was very professional and spent quite a bit of time going over the features of the CVR. The buying process was one of my best,started out with the internet contact for pricing and he was a staight shooter on pricing. Set us up a appontiment right away for the next evening. As always I was expecting the price to not be what I had been told. Not at all even gave us about another $50 off. After looking and driving the CRV my wife decided that she liked it but not the color we had been looking at. No problem White Allen had another unit from another dealer within a day and had it ready with options on within two days from the first time we were there.
Highy recommend White Allen!!
This was a great experience for me! Randy Reed was so attentive and made me feel like a valued customer. He showed me all the car features and was patient with all my questions. The Sales Manager greeted me and offered to also help me through the car purchase. At no time did I feel pressured.
I have told everyone I see about the great experience!
Service for this 2018 Accord recall was fast and efficient. The only thing I would have liked is for the technician to use a paper floormat at the driver seat while servicing the car so that there would have been no dirt on the carpet when servicing was complete.
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
Strongly recommend Kings Honda. Have leased, bought and serviced many cars from Kings Honda. We love how they try to please the customer. From Andy French the GM to Trish Woodward the salesperson who spent many hours with us to Dustin who took the time to call my wife the day after we leased we again are thrilled with our experience.
My wife & I had an easy, expedient & pleasurable experience buying our used car from Steve Swantko. We were treated with respect, kindness & honesty. We will definitely return to Superior Acura for the purchase of our next vehicle.
Barry Richardson was our sales rep and he did an outstanding job of speaking to us about the vehicle we were interested in. Barry was very knowledgeable and friendly to us and our needs. He followed up with us on a few things and kept all paperwork in order while we stepped through the purchase of the vehicle. Too many times used car dealers get a bad rap. Our hats go off to Bary for a job well done. We would definitely recommend anyone to purchase from Buckeye Motors in the future!
Customer service interactions were wonderful and pleasant, however I put Customer Service at 3 stars (really 2.5 stars) because there were several mix ups of when to bring in my car. I talked with an agent on the phone and it was left open that I could drop off my car the Tuesday or Wednesday before Thanksgiving. I took it to the dealership to drop it off Tuesday after I got off work. When I arrived there was no paper work on my car to be serviced on Wednesday. So the agent set up another appointment for me (which was discussed to be on November 30th at 8:00). Once I left the dealership I received and email stating that my service was scheduled for 11/23 at 8:00. So I assumed I heard it wrong. Then later that evening I received another email that my appointment was scheduled for 11/23 at 8:00, so I figured that was correct since I got 2 emails on the same day. So I showed up at the dealership on 11/23 at 8:00 only to be told that there was no paperwork for it to be worked on that day. At this point the service agent said for me to just take the loaner car and leave my car there so I did not have to return again and it would probably be Wednesday the 28th or Thursday the 29th that it would be completed. The work was finally completed and I picked up my car on Saturday Dec. 1.
I did notice however that my back tail lights on the passenger side were cracked which I do not recall from before. I do not know where or when this happened but I did notice it after I picked up my car later that afternoon.
But anyway, the customer service interactions were great but there were just some mix ups with the paperwork.
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