The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
My new car purchase was the best experience I have ever had with a car dealership. I have owned to previous Honda Civic card and the new HRV is a dream to drive and maneuver. I highly recommend Zach and Rachelle
Rachelle was awesome, she got us through the paperwork at the speed of light all while making small talk. Amazing. Colin was extremely helpful navigating the large selection and helping me narrow down on what I wanted and needed.
James treated me with real professionalism. He explained everything. He did just fine! My Honda needed servicing and a little repair. It had to stay overnight, but James arranged a ride. Michael, the courtesy driver, was great. Thank you for the courtesy rides and the coffee treat.
I have been a customer with Hinshaw Honda in Auburn WA since 1988. One of the many reasons I continue to work with Hinshaw is Sean Tran. This is my 4th lease of a Honda CR-V and working with the staff at Hinshaw is always congenial, non-confrontation and professional. Sean always greets me like a long-lost family member and the greeting is genuine. Sean and the business staff always work within my means and I am never is pushed beyond my means. For the reasons mentioned above, I will continue to do business (service, sales, etc) with Hinshaw Honda and Sean Tran.
This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
I worked with Tavo and Beth in Lynnwood Honda and we had a very good experience in the dealership. They showed many vans and there was no pressure. They were happy to show the prime price even when we didn't bring our trade-in car. We were very happy with the first day's experience and we came back to buy the car. There was no accessories that were added and they were happy to give us what we asked for. Overall a pleasant experience and I will work with Tavo and Beth again. Great job for give us a pleasant experience.
The experience at Lynnwood Honda was informative, friendly, low pressure, and professional. I had all my questions answered and we got exactly what we wanted from Lynnwood Honda. I worked with Joe Burgos and E.J. Scoll.
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