Used 2018 Honda Pilot for Sale in Alexandria, VA

First off, I am shocked to see any negative comment about Sean Kearney. He is the reason I have my car serviced at Landmark. He has been my service manager for 6 years and I have nothing but great things to say about him and the recommendations he has made. He has never lied to me or ripped me off. He has been honest, professional and patient. I always get a full explanation of the suggested work Then I always ask, how long can it wait and what is the priority. My Honda CRV is 12 years old and has 89K miles on it. I know I am going to have to do some big scheduled maintenance in the next year or so. I too had the "slow leak" and there was a nail in the sidewall. I could have gotten it plugged for $25. I also know it weakens the sidewall and when I am hauling down I-95 with everyone else, I do not want my tire to blow. And I never paid $200 for a tire. Sean suggested a front end alignment, I told him it was not in my budget. That was it, No intimidation, no evil, no "you'll be sorry" Could I go to the tire store and buy a cheaper tire, and pay less for installation Probably. HOWEVER, Landmark and Sean like to maintain their reputations. You can read my years of comments on Landmark Honda, Sean & Dave (my previous service manager) on Dealer Rater, Google & Yelp. I am a tough customer and am not about to fall for some sham recommendation I would like to add that I get preferred customer discounts that really help. I also get my car back when I need it back Last week I got an oil change & front end alignment, had them check a light and the movement of the window on the driver door. Then the dreaded call... brakes. Well the truck is 12 years old, it's bound to need new brakes eventually, I am not messing around with my safety and do not want to rear end anyone and you know how quickly we have to stand on the brakes in our traffic. I know no one wants to hear they have to spend $200-500 they were going to use for something else and yes, it will make some people mad. It is what it is but it's not because Sean Kearney is a bum. You don't get the service awards and recognition Sean has received by being a con artist. Sean will be my service manager as long as I am driving a Honda (hey, forever!) NOTE: I am not related to Sean, don't date Sean and he DID NOT offer me and money or services to write this.

The vehicle dashboard is very nice, seat are not very comfortable and road noise was apparent like all Honda vehicles. Arm rest is not robust and feels like it will break soon. Better looking interior than the Toyota Highlander. Dealer tries to add on extras that are not needed.

Kenny has been my service guy for years. He is always professional, courteous, knowledgeable and keeps me informed ever step of the way. Oscar Mancia (Service Manager) is amazing. He runs a very efficient and effective shop with the highest standards exceeding in quality. I have had such a great relationship.with Oscar that when my '99 Honda finally couldn't go any longer, I bought my new 2016 from Brown's Arlington!

After driving a 2007 Honda Odyssey for the last 8 years, our kids are older and we were ready to drive something other than a minivan. We LOVED our Odyssey, so there was no doubt we’d buy another Honda. We test drove a Pilot and fell in love all over again! We’ve now had our 2018 Pilot for a little over a month and I couldn’t be happier! Smooth drive, great handing, comfortable seats, the list goes on and on! Would definitely recommend the Pilot!

Working with Jason Gingras at Tysons Chrysler Dodge Jeep Ram was the BEST car experience my husband and I ever had! Not only did Jason make this purchase extremely easy, he worked within our budget, provided us with our options, educated us on the package AND to top it off had the vehicle delivered to us in Pennsylvania! I would recommend this dealership to anyone looking for a new or used car no matter where you live and ask for Jason Gingras. He will take great care of you!

This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.

I could not believe how easy - and fast - buying a car could be. I decided a used car was for me, so I started looking online and at local dealerships. All I can say is that that experience was enough to put me off the whole process. Dealer add-ons. Limited or no warranty. ???What are you willing to pay???? Enough!!! I saw an ad online for Carvana, which I had never heard of, and thought ???what the heck.??? Such a great find! From the quick and easy search, to no haggle pricing, to easy payment (I was able to pay cash online, but they also offer financing), to a no-risk 7-day return policy AND an additional 100-day warranty on top of that! There was nothing to lose. It took only a few days for delivery - to my home! - and the paperwork was handled in about 5 minutes. They even had a notary show up! They handle the registration, too - no waiting in line at DMV. Bottom line: I love the car, I got it at a good price, and it could not have been easier. Actually, it???s scary how easy it was. I have to stop myself from looking more on he Carvana website, lol.

This car is amazing . Smooth very roomy amazing power . I highly recommend this car to anyone that has a family or need to store items

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Leather on seats are peeling off - they have replaced but continue to have the issue. Never had this issue with leather before. Very nice ride, beautiful in every way and reliable. I love it!!

I will start by saying my scenario is one that no dealer would find ideal, and any other dealer would have probably told me "tough luck", not at Rosenthal Fairfax Honda. For this reason, I HIGHLY recommend them as THE dealer to go to. I came to Rosenthal Fairfax Honda to purchase two used vehicles, for my wife and myself, and I have never received such great service as I did here. I had two vehicles to trade in, and they gave very fair and reasonable trade in values on both vehicles. During the whole process they made sure I was comfortable, and that I liked the vehicles. My salesperson, Aladdin Faruque, was very accommodating and wanted to make sure I was completely satisfied. I never at any time felt hurried or pushed. His level of professionalism and courtesy is exactly what you would look for in a salesperson. Here is where I feel this particular dealer shines above the rest. To give some background, I live in Maryland, and this dealer is of course in Virginia. So any vehicle purchased out of state must go through Maryland State Inspection. Well, the first vehicle purchased, passed the inspection after some minor issues. The second vehicle failed, and for a very costly repair. I contacted the dealer and informed them of the situation, not expecting much. To my surprise, they offered to complete the repair at their facility and to bring it in, I was even given a loaner vehicle to drive in the meantime. Well, after a few replacement parts, it turns out that there were more components that would need to be replaced, and even after that, there was no guarantee this would resolve the issue ($4,000+ in repairs). They knew I had to young daughters, and with safety being an issue, they insisted on not continuing any further with the vehicle. I loved the vehicle, and persisted on just fixing the issue, and even offered to pay half just to get the vehicle back. Ivan Micheletti and David Dragelin, the Pre-Owned Directors, were willing to work with me, but were very insistent that I pick another vehicle. By this time about 3 weeks had passed, and they were still willing to switch me out to another vehicle. I spent a good amount of time test driving other vehicles, but could not find one that I liked. Then Ivan made me an offer that completely caught me off guard. There was one vehicle there that I did see in their inventory that I liked, however it was out of my price range. Ivan being very understanding of my situation, offered me this vehicle at a price below market value, knowing he could get more for it, just to help me out. Ultimately, this vehicle was a little newer, had lower mileage and is a much nicer vehicle altogether. This vehicle passed the inspection, and I could not be happier to finally have a vehicle again. Basically, to sum up my long post, Rosenthal Fairfax Honda has been the BEST dealer BY FAR that I have ever dealt with in my life. If you are looking for a vehicle, new or used, come here FIRST. Ask for Aladdin Faruque and you'll have the experience you've been looking for. If you get the chance to work with Ivan Micheletti or Dave Dragelin, you'll see what i'm talking about. Of course, this is a dealer, and you have to be reasonable, but you'd be hard-pressed to find this kind of service anywhere else these days. Buy from Rosenthal Fairfax Honda, and leave happy.

Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.

My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.

This is a Very nice SUV ad very comfortable and reliable. I will most likely choose another Honda when I get ready to purchase another car.

We went to Sport Honda in the afternoon on February 6 to inquire about buying our 2014 leased CRV. The salesman we met was TJ Troutman. TJ also helped us to consider leasing a 2017 Accord 4D EX. With great assistance from TJ we walked out of Sport Honda in the evening with a new 2017 leased Honda Accord. We are very happy with the performance of the Accord. We would like to let you know that TJ was largely responsible convincing us to get the Accord. He certainly is one of the best salesman we ever dealt with. When it is time to lease again in three years we will be very happy if TJ is there to help us. And when we have questions, TJ is right there to help us. We will certainly recommend friends to look at Sport Honda and especially go to TJ to provide them with excellent assistance in looking at the right car for them.

We have about 4000 miles on our 2018 AWD LX. We love it. Acceleration ample, steering is light but cornering sucks. Decent mileage. Roomy. Quiet. Smooth. Comfortable.

We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and Cathy S. (02/12/16)

The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.

I am extremely impressed with Rose's professionalism, courtesy and knowledge of my 2014 Honda Insight. Air bag recall was fixed well within promised time frame. Kudos to Rose

The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.

My experience at Herson's Honda, located in Rockville, MD was AWESOME!!! Carlos Salazar Magana, Service Manager is always very professional and polite. He takes time to explain the service and why it is important to keep my vehicle running in top condition, even with consideration to the weather! Winter, rain and summer preparedness is explained. I have been a customer of Herson's Honda for many years! I would suggest having your vehicle serviced with the Herson's Honda Team! Your car will run smoothly! You will understand the service rendered. And you will deal with pleasant personalities! I suggest asking for Carlos, Service Manager - you will be in good hands, in my opinion - as a long-time customer! And your vehicle will be serviced in a timely manner if you choose to wait in the clean, Wi-Fi enabled, comfortable waiting area!

This car has met all my needs and is great in snow and ice . It gets great gas mileage and handles great. I found it pulled my trailer and could barely feel it behind me.

So my car is at 243000 miles and still going strong. There is a reason why this is happening for a 2005 Honda Civic. These guys have been good to my car and good to my wallet. It also helps that every other oil change is free. I would totally recommend Herson's service because my car is still going strong.

I LIKE APPLE CAR PLAY, USB PORTS AND PUSH START. VERY STYLISH AND COMPACT AND A LOT LEG ROOM AND I LIKE THE THIRD ROW SEAT.

This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.

Extremely well though out. All the new technology is easy to use, and very helpful. It is very sure footed on the snow. Honda has done a good job of reducing road noise and quieting the HVAC fan noise. It is a very comfortable ride with a ton of power while producing good fuel economy.

Many inventory, so I didn't need to go many places. Actually, this was the first dealership I went to. And, a good guy who is honest to his customers. Most of all, I didn't spend much time at the dealership because of a guy who sold me a car. Thanks to him. Everythins was perfect!

I had a Pilot previously and know this will be high quality. I am pleased with this purchase and value. It was a great buy at the end of the year.

I went to Jim Coleman for my routine car service for my 2013 Honda Fit. I loved being able to book the appointment online. I was checked in right away, and my service agent quickly explained the recommended services (including needing new tires, not a surprise at 50k miles - I have "run-flat" tires and shopping around isn't really an option). They completed the work promptly and even washed the salt off my car!

I really liked driving this car and I thought Honda was a quality vehicle, but I bought a 2018 Honda Pilot Elite in July and had a check engine light with an emissions system issue message with it and the remote start stop working in November before the car had 7k miles on it. All the dealers in my area (I called at least 5) were booking a week out for a service appointment. Apparently a non emergency since the engine light is not flashing. Guess that hads something to say for the quality of Honda’s if all the dealers are booked up for service at least a week out. And I have to drop off and leave a car under warrantee that needed service before it’s first oil change. If that’s what I have to look forward to with this car I can’t say I would recommend it.