Used 2020 Honda Pilot for Sale in Indianapolis, IN

My review is a little late, as the vehicle was purchased last month, December, 2015. After some initial texting, emails and missed phone calls, we were finally able to meet with Samuel to select a vehicle. I had previously informed him of my financial situation and the type of vehicle I was interested in. We finally made a decision on a used Volkswagen Jetta that I liked. I also had the pleasure of meeting and speaking with Kenneth Jones and Ron Jackson as well. Overall, this was the best car buying experience ever!!! I would recommend David McDavid of Frisco to anyone wanting to purchase a new or used vehicle.

i bought a 2016 honda CRV from Gillman honda Houston Mr.GARY the New Car Sales Director , Outstanding young man who literally went above and beyond to make this the easiest car purchase experience I have ever had. Well done GARY ! Best customer service I've received with acquiring a vehicle in a while.

Why did I choose to visit Penske Honda of Ontario when I have a vast selection of dealerships where I live and work? I was looking for a specific year/model and they had one of the two available for sale in the state of California. Why did I choose to buy from Penske Honda of Ontario? The brand speaks for itself, I fell in love with the car BUT it was the customer service that helped seal the deal. I have had my share of bad experiences and good experiences in car buying but this one was THE best especially considering the particularity of my financial health. After my credit took a blow from a recent economic hardship, I was apprehensive of stepping into a dealership or engaging any financial institution. I did not wish to be put in a bad light and judged merely because of my credit situation. At the same time, I didn't necessarily need the car so I was in a good position to decline any outrageous, high-interest offers. Well, it didn't take long for my unease to dissipate, or even form rather. From the moment I walked in, I was welcomed. Everyone had a smile and actually knew my name! Not only was I greeted by the sales staff, service manager and finance manager but the President and General Manager, Bill McGrath, himself. I must preface this by disclosing I did reach out to Mr. McGrath directly to inquire about the car and financing options. What I didn't expect was for him to personally respond, and so promptly! With that I knew, it would be worth a trip to Ontario (which by the way is right off the 15 freeway; and a couple of other things to note: they have a courtesy shuttle and service is open both Saturday and Sunday). I had the opportunity to test drive the vehicle and after an honest dialogue about my finances, I was met by their just as honest feedback -- and an offer. This took me by surprise, yet it was refreshing that they had taken me seriously and utilized previously provided information to generate numbers. And they weren't bad looking numbers! What eventually led me to sign papers that night was their responsiveness and willingness to help my situation. I didn't feel as though they were trying to take advantage of me or make a quick profitable sale on my account. In fact, I don't think they made much off my transaction! They listed a number of items on the due bill of pre-existing conditions with the car, which weren't exactly a deal breaker but I would have liked to see addressed. This they handled during my subsequent service visit, and more! There were a couple of items that went unnoticed during the signing but when I brought it to their attention, it was immediately handled. Now, why am I so excited about this whole experience? Because customer service is rare and theirs was exceptional (and I LOVE my car). On a number of occasions they went above and beyond - did I mention two porters worked overtime to deliver my new car home? Oh and the Special Finance manager Jaime (no, I did not spell his name wrong), he is very knowledgeable and was instrumental in pushing forth an efficient negotiation. And Mr. McGrath? He was there every step of the way! For top management to be ever so present and involved means a lot! Everyone worked so harmoniously together and provided for a seamless transaction. Even after the purchase, they remain attentive and consistent in their care and communication of my car needs. Just as with the Honda line of cars, the individuals that make up Penske Honda Ontario are quality and performance driven. You can't expect anything less of this team because they are the epitome of Helpful Honda.

I don’t recall the exact spelling of his name, but Moussa (the associate who arranged the car service) was exceptional. He was incredibly profesional and authentic. I asked his opinion on a service option or two and his way of explaining things with apparent honesty made it easy for me to trust his advice. I rarely bring my vehicle to the dealership for service, but as long as he and people like him are there, I probably won’t go anywhere else.

This vehicle has blown me away. From the sleek design, to the spacious interior, awesome technology, and safety features. I absolutely love it and so will you!

So glad we have Honda of Fishers nearby. We recently had some engine trouble on our 2005 Honda Odyssey. It has 208k miles. The power steering pump was bad. Honda of Fishers was able to determine the issue quickly, repaired the vehicle, and I got it back same day. While fixing cars is certainly expensive, I felt Honda of Fishers charged a fair price for the service they performed. I'm very happy with them.

I love this car. We had a 2014 pilot & now the 2019 . I love all the new features and the body changes. It’s a Beautiful Vehicle!!

If you want somewhere to buy a car and get great service look 👀 no further!! From the minute we got out of our car 🚗 and into our new 🚘 Bryce Rohrman listened to what we were looking for and needed and showed us the perfect 👌🏾 car, in my color, and in our price range. He offered us drinks and offered us different plans to choose from or add any items.😎 Along with Bryce Ryan Nesta, the business manager, took his time to get us the best deal possible!!😀 He offered us different options for our car payment along with different items to go with it ranging from inexpensive to more expensive whatever we could afford!!😃 My husband and I appreciated the time and great service these two men provided!!🙂 When you are looking for a car 🚙 and want great service ...... look no further than Bob Rohrman???s Indy Honda at 8445 US 31 South Indpls IN. And Yes just in case you are wondering....Bob Rohrman is Bryce???s grandfather!!😀. Bryce you made him proud!! Thanks again for the great experience we had In Buying our car with you!!!! Ron and Teresa Ferrando 🙃😃

This 8 passenger SUV meets all my needs and wants. It has good safety. It has a amazing exterior and a comfortable interior. I would recommend this car to families who need performance, and comfort at the same time.

My dealings with Todd Sands and Dave was an absolute pleasure. I was shopping at multiple dealerships on a 2018 Honda Civic. Dave (Sales Manager) beat his competitors substantially in price on the very first proposal. I was so grateful to have Todd as my salesman. Todd listened to my needs not trying to sell me anything and Todd executed every step of the buying process flawlessly saving me a lot of time which I value. This is exactly how purchasing a vehicle should be. Read the title again, and thank me later. Brian C. Fleener

Great car! Lots of room and space! Best investment ever! Looking forward to traveling with my family across US! Very pleased with the purchase! Recommend it to everyone!

Evan miller was an excellent salesman with lots of knowledge and I thoroughly enjoyed buying my car with his help! 10/10 recommend him! The best!

What Henry has wanted for quite some time! It has plenty of leg room and is sure to be a comfortable ride when we travel.

It was the end of the work day. For once I planned to leave right at closing time rather than much later as I often do. I got in my car (a 2006 Dodge Charger) and turned the key in the ignition, eager to run some errands before an evening committment. The engine turned over for only a second, then suddenly the tension against the key released and the engine stopped cranking! The key was spinning freely in the ignition switch, which had broken and was stuck in the Accessories position. i had no need to worry though; after a prompt visit by an AAA tow truck and a quick phone call to the service department at Tom O'Brien Chrysler-Jeep-Dodge, my car was in good hands. We got there just a few minutes past closing time, but the friendly and dedicated staff waited for my car and I to be delivered and they even helped me with securing a loaner vehicle. The repairs were completed, and even included a complimentary multi-point vehicle inspection. Their customer service is second-to-none and they genuinely care about each and every customer, no matter the age of the vehicle nor what repairs it needs. When I am finally ready to replace my car, I'll definitely be doing business with the fine folks at Tom O'Brien on 96th Street!

I Just bought this SUV and I love it. Very roomy and nice for a big family. Great on gas as well. I love it!

It was such a great experience buying my first car, 2018 Honda Civic Ex-T at Indy Honda.I've been to my local Honda dealership in Bloomington and had to deal with a bad sales rep and negative. So drove all the way to Indy and it was worth it. I did my initial research online on their website and submitted a deal online. The sales reps Dolly/Jessica were prompt to reply to my inquiry. We went back and forth with a couple of details and made an appointment later. Ryan Adams did a great job making the car buying process a stress-free and simple process. Everything was explained clearly and it didn't feel pushy at all. Mostly when I think of Finance Managers, the picture of a shark comes to mind who will try to make as much profit as possible. But the Finance Manager was one of the best I have ever experienced. I didn't feel pressured to purchase any of the extra items and all the fees were broken down properly. They were even able to give me a great interest rate. Would definitely recommend it to others cause at the end of the day Customer Service is what makes people visit again and they gave me just that. Very Professional and Friendly at the same time.

The Pilot proved to be a great touring vehicle. It had great cargo capacity/accessibility. Was very competent in a variety of environments, and on many different surfaces. Fun to drive, with east entry/exit. Reasonable gas mileage.

I worked with Evan and he made my car buying experience an amazing one! He was so knowledgeable and was able to find me exactly what I wanted for a great price! Definitely recommend this dealership.

The Honda Pilot is great in all weather and handles like a dream on long road trips. I highly recommend this car for anyone one who wants comfort and reliability.

Very kind and honest employee followed up on my request and gave me honest advice. I had inquired about a specific vehicle and was going to travel 2 states to go buy it at Andy Mohr. She told me that she wouldn't advise me to that, as the vehicle was running rough. Rather than just sell me the vehicle, and not care about what happened afterwards, she was honest about it and I avoided disaster. Thank you Andy Mohr. Well played. Lisa L

Extremely well though out. All the new technology is easy to use, and very helpful. It is very sure footed on the snow. Honda has done a good job of reducing road noise and quieting the HVAC fan noise. It is a very comfortable ride with a ton of power while producing good fuel economy.

Justin S. did an amazing job with helping us out. He went above and beyond expectations to getting us a great deal on our 2018 Honda CR-V EX AWD. I would highly recommend him as a person to work with for all your purchase needs. He is very understanding and knowledgeable on what your car needs are. I also give Kudos to all the staff and Honda people at Indy Honda on making our experience great and making our dreams of owning a new vehicle come true!

This car has met all my needs and is great in snow and ice . It gets great gas mileage and handles great. I found it pulled my trailer and could barely feel it behind me.

We had traded in our Honda Odyssey for an Accord Sport a couple of weeks earlier and realized we really missed having a van. We couldn't afford another new car payment so I checked the website and they had two used Odysseys we were interested in. I called our sales rep, Rick Shewmake, and told him we wanted to look at the vans. He told me they had just arrived and he didn't know much about them. He said he would test drive them both and let me know if he thought they would be good cars. He called me later in the day and told me about each one. We went in that evening to test them out. After driving the first one we decided we like it. It looked and drove like a new car. We thought it had already been cleaned and serviced. Rick told us it had not touched yet and that they would have it ready in a couple days for us. I mentioned a humming sound that I thought was a tire and asked if they could check that while they were getting it ready. Rick called me the day it was supposed to be ready and told me they wanted to keep it another day to replace a wheel bearing and that it wasn't a tire after all. When I picked it up it looked like a brand new car and the hum was fixed. Rick had all the paperwork ready and we were ready to go. Rick always takes good care of us and the dealership always treats us like family. Another great experience, thanks Rick and Honda of Fishers!

Leather on seats are peeling off - they have replaced but continue to have the issue. Never had this issue with leather before. Very nice ride, beautiful in every way and reliable. I love it!!

Great experience with Ed Martin Honda. Jesse was my salesman. He kept both of my kids well-entertained and made the whole buying process enjoyable. The multiple test rides were a nice combo of interstate and small roads, so I got a great feel for the CRV. Jesse spent time showing me all of the features and asking me questions about what I was looking for. The price haggling was quite fun, and I walked away knowing I got a great deal. Financing was a breeze. Dawn worked hard to beat a rate I had prequalified for elsewhere. After visiting several dealerships in the Indianapolis area, Ed Martin outshone all others. I've no regrets, and love my CRV.

We owned a 2006 Pilot and after 13 great years we finally needed to get a new one. After looking at Volvo, Toyota and Subaru we came back to the 2019 Pilot. Nothing beats it in its class.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.

Was in the market for a used Honda Civic. I was immediately greeted by Nick Elytheri and he was terrific. He took care of everything in a very professional and friendly way. I love my new Civic and look forward to a long relationship with Terry Lee Honda. I haven't dealt with the Service Dept. yet but I have no doubt that will be a great experience as well. Thanks Nick!!

I LIKE APPLE CAR PLAY, USB PORTS AND PUSH START. VERY STYLISH AND COMPACT AND A LOT LEG ROOM AND I LIKE THE THIRD ROW SEAT.

I've been a long time lover of Honda but never been able to lease or own one. My fiance and I were looking to lease a car for me as my old one was bottoming out. We ended up trading his Element in and getting two leases. It was such an easy experience with Pete and Eric, who both made us feel very at home. I will definitely be back when my lease is up! Excellent customer service and made the experience so easy! I LOVE MY NEW CAR!

I love the ride and comfort. 8 people fit very comfortable. My son has always encouraged us to buy a Honda and we never listened. Glad we decided to take his advice.

I rated Ed Martin Honda 5 stars due to the wonderful services and experiences I had while buying my new car! Ron Hammer displayed excellent stewardship! He made my first time buying a car an easy and simple time! Ron was able to answer all of my questions and help me choose the perfect car! I really liked that Ron wasn't pushy or over the top with getting me to buy a car, he really values customer service. Thanks Ed Martin Honda & Nissian for helping me with my first time buying a car.

Too many gadgets that I don't know how to use. I HATE the auto engine idle and can't disable it. Have to turn it off everytime the motor is started.

Michael in sales was very helpful, had car waiting for me. Prices were a little high but neg. down to a fair deal.

Have the top model. Don’t even think of going to a car wash. Transmission (9 speed) waste of money and very jerky Arm rests are the worst I have ever had or used. Navigation will not link up to goggle navigation. Radio over technical.