Used 2023 Honda Pilot for sale near Monroe, NJ

Overall, I had a good experience here. My sales rep, Miguel, was fantastic. He was very personable and accommodating. I came in with a specific car in mind that I found online. I was able to test drive it right away and bought the car that same day. My trade-in process was pretty seamless as well. I felt I got a fair price and they handled everything. I felt like they were a little unwilling to work with me on the price of the car that I was buying as well as some of the add-ons and other fees. But what can you do? My one complaint would be about the manager that was working that day. I could overhear them discussing my situation with the trade-in and my requests for negotiation, and it was quite disrespectful not just to me, but to the sales rep as well. If I was working directly with that individual, I would not have bought the car. I am not lowering my review because as I said, I thought my rep was fantastic, but I will remember that the next time I want to buy a car.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

In and out in less than 90 minutes and car blew away my expectations. Thank you guys !

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Brought my Honda HRV in for a tire rotation. The wait wasn’t too bad. It was really hot today & after I left the dealer my tire pressure light went on so I brought it back and they fixed the problem & reset it pretty quickly. The service dept is always dependable!

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

From start to finish they helped me with every speed bump they delivered on time the people I met were above and beyond from the dealership to the online sales having it delivered was fast and fun experience I love my new SUV they also shipped 5 hours away to me perfect 🤩 job team Car Shop Car 🚘

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

It waa amazing. I did not have to stay a long time. My sales represantive was very helpful and fastee. Your prices too are considerable

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

I worked with Ron Terry who helped me lease a new Honda Civic lease and return my old Honda Civic lease. Ron listened to what I was looking for and the deal numbers that he presented to me during our second meeting held up, did not change, throughout the sales process. He meant what he said and did what he said. As we were finalizing the deal and ran into some issues with the financing he quickly adjusted the deal so we could finalize it and the final deal actually came out slightly better, not worse that what we had discussed. I could drove out of the lot after a couple of hours and leave the old lease with Ron. He even helped me charge my iPhone in the middle of it all. Ron is highly recommended and I will for sure contact him again the next time I need to get or trade in for a new car.

I am editing my earlier review of Honda Universe because I was contacted by a manager ,Nick Salerno, who worked with me on the purchase of a new car. Nick was a pleasure to work with and I recommend that you include Honda Universe in your search for a new vehicle.

Absolutely a great experience!! The salesman Scott Durso was extremely knowledgeable and helpful throughout the whole process. I appreciate him and the finance guy who I cant remember his name. They treated my daughter and I with the utmost respect. I would definitely recommend him and the dealership.

The Antonio Matos is excellent Sales Consultant. He helps me to buy a car, which I desired. The process takes minimum time. The high experienced team worked forward to purchase the car.

They are so good they sold the car before i could put a deposit. Would definitely work with them again!

Ahmad was very nice and friendly as a Service Rep. Gave me clear information and he was knowledgeable. Overall, loved the experience. I definitely will come back for the service and refer the dealer to people I know who is looking for a new car. Thanks. Ben Lazaro

My mom brought a car from planet Honda we were there 4 hours it took a long time the sales men that work there nothing is organized my mom brought a Honda Accord in gray the people that work there will help you it is worth the money

I want to give a great big shout out to the car salesman, Danny Patel at Honda Universe located in Lakewood, N.J.. I couldn't be happier and more pleased with the attention and service he extended to me while purchasing a car. He's simply a "great" guy and I would highly recommend him to anyone looking to buy a vehicle in the future. Pay a visit to this dealership and ask for Danny....you will be glad you did !

ad the pleasure of receiving help from Dany, and I couldn’t have asked for a better experience. He was incredibly attentive, patient, and truly listened to what I needed. He took the time to walk with me through the process, ensuring everything was clear and addressed. His professionalism and kindness made all the difference. His professionalism and kindness made all the difference. I truly appreciate and highly recommend him to anyone who looks to buy Honda!

The check is comprehensive and the staff explain me with details about the inspection result for my decision for maintenance. Efficient maintenance and good facilities.

In all our years buying cars from various dealerships, working with Chad Sanders & Ron Woods was the best experience my wife & I have ever had buying a vehicle. Everything was very straight forward, professional & honest.

Very informative when requesting information via email as requested. Honest and straightforward answers to my questions.

We had a very good experience buying a pre-owned Volkswagen Jetta GLI from Jeff Goldberg at Bay Ridge Honda. He was courteous, knowledgeable and thorough. Very happy with our Jetta!

Everything went smoothly. I received a letter offering to purchase my used CR-V that I purchased at Honda. They gave me close to the max on the letter. Anthony (Nieves-salesperson) was knowledgeable and not pushy and did not rush me. Management was easy to work with as well as Finance.