Used Honda Pilot for sale near Highland Park, IL

I'm usually not someone who writes reviews but felt the need to since I had such a great experience here. From the moment I walked in, I was greeted with a warm welcome and great energy from the entire team. The vibe at this dealership was friendly, professional, and made the whole process feel comfortable and stress-free from start to finish. I worked with Alec Olney, and he was outstanding to say the least - extremely professional, personable, and clearly very experienced. He had answers to every question I asked and made sure I felt confident and informed every step of the way. I never felt pressured, just supported. Overall, a truly great car-buying experience. I highly recommend both the dealership and the team if you're looking for a smooth, enjoyable process.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

This was the best experience we have ever had purchasing a car! Every single salesperson and supporting staff were amazing. We especially appreciated salespeople who were not pushy! They are attentive and detailed in everything that they did. Ed spent an hour going over every single feature in my new car with us. We also received videos to review that help explain each feature. Highly recommend Brilliance for your next car! If we could give more than 5 stars we would! 10 STARS!

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

Fast, efficient, and honest shopping experience. I would highly recommend Eddie if you?re in the market for a new vehicle. He was up front and made the process as smooth and painless as it should be!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Excellent service . Brandon was Great and very informative, friendly, professional and great to work with. I would recommend Martin Chevrolet Service for your vehicle needs.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I reached out about a vehicle for my son. Bailey was quick to respond and was able to answer my questions. She connected me with Alex, who was an incredible salesman. Alex went out of his way to accommodate our schedule. He was professional and kind through the entire process. I was impressed with the whole experience. Every staff member we engaged with was professional and courteous. There was no stress and no pressure. My son is happy with his purchase. If was personally in the market for a new or new to me vehicle, I would not hesitate to do business with them again.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Online purchase, took about an hour. The vehicle was delivered the next morning. Never left the house 😊

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

Bought a Pre-Owned Honda Certified CRV at Muller Honda in Highland park. Great selection of local Trades. Sales team was very polite and upfront with information.

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

Got there early for an oil change. Kelly at the service desk got me right in and in under an hour, she brought me my keys and I was back in my car. Fastest oil change ever! Kelly answered the few questions I had. The facility is brand new and designed for customer comfort. Everyone is friendly and helpful without being overbearing and car salesman-y. I had a pleasant experience. I?ll go back.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

they treat me like I was a celebrity! and I waited less than a hour & a half

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

no pressure sales. Chris was great. The car was as- advertised and a smooth transaction. Recommend to you.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

We got the Honda Accord. Ken, the Sales Consultant knows his field. It’s just frustrating because there’s a long wait for the financing office. We stayed 5 hours in the dealership & it’s mostly waiting for the financial office to process our papers.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Quentin is sales was awesome! Bought a Ford Maverick from six hours away and he made me feel confident doing it. Drake in finance made the experience at the dealership smooth as well!

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Had a great experience buying a Toyota Camry. They were very helpful and it was a positive experience.

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

I've been purchasing automobile from Haggerty in Villa Park for OVER 25 years. Also have them serviced at the Villa Park Haggerty location and body work done at the Glen Ellyn Chevy location. Good people and great service,

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Excellent customer service. The quick response and friendly approach made the whole experience smooth and helpful. I really appreciate the support I received. Based on my experience, I recommend the Your Choice Autos in Waukegan.

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

I can’t recommend this car dealership enough—from its Dealer Principal Chris Napleton to the Service Manager Chris Cantù to my service advisor Lili Welker—it is evident that excellence flows from the top down. From start to finish, the experience was outstanding. They are professional, knowledgeable, honest, and genuinely cared about making sure everything was handled the right way for my family. They took the time to clearly explain what my car needed (and what it didn’t need), kept me updated throughout the process, and made the entire experience smooth and stress-free. It’s rare to find a dealership that combines expertise with great customer service, but they absolutely nailed it. My family has purchases three Hondas from here in the past 2.5 years. I always feel respected, informed, and confident that my car is in great hands. If you’re bringing your vehicle here, do yourself a favor and ask for Lili—you’ll leave feeling taken care of. Five stars without hesitation!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Franklin was very cooperative and helpful. He listen and took our concerns and offers into consideration.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!