Hyundai of Serramonte has a great staff. They were nice and not too pushy! They made us feel comfortable and relaxed. They were very understanding of our situation and were willing to work with us. They went above and beyond normal expectations. Overall, the best experience I have had at a car dealership!
I came to the dealership in hopes of getting a deal on a Honda Civic. I bought my current car from them and got a great deal. I couldn't get the car at the price I wanted so no purchase was made. I came here because they are up front with everything and the dealership doesn't load the car up with dealer add ons which increases the purchase price substantially. Even thou I didn't make a purchase, I appreciate their no pressure up front dealings.
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
We had a GREAT experience at S & R Motors. Jerry, Carlos & Tony took really good care of us. Buying a car can be a super stressful experience -- and there's lots of research to do, especially with a used car.
There was NO pressure to buy here. Everyone was helpful and friendly, willing to talk thru our concerns and questions.
The Honda Odyssey we purchased was also a great deal! Tony worked to get us the best rate with the many banks he has relationships with.
Need a vehicle? We highly recommend you check these guys out.
Like anyone buying a car I've had my share of bad dealership experiences. I started to believe all dealerships were like that. Well, not this one. This dealership and the amazing family that runs it complete changed my views! They are some of the nicest people I've met. They care about the quality of their cars and they care about you. As a first time buyer I was inexperienced and a bit confused. They didn't take advantage of that like other dealerships would. Instead they went above and beyond to make sure I fully understood everything that was happening. As we went over the paper work and financing I received great advice and didn't feel pressured. I felt cared about. As a female going out to buy a car can be a tough experience especially if you're not exactly sure of what you're doing. I strongly recommend coming here first! If you want a great quality car at an affordable price and want to experience truly amazing customer service, COME HERE!
I've come here three times now and had to update my review. The family that runs this business are just good good people who do honest work and are so happy to be putting people in the car's they are looking for. Every time I've come in, Bobby and staff are completely forthcoming, explain everything, and bend over backwards to get me the best deal possible. The selection in this dealership is truly second to none. Amazing cars at unbeatable prices. If you are in the market for a used car, you need to stop by this place. They won't disappoint.
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Just got my 2018 CRV today, my sales person was Robert Sahabi. Robert was very details and easy to work with, he stood on your position and provided a quote which can be told he wants to make a deal. I highly recommended asking for Robert when you walk in for test drive or a quote.
A truly painless process. I went in thinking I would have to waste my time negotiating. Not the case. Everything....car price...interest rate...trade-in value was exactly what I had in mind. This was a no pressure even pleasurable process. I drove away happy and with the exact car I had been looking for. Thank you Tim and Steve!!!
Just bought a 2018 Honda Pilot. Tim Carlson provided a low pressure, seemingly honest approach, that resulted in our taking an instant liking to him. Without a doubt, one of the best car shopping experience we've ever had. He was knowledgeable about the product, efficient with his responses, and very pleasant to work with.
If you are looking for a first-class buying experience, this is it! I’ve bought 4 cars in the last 18 months and this has been the most thorough and pleasant experience of them all!
From Kelly in sales to Mike, the Sales Manager, to John, the Finance Manager, this entire experience was top notch. We had some special requests that required follow up and the whole team was available and engaged in our process of surprising our son with a car for his 16th birthday!
I always wondered why I saw so many DGDG license plate frames on cars all around the Bay Area...If you need a vehicle and you want a great selection to choose from, I would highly recommend you go here - you will leave Happy!
Alex and Ting were fantastic throughout the buying process. Ting found the vehicle that I was looking for and offered a competitive price. Alex served us through the test drive and explanation of vehicle features. Zack was great in the finance and paperwork stage. I give them all a ten for their efforts.
Good selection of cars. . I called and asked for a particular car. Salesman said there was one in my price range. He took my information, texted and called me several times to set up an appointment. When I got to the sales lot, he said it was sold. Could he not have called me to tell me that. Almost walked away when sales man said "Let's not waste each others time when discussing price of a particular car.
I returned here recently in search of a car. Kevin communicated with me via email and we worked out numbers that way which was a dream come true. Instead of the pushy dealership tactics of normal he was very frank and accommodating in helping me reach a deal. We drove in at about 5pm of a Friday and drove out with a nicely polished and waxed car in one hour. The buying process was so quick and not aggressive since they don't push all those extras on to the buyer. Even my wife was shocked at how quick everything went. They even filled up the tank before we left which was an extra special touch we weren't expecting. Will definitely be back!
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