I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
by Lucky Luc from Athol
December 23, 2018
This car has more leg room of other models I've tried. The ride is very comfortable and feels very stable going around corners. Haven't had a chance to tow with it yet.
I recently purchased a 2017 Honda CR-V EX from Russell Honda. I can honestly say that it was the best experience I've ever had buying a new car. Everyone was very professional and I never felt pressured. In the past, I've had buyers remorse, BUT not this time. I love my CR-V so much! If you're looking to buy a Honda, I urge you to go see the folks at Russell Honda. Jimmy Landrum is the BEST salesman!
Most problematic Honda car I have.
by Honda Fort worth Tx from Fort worth Tx
December 6, 2018
I had 42,000 miles in my Honda Pilot 2016. Since then , I only travelled 2x for out of state and most if the time just in the place. But now I heard some cracking sound when you turned and brought to to dealer to fix it since I still have warranty on it. I brought like 10 times like every after repair , still the problem occurs. The radio fm are very poor sound balance system, start up are poor too, sticking break pedal so I have to used remote start engine. , 1st year of owning it, the battery’s was dead. Now I brought all this attention to the AH M but they regret and denying the problem so they have to protect from damaging their reputation. Thats what all the business is. We are silent but being consumer we should do something about it. We have the right to question since we are paying and buying this brand or product. We are your reasons why your business exist.
Russell HONDA ... Great place for Sales / Service / Parts . I repair a large number of Collision damaged Honda Cars. I rely on Russell HONDA in partnership to keep our day to day production flowing and to meet the High standards required to restore today's precision engineered vehicles. Thank You again , Matt Fowles / Russell / Sales, on our New 2013 Honda Accord Sport ... Thank You, Custom Auto Service Inc. // Auto Collision Specialist Since 1980
Been awesome So Far!
by jrich from Dayton, OH
November 20, 2018
is not fully loaded. its perfect for our family since it has just even to feel happy with the car. My kids love it as well since it has features they can use
The cost was a little higher than expected. Price compairs higher than a tire store. Took a little longer than expected. Service was good and very friendly. I'm satisfied overall.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
Everything was easy Josh was friendly and took his time to explain everything to us .
Reliable and spacious SUV - excellent value!
by PaulinIllinois from Buffalo Grove, IL
December 26, 2018
We bought this car brand new and have enjoyed it for the past 5 years. We no longer need the car but, otherwise, there are no problems with the car. The 2013 Honda Pilot LX is an excellent SUV - very spacious, comfortable to drive, super reliable and handles the Chicago weather. Would readily buy this car again.
Paul Donahue is wonderful!!! This was the best car shopping and buying experience I have ever had. No pressure, told Paul what I was looking for, payment limit and he went out in the pouring rain and found my car. Everyone at Mercedes -Benz of Little Rock was very professional, kind and helpful. Made me feel like I was part of their family. Highly recommend.
by Pilot Mike from Macomb, MI
December 30, 2018
What can I say, this is my third Pilot. I traded my 2006 in on the 16. For me, there is no other. Go Pilot!
First of all, I'll say that everyone was very nice to us. However, every little detail about the sale took forever. I was there for hours on two different days trying to get the deal done. The finance director wouldn't budge on the price of the car & even tricked us into paying way more for it than I wanted to (even with a trade in)! I went back to see if I could remove the extra service agreement( $3,000)but they said it wouldn't make my monthly payments any lower. He was such a coward, he didn't even show his face or try to communicate with us after that. You're not that busy or special, hun. They only care about getting your money. Wolves in sheep's clothing...
Nice family SUV
by DCDR from Grand Rapids
December 11, 2018
Little to no problems with the Pilot. I have well over 100,000 miles on it. There is not much leg room in the second row, and little to none in the 3rd, was great when my boys were little, but a little crowded now. I would buy a Honda again, if it wasn't for the terrible service of the dealership.
Austin helped coordinate my Honda repairs quickly and professionally. He is one of the best service department professionals I have encountered in more than 30 years of taking care of cars...he makes it a pleasure to work with the good folks at McClarty Honda in Little Rock, AR.
by Love my piloo from Albany ny
January 3, 2019
Love this reliable vehicle. Comfortable seating even in third row. Handles well. Love the luxury features at reasonable price. Have owned several Honda’s due to their reliability and good resale value.
Excellent customer service. I would highly recommend this dealership to anyone! Very helpful staff. I am very pleased with doing business with McLarty! Thank you again!!
Comfortable, good fuel economy, spacious, quiet
by Mac from Freeport, Maine
January 6, 2019
This car is extremely well made. I drive it back and forth to Florida with a full load. This last winter, I averaged 31 MPG for the entire trip down, back, and 5 weeks in the city. With a 3.5 Liter V6, this mileage is awesome. The car has a great ride, with options to make a long drive comfortable. The Honda Pilot is very reliable, and can take 8 people comfortably when needed.
We were looking for a change from our current vehicle and found that the Acura MDX met and exceeded our needs. The dealership was very easy to work with and our salesman was very helpful in explaining the workings of the vehicle. It was great to not have someone badgering our selection of extended coverage and work with our driving history. Thanks again for all of your help.
Great family car
by BR1448 from Baton Rouge
January 1, 2019
We just purchased a second Honda Pilot for our family. It’s great for everyday running around as well as road trips. Lots of room for passengers as well as any gear they bring. We enjoy the features of a luxury vehicle without the large price tag! Great driving performance. It’s a smooth drive.
Jason was great in selling me a truck he went out of his way to put me in it he is very professional at his job I knew after talking to him on the phone this was the place to buy even though it was a 140 miles to drive after meeting with him I drive as far as I need to to buy again thxs Jason D.Arnold El Dorado Ar
Honda’s have earned my business
by Sandy from Washington
January 1, 2019
I Love my Honda Pilot! I had a CRV for years, which was a great car, I upgraded to a Pilot for increased towing capacity. This is my second Pilot and I love it’!!! The Pilot Is a Comfortable, reliable and secure ride!
Bill went out of his way to make the sale of our at easy and affordable. The entire Honda World team were amazing and courteous.
I love my Pilot.
by Lindadallover from Los Gatos CA
December 10, 2018
My Pilot has been a very reliable car. It is the first Honda I have ever owned. It handles well and I get good gas mileage. Honda cars are a good value because they hold their resale value. I purchased Car Docs and have all of my maintenance done at the dealership.
Great sales person, great management the atmosphere is great everyone is so happy and courteous
Least reliable Honda I’ve ever owned I’ve had many
by Jay Bono from Powers Lake, Wisconsin
November 28, 2018
Bought the 2016 Pilot new to replace our 2009 that my son inherited with 180,000 miles. At 40,000 miles the Pilots reliability went from I Love this car to what the xxxx is going on! Dash light illuminated and the vehicle slowed to a crawl. My wife is a Sunday slow driver. Highway miles mostly. Kenosha Honda reset the computer,
Replaced catylatic converters vehicle spent over two weeks in shop. Got the vehicle back all the lights were back on again. Vehicle brought
Back to Kenosha Honda, got it back a week later unwashed,with it ’repaired’ again. Drove it straight to a Toyota dealer the next day and traded it for a new 4 runner. 2016 Pilots are no good. I have a 2009 Pilot with 205,000 and a Accord with 120,000.
Went in just to look at their minivans. Sales person asked if we wanted to see what kind of deal we could get to. Ended up being blown away by the deal offered. Very easy to work with and a pleasant and efficient experience.
I love this pilot. Roomy for the whole family.
by My Pilot. from Brentwood NY
November 4, 2018
I love it. The older ones have a square shape. The new ones look like a van. I dont like vans.the dealer did a great job. They got what I wanted
I love my pilot. This is my second one! It drives great, is reliable and is very comfortable. I would recommend this vehicle to potential buyers.
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