Used Honda Pilot SUVs for sale near Salem, MA

Fantastic customer service. Tristan was great. Greg and even the GM, Armando. Highly recommend working with them. Last minute, we found a large scratch and they were actually embarrassed it had been missed. Jumped on fixing it and offered to deliver it to us when done. WOW factor!

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Great car buying experience. Jose Veloz was exceptional and on down the line. They were all very respectful and accommodating when it came to negotiating. Would go back there again.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I bought my second Toyota in 6 months this week, and the main reason was that I was fortunate enough to have Aiman as my salesman. Very knowledgeable and honest. I'll return for another Toyota in the next year or two.

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Came in for a just an oil change, they filled my tires which were low without my asking. Quick turn around and great communication!

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

This took a while but we finally figured it out. I had a very slow leak in my front tires, and it wasn't obvious what the problem was. There was no tire puncture. Finally after some weather we figured out that the bead was corroded. Kudos. I'm happy I don't have to think about it.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

As promised. It was done complete. On time, even a bit sooner than expected. Reasonable prices. They even seem happy to be working together there.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Everyone was very helpful and friendly. They answered all my questions. Chee was excellent. I highly recommend McGovern Honda . Thank you

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

An excellent experience from initial walk-in to final paperwork, well worth the time to check out this dealership before you purchase a new vehicle.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Could have more communication about the safety check of my trade vehicle and what the results were.Nobody from the service department ever told me any information about my vehicle.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Today I leased a 2023 Mazda CX-5. I am very happy with this vehicle. The salesman, Paul Denning did an outstanding job in presenting the new features of the CX-5. I was very impressed with the auto start of the vehicle from an app on my phone. Paul took care of all the registration and demonstrated a lot of patience in getting a "binder" from my insurance company so I could get the CX-5 within 24 hours. I strongly recommend Liberty Mazda for your next vehicle and you are in good hands with Paul Denning.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

We had a great experience at Ocean Honda Hanover. Dan Gilbrook made us feel comfortable and he was very informative and answering every question from us. In fact, the Pilot we were interested were not available, Dan was helpful to find the car that we want from the other location and made it shipped to Hanover for us. There was no pressure involved in the process and this was my best car shopping experience ever. I highly recommended Ocean Honda Hanover for car shopping and thank you Dan so much.

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!

Always great service. Brett, Henry and Ed are always very accommodating.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

This place is great I took my parents to get a car and the help they give is 5 starts the got them approved in seconds thank you alex and kae

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Bought and traded. Great deal and great car. Much appreciated. Sales was an easy and proficient prosess. It was a pleasure doing business with Absolute.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Our experience was great. JP was really nice and helped us out. Leo was also so nice and helpful. Explained everything to us. High recommend.

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

I bought a 2011 Chevy Suburban. Liam and John were fantastic. Amazing is an understatement. I did not know there are actually car dealerships anymore that go this above and beyond and as pleasurable to deal with. A+++++++++

Very nice ride and impressed so far. The Pilot is my first Honda SUV that I have owned. We drove it on a short trip last weekend and overall we were very pleased.

Michael has been super helpful and is with you every step of the way. Made buying a car the easiest process ever. Would recommend 👌.

Amazing experience. I'd recommend anyone looking for a car to try CarMax first... There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars. Put it this way, it was great enough experience for me to come online and leave reviews all over!

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.