Got help from Alex. He was friendly helpful and answering all my questions. I ended up buying an infinity SUV. I’ll be recommending this dealer to family and friends and For sure I’ll be going back to buy more cars.
We went to the Roseville Auto Mall thinking that they would have a big selection on the Fiats, they only had one color & style. Not very happy! Next day we went on the Web Lithia Chrysler Dodge Jeep Ram of Concord and saw that it had more Fiats on the lot to look at. We meet Sidney and he was very helpful & went over the cars details with my daughter who was very happy! She saw the color she wanted. Sidney was the best salesman that we had encounter with. We would recommend him to our friends and family. Thank You again Sidney for a wonderful experience!
Purchased used Civic over 5 years ago for grandaughter; Daryl was direct and reponsive to my need-no hyperbole. Returned ~3 weeks ago and purchased used CR-V. Same good experience; effective, efficient, and no problems!
I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
I was looking for a Honda Civic or Toyota Corolla for my teenage girls to drive. A Honda Civic GX at Tracy Honda came up on my cars.com search. We could not be happier with our new natural gas vehicle. We live in the Bay Area and are enjoying the cost and HOV lane benefits of a Natural Gas Vehicle.
Gordon was great to work with, low pressure, and has quickly answered my one or two follow-up questions.
I've already recommended Tracy Honda to friends.
We had a great experience trading in our car and getting a barely used replacement from Mo! Mo was kind, helpful, knowledgeable, and most importantly...not pushy. He made our car buying experience easy and we walked out with a deal same day. No gross salesman tricks here - the entire team was polite and respectful. We love our new car from Daly City Mitsubishi!
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