without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Found this car on Cargurus and reached out to Curran. Quick response with every step. Sean (Used Car Mgr) was excellent. Easy to work with and flexible in final negotiations. Reed (Sales) was amazing. Test drive and tutorial on car features was great. Barbara (Finance) worked diligently to finalize this out-of-state purchase. Insurance company I use was hard to reach and instructions were unclear. Worked it out after a few additional calls after I took delivery. Waiting room was a little disappointing but overall, very satisfied.
Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
I recently leased a new car with salesman Dave Bonomo - our 2nd purchase from Dave within a 5 year period. I would describe the service we received at Watertown Honda as "friendly, knowledgeable, flexible and professional". Dave is great to work with and he, along with Jason Gunn and Paul Marino, provided us with another overall positive experience.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
I bought my audi Q7 from kimmy at performance imports. she was very knowledgeable with the cars on the lot and helped me pick the car for me excellent service and the techs are awesome I was able to meet them while making my purchase.
I recently traded in my lease for a new vehicle and Hayden was amazing! He made it painless and easy and I felt like he was really working for me. He’s personable and not your stereotypical “cars salesman .” Thanks again!
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
16 years of fantastic,professional & friendly service
by Godislove from DealerRater.com
November 30, 2018
I've had dozens of excellent, professional, courteous and friendly service work over a 16 year period. ALWAYS treated like a valued customer, ALWAYS treated with respect and kindness. In return, I have also treated them exactly the same. No bad experiences here at all, unlike Crowley in Forestville, who took my money and gave me the WORST experience in car service in my entire 58 years. Stephens is a cut above the rest. Organized, professional and articulate. Biggest mistake I made was not buying my new car at Stephens. I've never had one single bad experience.
Well this is rare for me and I never thought I would have such a great time again with a car dealer. First let me say I am sure I join a long list of happy customers that went to Ingersoll of pawling. Dylan and Torrey were way better than all other dealerships with helping me with my needs and wants. Other dealers can learn from them on just how to treat and make a customer feel relaxed and not pressured in the car buying experience. If u have a chance or the time to visit this dealership(Ingersoll of pawling)I am sure all of your needs with be addressed and handled with people that really care about doing whatever they can for the customer. And if your lucky like me you might meet the "owner" and then u will understand and realize u came to the right dealership. Great people doing a Great job,Thanks again,Tony
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