Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
ALL employees meet me with a sincere smile, LISTEN, keep me updated with meaning and accuracy...especially Alex-he is a cut above even taking my work bag and carrying to the car for me...the whole team effort of sincerity and excellence plus genuine caring and going the extra mile is why I keep coming back-this is my third car and won’tt be my last: I appreciate them!!!
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
The BEST ever experienced!! Knowledgeable, polite & respectful service personnel‼️
Very reliable/comfortable vehicle
by Stealth01 from KC, Mo
January 2, 2019
The 2017 Ridgeline Black Edition has been 100% reliable since purchasing it! The truck is very comfortable to drive and ride in and the in-bed trunk is very useful! My only complaint is the occasional false alarm from the "Honda Sense" sensors when in the rain or snow.
The car wash was great with the service. The employees was very friendly. I felt very comfortable purchasing items from your service center
An amazing vehicle
by Richard Tracy from Detroit, MI
January 14, 2019
We were shocked by the economy we got from this Honda CR V LX. We were getting nearly 34 miles to the gallon. And the car tracked really well in the snow and rain. GREAT engineering job! Really like this car!!!
Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
This car was the best car I’ve ever owned!
by Keith’s 2016 from Hamilton
January 9, 2019
It’s the most reliable comfortable best acceleration for a four-cylinder car I’ve ever owned. I loved it and would’ve purchased a new one except for my business I needed a truck.
Mauricio Thanks you so much for the another Help.. He helped me resolving the license plate issue and I really appreciate his help.. He has been supporting and following up with the concerned person until this is resolved. Thank you again Mauricio.
Most Reliable Car I’ve Owned
by Swnewby from Raleigh, NC
January 3, 2019
I love this car. I own the base model (LX) So it doesn’t have some of the fancy features, but it’s all I need and more. It’s very smooth and has great pick up for a four-cylinder. The sport mode comes in handy when fighting traffic. Cosmetically, I wish the LX version had the LED strip lights, larger rims, and tinted windows. But All these can easily be added for under $1000. The reason I gave four stars under comfort is because I am 6’4” and wish I had just about 2 more inches of legroom. But that’s hardly the car’s fault. im quite used to it.
Great service every time. Ive seen this dealership go a long way, they have decreased wait times drastically which I am really happy about, although I didnt get my car washed. I think it adds an additional 45 minutes to your visit if you get it washed - so I never get it anymore. Mike Traverse is a honest and transparent representative and he always looks for discounts for me. I wouldnt go anywhere else because they treat me and my car good. One grip I have is in the lobby area the TVs are programmed to the Honda channel, it would be nice to watch something while you await.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
In recent days I dealt with both your service dept, and sales dept Had a very nice experience dealing with you guys They seals department help get me get out of a car I was not satisfied with, and into a car I now feel safe driving. The service dept was very professional in handling a situation I was very irate about upon entering.
A very reliable, stylish and cost effective SUV
by Dipankar from Pittsburgh, PA
January 12, 2019
Super comfortable, Powerful, Huge space, nice mileage(20-21 mpg), very reliable SUV. It was my first car and loved it from day 1. In 2016, Honda completely changed the Pilot design to be more sleek, which is amazing. I love the big rear view mirrors, hand rest, huge space. One is bound to fall in love with the car.
I came in at the end of the business day having had just jump-started my Honda CR-V. Mike Harris explained that most everyone had left for day. They tested my battery and found it was bad. Mike explained that my battery was under warranty and he would take care of it tonight. After a half hour wait the car was ready. No charges, everything was working. Thanks Mike for your professional and friendly service.
Honda builds cars built to last, but not perfect.
by FrankLS3 from Passaic, NJ
January 1, 2019
In the summer of 2017, got a 2012 Honda Accord with low miles (only one previous owner) at a good price. Many friends (some Honda loyalists) told me to go with a Honda for my next used car purchase. So far so good except for two items. One, the Takata air bag recall that most people already know about. Thankfully, the service appointment to replace it was a short one. Second, and this has happened twice so far...the driver's visor (with vanity mirror) to shield the sun has twice fallen out of place despite limited and gentle usage. It was able to be fixed both times, but this is not in keeping with the usual fit and finish one would expect from a Honda. Other than that, however, no further complaints.
Overall fantastic experience from start to finish. My sales associate was Jonas Bair. I explained to him what my needs and requirements were for a car and he far surpassed my expectations. My wife & I love the Honda Accord we purchased and we'll be returning for our next car.
Best long - term vehicle
by Fiji_Luigi from Georgia
January 2, 2019
This is the kind of car you can drive to any occasion, great comfort, gas mileage, etc... definitely one of my all around top rated vehicles.
Great staff easy to work with and willing to help.
by Yacht clinic from DealerRater.com
December 5, 2018
Great staff and very helpful. Not pushy like most other dealers and actually do help out so you can get your car. I would recommend everyone here again!
Dependable, comfortable and reliable
by Chely from Pensacola, FL
December 14, 2018
This car was not what I was looking for but it was about $5k less than the accord I had been saving for. I bought it with 5000 miles and today it has 182,000 miles. The only extras besides basic maintenance has been a hub assembly and starter. Not bad for its age! It has carried two kids and all their stuff from car seats to getting their first drivers license. The 4 cyl engine isn’t fast but it will get you where you need to go. I’ve averaged 23mpg over its life.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Honda’s have earned my business
by Sandy from Washington
January 1, 2019
I Love my Honda Pilot! I had a CRV for years, which was a great car, I upgraded to a Pilot for increased towing capacity. This is my second Pilot and I love it’!!! The Pilot Is a Comfortable, reliable and secure ride!
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Very comfortable and sporty car
by Ryan Simpson from Elgin Oregon
December 26, 2018
This car really impressed me with its power and fuel economy. The paddle shift is fun to use and the leather interior is top of the line. Very nice car for the money.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Most Reliable car I've owned
by Pato's Cars from Chicago, Illinois
January 6, 2019
This car fulfills all my needs and demands, drives beautiful smooth and fast enough, lots of space and very comfortable. Very good gas mileage and low maintenance.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
by ADF from Stockton, California
January 12, 2019
This car runs great and has great gas mileage. It is roomy front and back. It has 2 USB ports so i dont need cd's anymore piling in my car. I love the LED headlights and fog lights its very helpful to see better in bad weather. Parking is never an issue since it fits in any stall. Trunk is spacious for shopping and travel.
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