After talking with the internet to test ride car was supposed to be ready and gassed up it took a half hour to get the car and there was no gas in it but after that the sales people or very cordial and friendly and the overall experience was okay I went back the next day for an issue with the car and was not happy with the treatment I received
Everyone in our household owns a Hyundai. Not only because of the vehicle reliability but, our sales agent is one of the top! Thank you Melvin G. For helping us like always. You are one of the reasons we come back time and time again. You responded to our calls anytime and had all the patience with us. Thanks again for making it so smooth for us. L. ABREU
All the people that worked with me were great. I traded in my car unexpectedly and I am glad I did this. The experience was good and the employees were helpful. It took a little longer than I would have liked, but I would purchase from them again.
Armand was outstanding in the service he provided.
by Rosa715 from DealerRater.com
September 10, 2018
I went to the dealer today for an oil change and Armand as always has provided great customer service. I am greatfull to be greeted with a friendly smile and excellent service. Thank you Armand. Keep up the good work! Rosa Claudio
Communication between customer and departments involving sales, financing is poor. I gave a post dated check and the sale person where an agreement was made to deposit the check on the specific date on the check. All involved in the purchase agreed . The check was deposited before the date resulting in me having to pay an over draft fee on a the check. I did receive an apology after all the aggravation.
We arrived at the dealership and walked around for a while before being greeted, they were super secretive about the pricing and every time I asked for an estimate, it magically went up. It was kinda sketchy. I knew all the prices going in.
I recently purchased a car from Florida Fine Cars. My Sales Representative was Keith Miller. I can honestly say it was the smoothest process with him. From the moment he greeted us, he was extremely professional. He explained the no haggle and picked out three cars to choose. We drove the second one and that was it!! I highly recommend using Keith. Professional, honest and very knowledgeable!!
Not a huge fan a car dealerships. For the usual reasons: Pushy sales people, Hidden Fees, and the back and forth that seems to go on forever until you are so worn down that you just crawl out the door or buy a car to end the misery. Keith Miller and Florida Fine Cars are the exception to the rule. Professional, up front and no haggling. Keith and the dealership get my highest recommendation!!!! ?
I am dealing with a Mr. David Penata, who is excellent with customer relations and a credit to your organization. He has been trained by the Johanson Company to be creative with ideas to overcome some of the problems we have experienced, and I am pleased to say that because of this he will be the individual that will possibly be closing the sale of a new automobile to this customer. It has been a pleasure to know Mr. Penata and the management should be advised that he should be complemented by his superiors for his excellence in dealing with this customer. Thank You Captain Joseph L. Naselli USCG Active
Trish, Brian and the shuttle driver forgive me I forgot his name but amazing dealership! 5 Star service! Never thought I???d have fun getting my car serviced but I did! Thanks again guys definitely coming back! Thanks again to the shuttle driver by the way top notch service! Definitely telling all my customers to head over to Johnson Honda! Thanks again guys!
What a very pleasant car buying experience! I bought my Honda Civic from Ray Dec 31, 2015 and the experience was seamless. I'm just writing this review b/c I just now found out about this website. There was no stress in buying the car. Ray showed me all of the features of the car and really took his time in his presentation. I felt no stress at any time or when I was in the finance dept. I had a financing offer already but they were able to beat it! Overall, very impressed with the way this dealership followed through from start to finish! Thanks Ray!
I am very happy with this dealership, they were very friendly. Craig Sabrese helped me choose the perfect car for me and guided me through the leasing process. I will come back again to buy my wife's car here. Thank you Craig, I am very happy.
This would be my second time purchasing a vehicle from Schumacher. I love how professional and kind the dealers are. They dont haggle,grind, or make you feel uncomfortable. Instead these people genuinely care about you and work with you. I love how they offer snacks and drinks and they are always willing too meet with your standards. Great experience, David Poire is an amazing sales consultant and I recommended seeing him.
Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
Carlos made buying my first car so easy and he was very thorough in explaining everything carefully to me. He is definitely the most knowledgeable. 10/10 would recommend.
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