Pretty good buying and service experience, so far.
by baggydomer from Gig Harbor, WA
December 6, 2018
Salesperson was reliable and returned calls. He helped with setup. The buying process and meeting with the closer took a few hours. She pulled out all the stops to get me to buy the extended warranty and paint protection. I declined, then suddently everything was half price, then I declined again and got a bit deeper discount. This is frustrating and I'd prefer to be quoted a fari price with 20% markup rather than offered something for 300% cost theny get it for a decent price only because I bargained and would not get ripped off.
Service department folks were nice. The waiting area is no frills, very different from the BMW dealership, but that's ok.
I've been looking for a fully loaded Tahoe for a few years now, and finally found one at Friesen Motorsports, via Cars.com. As soon as I expressed interest in the vehicle I was contacted immediately, and began talks with Ryan. He was extremely helpful, and answered all my question honestly. I needed to wait until the following Monday (went in to see the Tahoe on a Friday) to have another party bring my second vehicle in that I would be using in trade, and they held it for me. Upon arriving first thing Monday morning, Ryan was there and ready to go. The process was smooth, and quick. I love the Tahoe, and would recommend Friesen Motorsports to anyone looking to purchase a vehicle. Many thanks!
Buying a car from here was the best experience I’ve ever had! I have been taken advantage of in the past, but from the moment I spoke to my salesman Kelvin it was different. This was the first time I felt like I wasn’t being taken advantage of and the whole process was fast, but without me feeling rushed or pressured! This place makes you feel like family and I respect and value that! Thank you so much Kelvin and Christina for being great people
Contacted All American Motors and was helped by Sam. Very knowledgeable when it came to the overall performance of a car, opening my mind to different vehicles that fit my budget and application. Grateful for his determination and reliability.
Im very happy with All American Motors.
Devin was great in helping me find the car I wanted, no pressure and very polite. The owner was a very cool and professional as well!
I really appreciate their personable, patient and friendly attitudes. I felt very comfortable doing business and they both made sure I was happy with my purchase.
I was able to drive away in BMW M 550i, clean, great price. All other cars I looked at we're very nice too, all of them were maintained well. This place had a great selection all around.
I'd highly recommend checking out this place out!
2016 Kia Rio.
Jeremy Halter was wonderful informing me what I needed to do when my mileage hits 30 thousand. It is nice to know what is needed to be done. The wait was not long and it was nice to have great customer service. Kia Car Pros from Tacoma is great.
I came in thinking I knew what I wanted... I didn't. That's okay though because Cody Taylor was a delight & HE knew! After expressing what I wanted in a car, he pulled up a beautiful car that exceeded my expectations, made it work for me, and I drove away in it later that day. No matter how much of a pain I was, he was pleasant, knowledgeable, & even offered to help me transfer my items! GREAT experience. If you need a car, talk to Cody, he's your guy! I LOVE my car!!
Bought a new 2018 Toyota. Had for week they called said they needed more paperwork ASAP. I just have to say don’t let customers leave with the car until all the proper paperwork is in. I will not buy another car or recommend anybody to go there.
The car we bought was great, and Shawn the finance person was super nice. The price was very good. Our salesman Brett was a little frustrated with me during the negotiations. I recommend the dealer but not the salesman, unless you just want to sign the paper with no haggle, then he is a 5 star!
I came to Mercedes-Benz of Tacoma in the beginning of October and I was greeted by Augustus in the sales department. He took the time to listen to what I was looking for and took me around to show me different cars that might work for me when I am ready. With every other car buying experience I’ve had, if I would have told the salesman that I was not ready to buy they would not have given me the time of day or would have been so pushy. But this time was so refreshing. Will definitely go through Augustus and Mercedes of Tacoma when I am ready!
We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Everything was easy. Looked at a couple cars, took them for a test drive, picked one and did the paperwork. No problem.
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