Our interactions with your sales team were the best car buying experience we???ve ever had. Connor was very knowledgeable and showed us numerous vehicles. We found the vehicle that we wanted and went on a test drive. We were sold by at the point we sat down to talk numbers. Within 10 minutes of talking we had settled on pricing we thought was great. The rest of the process took very little time. We left the dealership with the car we wanted, at the price we wanted, and having had a very positive experience. After purchasing 2 Kias in the past from another dealership, we are now loyal customers of John L Sullivan's Roseville Kia thanks to the great service by Connor and James.
Process was very simple. Moe the salesman had the car ready when we arrived. He let us go on the test drive and did not limit how long or how far. He was friendly and knowledgeable. We we're in and out in under 3 hours.
I purchased a car today from justbettercars.com. Dave Stratton was the salesman I was working with. I walked in with a very bad credit score but a large down payment. I test drove a 2016 Nissan Rogue, they let me drive it all the way to foresthill and back to pick up my dad for moral support. After falling in love with it. Dave personally drove me to the bank to cash my $8,200 check for my down payment I got cold feet. My paperwork had already been written up and handshakes made but I was worried about having another large car payment. Dave then allowed me to look at other options, I test drove 2 other cars, a Mazda 3 and a Hyundai Elantra. After deciding on the Elantra and once again shaking hands on a a deal I got cold feet. I was ready to walk out but Dave convinced me to go talk to the finance manager. In the end the finance manager was able to take my interest down by 8% and my payment down by $50 per month. I’ve only owned the car for 4 hours but the patience Dave (although he got a bit testy in the end, but understandably so, he had spent the whole day with me) and the whole team had was great. I wasn’t shamed for my bad credit at all. I would highly recommend Dave and justbettercars.com
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Our Salesman Mike McCann was AWESOME! He made sure our Truck buying experience was a good one. He knows what he is doing! We got the Ford F-150 XLT SUPERCREW CAB 4X4 and LOVE IT! Our drive from Stockton was well worth it! We will definitely be back when ready for another car!
We recently purchased a new 2018 Countryman, ordering a new 2018 model in June of this year. The total experience was great as the model ordered is just what was wanted and was delivered as expected. Our sales advisor (Creed Cate) was excellent in explaining all issues when special ordering and had great follow up with the process as the new car progressed in manufacturing.
We are very happy with all at Niello Mini.
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
The technicians were knowledgeable, courteous and very fast. The customer waiting area was comfortable and inviting with ample room to accommodate customers. The bathrooms were clean and well kept. My overall experience was fantastic!
This is the second car we have purchased from Niello! Bought a new Fiat 500 pop in 2014 and today just purchased a used 2013 Fiat 500e. Absolutely outstanding quality, service and price. I highly recommend the Steeler to anyone who's interested in a Maserati, Alpha Romeo, Jeep .... or Fiat!
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