I came to Mercedes-Benz of Tacoma in the beginning of October and I was greeted by Augustus in the sales department. He took the time to listen to what I was looking for and took me around to show me different cars that might work for me when I am ready. With every other car buying experience I’ve had, if I would have told the salesman that I was not ready to buy they would not have given me the time of day or would have been so pushy. But this time was so refreshing. Will definitely go through Augustus and Mercedes of Tacoma when I am ready!
Great dealership. No pressure, didn't get swarmed by salesman, and was very fast during the whole process. I'm in love with my new 2018 Honda civic. Cal was awesome and Tim was great! I would definitely buy there again!!!
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
We were able to get a good price on the vehicle. Communication with the dealership was poor. I would email with the person i was working with and then not hear anything from them at all after asking questions about the vehicles i was looking at
I've been looking for a fully loaded Tahoe for a few years now, and finally found one at Friesen Motorsports, via Cars.com. As soon as I expressed interest in the vehicle I was contacted immediately, and began talks with Ryan. He was extremely helpful, and answered all my question honestly. I needed to wait until the following Monday (went in to see the Tahoe on a Friday) to have another party bring my second vehicle in that I would be using in trade, and they held it for me. Upon arriving first thing Monday morning, Ryan was there and ready to go. The process was smooth, and quick. I love the Tahoe, and would recommend Friesen Motorsports to anyone looking to purchase a vehicle. Many thanks!
I am known for being kind of thrifty with my money, so my daughter and wife were shocked when I bought a new CX 5 from Alberto and then, after liking it so much, I went back the next day and bought a CX 3 for me (CX 5 was for wife). I think Alberto was surprised too, but he came in on his usual day off with no commitment from me to purchase a car. I think he saw something in my eye and he knew he could sell me a second car. He is very pleasant to deal with and most of all, he knows what he is selling, he knows the technology, the engines, weather it is a CVT transmission or which models have a turbo. As a retired engineer, I might ask a couple more slightly technical questions than the average person but salesman should know that stuff, Alberto does. He is very friendly and low pressure. I am glad to have met him and very glad to have bought two cars from him. Alberto says Mazda has been good to him, I hope so because they don't all come like Alberto!
I went with my cousin to buy the ionic I asked a few questions about a used car and he was able to help my cousin out in a way that he didn't think was possible. I want a truck. I will be going to Leo.
Leonardo is a really nice guy. No pressure was very pleasant. I recommend my friends and families to Doug's Hyundai Dealerships in Lynnwood. Very nice experience. Sunny in finance was fast with no pressure.
I test drove a few cars with my girlfriend with the assistance of Leonardo Rojas. Leonardo was really nice and helpful by providing information, suggestions, and allowing us to test drive unaccompanied. Though I ultimately ended up purchasing a different type of car elsewhere, I appreciated Leonardo's assistance.
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
I have got to say buying a car from Dave and the folks at the car connection was by far the best buying experience I have had!!
no pushy salesperson, no wasting time. they let me go to the car i liked
asked if i wanted to have a look inside, Dave got the keys, told me a little bit about it, asked if i would like to drive. test drove it and loved it and made the deal without any hassle whatsoever!! they even let me drive off with my new car on a sunday when all banks and credit unions are closed
(i had been pre-approved) and could not confirm.
Dave and Cale, my hats off to you both!!
keep up the good word and expect more
business from me and friends
Thank You both for the wonderful customer service!!
2015 Buick Encore
Went here on a whim after briefly looking at some cars online. Leo and the rest of the staff got me into a much newer car than I was expecting to get. They helped me through all of the paperwork and explained anything I didn't understand very thoroughly! I definitely recommend Del Sol based on customer service and finding a car that fits your needs!
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