Went to see about financing a car about 45 minutes before they closed. Tommy assisted me and I walked out with a new car! Not only did he get me a great deal but he worked with my needs of getting the sales tax financed for me as well since I just moved from CA and I wasn't prepared for the sales tax payment Missouri requires you to cover within 30 days. Awesome people, very friendly and overall great service!
Ben was very pleasant and a friendly salesman. I got an amazing deal. He treated us like family. He was very patient when we was looking at different vehicles. He was very knowledgeable about all the vehicles and explained everything in great detail that we asked about on each vehicle that we looked at. After deciding which one we was going to purchase, the process and paperwork went very easy and quick. Before we drove off in our new Tuscan, Ben went over every little detail pertaining to the functions of the SUV. He even got my bluelink and my phone connected to my car. My wife has purchased 2 vehicles from Dean Team Hyundai and this is my first. I definitely give them the highest rating and I will continue to purchase all my vehicles here. I am very happy and pleased beyond words for my experience. Thank you all. Happy costumer!!!!
I received outstanding service from Mike Barnett last month. He assisted me in the buying process. I ended up buying a new CR-V. I really enjoyed working with Mike. Please go see Mike Barnett for your next purchase!
The folks here are friendly, knowledgeable, and hassle free. They made me feel like I was important. Although the actual parking lot was crammed and horrible to get to...The staff made up for it. Went to another dealership at first but bought here just because I liked the staff way better.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 4, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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