Beat Car Buying Experience to Date!
November 6, 2018
I walked into this dealership unscheduled after negotiations fell through with a vehicle earlier in the day. Having driven 2hrs, I decided to research the local area, and found National Motors by chance. To my luck, they had the exact vehicle I was looking for except in a different color. Sabrina, and TJ delivered top notch, world class customer service, and those aren't accolades I just give away. Sabrina allowed me to do my own multipoint inspection on the vehicle, and during the test drive, sat comfortably as I ran the car through the paces. The car was advertised for 1k less on Cars.com and Sabrina didn't hesitate to honor the listing. TJ was an all star and explained the paperwork thoroughly so I was 100% confident in what I was signing. I'm military and I received a discount on the car on top of that. TJ competitively tried to match my USAA rates and was humbled and supportive when he couldn't. The finance manager sat on the phone patiently with my insurance company to get the vehicle listed appropriately so I could take advantage of additional rate deductions! In the end, I walked away with the vehicle I wanted, at a price I didn't expect having received service that now SETS THE BAR for other dealerships. Sabrina and TJ even helped me arrange shipping of the vehicle as I'm being stationed across the country. Working with the team at National Motors has hands down BEEN THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD. This is the 5th vehicle I've purchased through Cars.com, I truly love the ease involved in finding what I want, and the team at National Motors went above and beyond to ensure I was happy, and taken care. Applause and Many kudos.
If you're looking for a quality used vehicle to match any budget, or occasion, and you live in reasonable commuting distance, I would highly recommend this establishment for a multitude of reasons. I would 100% refer my friends, family, colleagues and strangers to this place. Thank you for the great experience and the lasting memory. Your hard work and service DO NOT go unnoticed.
A Very Very Satisfied Customer and Serviceman.