These guys do a great job making sure I get my service needs met. I am particular about dealers sticking to their warranty and that's one of the best 'features' of Fette. I never get a hard time about warranty claims. They always have a loaner waiting for me. Would by from them again.
New car purchase
by Mok from Orland Park
July 20, 2018
This vehicle has very comfortable seating, including third row. It has a nice sleek design and comes with several great technology options. The cars reputation for performance and reliability is excellent.
The rating I gave was very good because this experience was an exceptional one and the first time with a luxury vechicle and top rated dealership. I was recommended to the Pepe Infinity dealership my a family member who does business there and I will refer others to that dealership as well in the future.
Smooth driving SUV
by vaz from PORTER RANCH
December 11, 2018
This drives more like a car than a SUV. Love the inside. and outside. The car cameras are great but can be confusing when multiple views are on. Otherwise the car has been wonderful so far.
From the moment I drove in the dealership I received friendly and professional service. Alex, my service technician, knew me by name and welcomed me. Alex walked through the service with me and helped to make it a great experience. Pepe Infiniti Service delivers a 5 Star experience.
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
We had the Best buying experience with Mark Ferguson..he is an awesome sale person..who take our demand very seriously and tried to meet all our need..he is extremely patience and a man that keep his words. We had purchased a preowned certify 2019 Qx50 with only 7000 miles include all the bells and whistles for $44k. We live an hour and half from the dealer therefore we won???t need their free oil change and we had addressed that to Mark to see if he can do any better on the price..and he as a man of his words, talked to the manager and marked the price down $500 less and I still have the same warranty with free oil change for a year..my fiance complained abt a rough half xxx paint job on the base of the bumper..he said he will take care of it..and he did..smooth as a baby xxx..Chris Frey the Finance manager also an awesome person too. Thanks Pepe INFINITI for the Best service We weren???t too fond of the woman that sit in the front desk, she wasn???t too happy to be Greeting the customers..otherwise an absolutely 4.5 stars Su & Jenny
by BPayne from Trussville, AL
November 24, 2018
The QX60 is an excellent family car. It is comfortable and roomy, while remaining high end and luxurious at the same time. The third row has more room than most.
Despite a pretty xxxxty experience with their parts department, my service advisor continues to save the day. Alex is very professional and is extremely helpful/communicative about my service visits each and every time.
Has all the latest gagets.
by Superdad144 from Broadalbin,NY
September 29, 2018
Very user friendly ,This car also has lane assist back up camera side view camera it is the limited addition so does have the padded doors the videos for the grandchildren the only thing does not have as a towbar onto it.
Working with Steve Goldberg was excellent. He was extremely communicative throughout the entire experience and very kind to my family on the day of our signing. No question was left unanswered and made sure we were well taken care of every step of the way. Very clean and quality dealership!
Worth the wait!
by CParker from Manassas Va
January 14, 2019
I saw this vehicle at a car show and could not wait until it became available to purchase. Absolutely enjoy that it is a crossover with luxury features and although it is 4 cylinder it is powerful and is a very solid car. Very pleased and happy I waited.
Diana was my sales associate, she was extremely knowledgeable about the vehicle I was intrested in(qx60). Once we sat in her office I felt no pressure or pushy sales tactics. I believe she got me the best deal possible on the vehicle. Once the purchase was complete she gave me a comprehensive overview of the vehicle. Additionally she hooked up my phone to the bluetooth,and scheduele my first service for the car. I highly recommend using Diana for your next purchase.
One of the best cars I’ve ever owned.
by Ellis from Atlanta, GA
December 8, 2018
This is a great car. I’ve owned an Infinity and they are very reliable cars! It’s great for commuting. I always get compliments on it design.
It’s like driving a 60k bmw but only paid 40k, best value car I have ever had. The aggressive looking is awesome, plus the seat is very comfortable. The only down side is gas mileage of the car is always around 20mgh, not 23 as they stated.
This is my favorite vehicle. Just the right size to drive my kids and their friends around. My QX60 is very comfortable and we love the sound system.
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