Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Imperial Motors representation of my Jaguar was spot on. They arranged transportation to my home in Vermont . Car around clean and in perfect condition. I am most satisfied with my purchase. Connie, was professional, thorough, and a delight to deal with. Highly recommended.
Purchased a used Jaguar XJ and was treaded by the staff well. Sales person Connie was knowledgeable and helped us through the whole process. They were willing to deal a little on the list price and trade in value. They made sure the body was in excellent shape before I left with the car. I did encounter a glitch soon after my hour long drive home and took it to my local Jaguar dealer for the fix. When I notified Imperial Motors of the problem and fix they supplied an explanation of what went wrong and agreed to compensation for my troubles.
Now that the entire process is complete I must say that they did a great job and were very attentive to my needs. I would recommend them!
I have bought many,many cars in my life. Imperial Motors blows away any experience I have ever had. They fulfilled all promises intimates via phone and email. The car I bought was by far the best prepared of the many I looked at prior to finding my new Jaguar. I wish this would have been my first stop! This is the only place to buy your Jaguar. I am a customer for life.
The best thing about Imperial Jaguar is their staff. Its like dealing with good friends. They do what they say, when they say it will be done. They're friendly and small so they get to know you by name. They'll work with you on your concerns or accomodate your schedule. Its the only place I'd take my Jag for service! Great people to do business with !
This dealer is like no other. Personable, friendly and knowledgeable staff who is not pushy like most dealers can be. They actually make buying a car fun and enjoyable. From my sales person (I dealt with Connie) to the other staff members I had contact with, I really enjoyed my car buying experience. I would highly recommend Connie and Imperial Motors Jaguar.
The professionalism displayed by not only my salesperson (Connie Terrell) but the entire staff at Imperial Motors made for a very PLEASANT buying experience. I would recommend this dealership and especially Connie, to anyone looking to purchase and new or used Jaguar. Cannot say enough "good" about the experience.
A hard worker who strives for perfection ? let me introduce you to David Kaminski. I just purchased a brand new 2018 Jaguar E-Pace, All I can say is awesome experience, the best car buying experience ever. David was fun, welcoming, knowledgeable, and most importantly honest. David provided informative answers to any questions I had and ensured that everything I needed was taken care of. The buying process went quite smoothly with no complaints. Excellent service till the end, highly recommended for future buyers of awesome cars at Jaguar Land Rover Hoffman Estates
My experience with Land Rover at Hinsdale was exceptional. I appreciate the professionalism of the team specifically Brendan Heston who walked me through the sale. Was very impressed and would buy another vehicle there.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Update after writing this review the manager contacted me that night . He wanted to hear the full story and after hearing it he honored the original terms. They did try to tack on another charge once i was there but after a little arguing it was removed. They reimbursed me for my uber and even got me a lower interest rate on my financing than what I had previously had coming into the deal. Andrew was very knowledgeable and it was refreshing to hear someone know their stuff instead of just faking it or giving generic info . Dora with the aftermarket was amazing and very helpful . She truly wants to make sure you are taken care of !
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