Used 2020 Jeep Cherokee for Sale in Irving, TX

I brought my new (used) 2016 Jeep Patriot here because I heard a weird pitched squeak sound from my rear brakes, not to mention I got a flat tire the night before. I was highly concerned that the tire would have to be replaced and the brakes had a much more serious underlying issue. I was also concerned because I bought my car from Drivers Select and was worried they wouldn't cover any of my service done at this dealership - even though I'm still covered by their 30 day/1k new car warranty. Needless to say, my experience was surprisingly pleasant! Ray Christian was my service technician and he called me right away and explained what the issues were (in a simple way that I actually understood what he was saying) and told me all of the options I had to choose from. He said he would be able to patch the tire without having to buy a new one and all the brakes needed was a cleaning and re-balance. He gave me a quote on the highest end and was honest that it wouldn't be anything higher than that. I decided to keep my car at Metroplex with Ray for the service repair and the next morning Ray called me to tell me my car was ready. The original quote he gave me for the repair was, to my happiness, much higher than I ended up paying. He did EVERYTHING he could do to provide me with the best customer service and did so in a honest and genuine way. I am very happy with my experience at this dealership and will be returning there for all of my future service and maintenance needs. Five Stars to Ray and his customer service!

I am just a happy camper,I think the Chrysler dealership for a easy car shopping experience .Mr.Brooks was very helpful and he also was able to help me get financed at a great rate 🤝🙌🏾🙌🏾🙏🏾Thank you so much I really appreciate 👏🏽🤝🤗🤗🤗Also i love the Finance manager as well.Thanks for your help too, all of you are awesome

My fiance and I went to Huffines Chrysler Jeep Dodge Ram in Lewisville on the off chance of finding a trade in for my current vehicle. We were looking for a truck that we could grow with as we are planning to start a family after the wedding. We had the pleasure of first meeting J.T. who was very patient and polite from the very beginning. We were recommended to David Webb but J.T. was so wonderful and sympathetic to a couple facing a wedding in the coming months that we couldn't resist the charm and stuck with him. J.T. walked us through options and was very detail oriented. He was super helpful in keeping to my requests such as price range and must haves. He stayed in touch with me until I came back a few days later and I pointed out a truck I saw on their website that had just been put up that week. J.T. did his research and was able to show us that day. With the help of Vincenzo and J.T. we were able to come up with a GREAT DEAL for my trade in and finance the truck at an unbeatable rate. Vincenzo and his colleague Bill made us feel like we were receiving the family discount treatment. Bill also got me a hitch for my truck as a bonus so I can move the materials to build our dance floor for the wedding. The patience and understanding of our position made it possible for me to drive out with a beautiful four door 2013 certified pre-owned Dodge Ram 1500. Vincenzo even made it a point when he test drove with us over to the finance dept to personally speak with Ruben. Vincenzo was clear to make sure we were taken care of. Ruben was polite and clear about what to expect and what options we had. He was funny and helped take the anxiety from signing a 72 month contract. The team here is incredible and I have never experienced such wonderful customer service! I would recommend them to everyone.

Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

My wife and I took our cars into Vandergriff Chevrolet for scheduled maintenance. On arrival we where greeted by Scott with a smile, a handshake, and a "How have you guys been?" Quickly Brandon came out with a smile and a "Good to see you today. What can I do today?" He had our information and the cars were swept away for service. We were escorted to the waiting area where we met by the courtesy drivers with a smile and very friendly conversation on how we were doing. We settled down with fresh coffee and a package of mini-donuts and the morning paper. Service was fast and we were greeted with what had been done, etc. and the costs. We were out and on the way home in about an hour. I also looked at the 2017 Corvettes - good looking machines, but I'll keep my 2016 modified Z51.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

So my husband and I started the whole car buying experience the last week of October. We started at Classic Dodge of Denton. While there we were treated horribly by the sales manager Keith. It was just one thing after another and he lied about us and our approval. We than went the following weekend (first Saturday in November) to The Jeep Dealership in Rowlett Texas where we met with Chris and his Mother. By the end of the 12 hours of being there we were told we were approved for a 2014 Jeep Latitude. Perfect wasn???t what we wanted but that was okay it was new to us. And that???s were the worse two weeks of our car buying experience dragged on. We found out when we got the car home that Sunday that our temp tags were not legit for 45 days but rather 3 days. Than that Tuesday we found out that the paperwork we signed wasn???t approved and legit. It was a nightmare. It wasn???t until the following Saturday (Nov 11) when my husband and I called Huffines Jeep in Plano, Tx at 8:30pm. We were connected to Adam. He listened and was very understanding. He asked how fast could we drive to them they would be there and open no matter how long it took. At 9:03pm my husband and I walked in. Adam, The Sales Director and a Finance Gentleman were waiting for us. Within in 30 minutes we had renewed hope. Saw the car we would end up buying. That Monday Adam called said that by weeks end he was going to make us extremely happy. And honestly he kept his word. We literally by Thursday at 9am walked in got our new car which was washed, full of gas, and inspected. The Huffines Team lead by Adam is extraordinarily amazing and we are so thankful for them. The week before last Adam (Wednesday before Thanksgiving) called to make sure the car was still fitting our needs. On Monday (Dec 9th) we received a phone call letting us know our plates were in and we could pick them up. I pulled in today (Dec 12), sent a Text to Adam letting him know I was there and he responded quickly and seemed genuinely excited to hear from me. We are going to be buying a second car in the next few months and we are already planning to be working with Adam. Again, like the title said it Started out as the worse Car buying Experience and ended up the best! Great Job Huffines and Thank you for dealing with a high maintence very demanding customer like myself!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

First, I truly appreciated to these salesmen (Todd & Neil) & the great manager, Bruce who extremely nice to help us. There were excellent services that they provided to us (me & my wife). They listenned carefully from our concerns & provided all necessary information that we needed in a very quickly response. They didn't go around the burst for playing around with numbers here and there. They are straightforward, professional and helpful to facilitate us to make our good deals very easily. I couldn't believe that we showed up late night around 8:40p at the dealer store to trade in our old car & buy a new car for my wife. And luckily we met the very nice manager, Bruce, who greeted us at the front door who introduced us all the details from the new features to the current promotions about the new car, Toyota Avalon. And that was more than enough for us to grasp our deals quickly. It only took us less than 10 mins to get our deals of both trading & buying cars. Neil & Todd were the excellent salepersons who were good in technical support process. They followed up on me from emails, signed up on-line accounts & registrations as needed for the new owner. Also they took time to walk me through most of the safety features and the basic setup until I was ready to run on my own. They are my contacts now if any relatives or friends who need new cars I definitely will think of these people at this dealer on top of my list. Once again, it's great to meet the right people who made our day come true! And we truly appreciate it for the big help that the sale team in Toyota dealership in Richardson has provided to us! 5 stars plus! Thanks and Regards, Quoc Ps: I couldn't find Neil & Todd on the employee list to give him 5 stars on my grading as well.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

FOR THE FIRST PART , I WANT TO GIVE A MAJOR [ HATS - ON ] AWARD TO MR. BARRY PINLAC ! WHAT A NEAT GUY ! SURE MADE HIM DO ALOT OF WALKING AROUND , BUT THIS MAN KNOWS HIS CARS ! ! . TRADED IN A VERY CLEAN 2016 XC/90 MOMENTUM WITH A REALLY NICE AMBER INTERIOR. JUST COMPLETED A MAJOR , CUSTOMER PAID OUT OF POCKET SERVICE , TOO CORRECT SOMETHING SMALL THAT I DID NOT LIKE , CAUSED BY A LARGE NAME GRAPEVINE NEW CAR DEALER THAT PRIDES THEMSELVES AS BEEN DOING BUISNESS SINCE 1952. SURE DID NOT DRIVE AWAY FROM THERE VERY HAPPY , BUT [ CREST VOLVO ] FIXED THAT PROBLEM BY STEPPING UP TO THE PLATE , AND PLAYED FAIR TO SAY THE LEAST ! ............ABSOLUTELY NO " CURVE-xxxxx " THROWN AT ME HERE AT ALL ! ! . ABSOLUTE FINEST GROUP OF TEAM PLAYERS THAT I HAVE COME TO KNOW IN QUITE SOME TIME. IF YOUR TRADE IN HAS BEEN WELL CARED FOR AND HASN"T BEEN NEGLECTED , YOU WILL BE ABSOLUTELY AMAZED AT WHAT THESE KEEN DEDICATED PROFESSIONALS WILL HAVE IN STORE FOR YOU WHEN THEY TELL YOU THE " BOTTOM - LINE " YOUR CAR IS WORTH MORE @ CREST VOLVO , TODAY , TOMORROW , OR NEXT MONTH .