New and Used 2020 Jeep Cherokee for Sale in Pinckney, MI

I am a recent widow and have never purchased a car by myself before. My salesman, Andrew, was outstanding and went out of his way to help me through the buying process. I live a very long distance away (1.5 hours one way), and the dealership even sent two drivers to come to my home and pick up the two cars I was trading in. The only reason for 4 stars in the buying process category was because the gas tank was totally empty when I left. Other than that oversight, I am very happy with Pinckney Chrysler Dodge.

Was honestly just going to look at an SUV to see if I even liked Jeep and ended up walking out leasing one. Our sales rep was Andrew and between him and Jamie, I had the best experience ever! Looking forward to my next lease/purchase!

My service lady caught my previous problem and it was taken care of right away. I do recommend the service the overall experience done here.

I have been to all the Jeep dealers in the Washtenaw County area and Suburban impressed me the most. After much research, I knew what I wanted and how much I wanted to pay. Darius is very informed and helped me secure all of my wants and needs with friendly, no pressure service. He also arranged for the specific vehicle I wanted to be brought in from Columbus, OH so I didn???t have to settle for something else or wait 6 wks for a factory order. While other dealers hounded me with emails, texts and calls, Darius gave me a competitive price from the beginning as well as the time and space to solidify my decision without the annoying, high pressure tactics I experienced with other salesmen. I also received a very fair price for my trade-in vehicle which was washed while I was still making a decision. Thank you, Darius! I still haven???t stopped grinning 🤗. Cheers!!

Love my new vehicle! Called to ask for a certain car, color, options-had it within a few days. Fast, great service. Would highly recommend.. Thank you to a friendly Jud for making my experience at Dick Scott Motormall amazing😄

Bear with me here, because I want to give a thorough and honest review. I bought a 2013 Jeep Grand Cherokee at Dick Scott 2 years ago from mostly because they had the car I was looking for, but also because it was convenient that they were in Fowlerville where I lived. Though to be fair, I looked at dealerships all over SE Michigan for the better part of a year before making a purchase decision. The Sales experience was not bad and probably better than most but also nothing that made me go "Wow!" I can't remember my sales person's name and haven't heard from him since but that's typical, I think. When I purchased the car, I also purchased the extended warranty because I drive vehicles for a long time and I was concerned mostly about all of the electronics on the newer vehicles. I initially took the car to Dick Scott's service department for basic maintenance and a few minor issues that I was surprised were covered under the warranty I purchased like a rattling seat and stereo firmware upgrades. Each time took the car in, I left feeling impressed by the customer service and support. I always left feeling like I was the most important customer that day...sort of like I was flying first class. But the truth is, while I appreciate it, I really didn't think a ton about it until I recently moved and took my car to another Chrysler dealership only 3 miles from my new house. My car developed a noise that sounded a bit like a playing card in the spokes of a bicycle. The noise admittedly came and went so when I wasn't going to need it a few days, I dropped it off at the closest dealership. I am not writing a review about that dealership here, so I won't go into a lot of detail but I will say that while they had the vehicle for 4 days, they did not identify or fix the problem. The attitude and lack of desire or effort to address my concern stood in such stark contrast to what I had become accustomed to at Dick Scott was astounding. So much so that I drove an hour back to Dick Scott just to ask them for help. I spoke with Scott Combs, the service manager and explained the situation to him. It was like going home again. The welcoming attitude alone was enough to make me feel better, but over the next 2 days, I became blown away by how much effort Scott and his team (especially Nick Lennard) put into fixing the issue and making me feel appreciated and valued as a customer. It was so far over and beyond that this review does not even come close to describing my appreciation. The thing is, this experience made me realize how much different the service I had thought was normal before, was actually comparatively superb. It is definitely NOT convenient for me to continue take my car to a dealership an hour away, yet I will do so in the future. The value of their outstanding customer service makes any inconvenience absolutely worth it!

I had not purchased a new car for 10 years. I owned a Liberty and knew I could not get another one as they are not available anymore. I was lucky to work with Jim Dwyer as he was very patient and did not push me to buy a car I didn't want. I explained to him what kind of car I wanted and what packages/color I wanted. Jim worked very hard to find the car I wanted but could not find it. So he helped me order the car and it came to the dealership in about 3 weeks. Thank you for making my new purchase stress free!

2016 Jeep Cherokee is the 4th car we have purchased from Dick Scott. It is the 2nd time we worked with Nelson Cypher. Nelson was very knowledgable and patient. He demonstrated how to use the park assist functions. Nelson was very patient with my husband and I. There are 1 or 2 hiccups with the Cherokee but service is working with me to get them resolved. I can say with confedence in 2-2 1/2 years we'll be back at Dick Scott looking for our next car.

Made a call Friday evening stopped by Saturday confirmed the vehicle I was searching for was available and due to the honesty, efficiency and professionalism of Everyone I came into contact with at: Dick Scott Dodge Jeep Ram 684 Ann Arbor Rd Plymouth, MI 48170 I spent a total of approximately 30-45 minutes to complete all necessary paper work for a lease. The following Monday Morning the vehicle was detailed and had Big Red Bow on the hood when we arrived. It was evident that no time was wasted for anyone and they had gone beyond what I had expected to accommodate this sale. We will be returning again and again... Thank you Respectfully, G

I had leased vehicles for the past 10 years, from another dealership. I made a call to Dick Scott. Eric called me back quickly. He was able to get me out of my current lease and into a new car for less than my old payment. From Justin in financing to delivery, the entire process was amazing, Professional, fast, and fun! I???m already in negotiation with Eric for a second vehicle. Highly recommend them! David ( A very satisfied & happy new customer)

Maddison and her team at Dick Scott are truly professional in their field. Our 2016 Ram lease was coming due for turn-in at the end of this year. Dick Scott was where we originally leased the 2016 Ram and Maddison got the ball rolling by a simple email introducing herself and asking if she could be of assistance for the turn in process. Clearly, she did her homework by researching the equipment our '16 had and matched that and more in a new 2019 Ram that she invited us to see. A few days later, the decision was made and we left our 2016 there and drove home our new 2019 Long Horn.... The entire experience was respectful of our time, took only minutes to complete, with the focus on our new Ram and not on waiting on paperwork to be completed. The finance side of the lease was just as swift as Jason took us through that process in just minutes. This team at Dick Scott is all about the customer and that you can take to the bank!

I've been coming to Dick Scott for service since I first moved here in early 2012. My initial visit was due to their proximity and being open for some services on Saturday - since I have moved across to Macomb but still make the drive for everything to include oil changes and tire rotations. My most recent visit began with a vehicle breakdown linked to a recall (I added additional services that were coming due to save myself time). The level of customer service I received when this emergency repair occurred was legendary! I worked with Noel to ensure my vehicle could be worked on for the recall issue and then she and Sarah made sure I had a rental vehicle for the time period it would be in repairs. At that moment I urgently needed a large vehicle and they made sure that Enterprise (just down the street from them - awesome folks as well) provided me with a minivan that met my needs perfectly. Jason wrote up my ticket and gave me expert advice on a few other services that I could get done while the recall work was completed which saved me a lot of time and money as well. I will continue to come to Dick Scott in Plymouth for as long as I have my Dodge and will always recommend others do the same!

Brought my sprinter van to get the radiator replaced on 10/25/16. did not drive much since (3500 miles) and today I open the hood because of a noise and saw the front grill was broken and held by a zip tie and the clamp of the turbo hose was tight so hard that it ripped the hose. They were the last people to work on it and they never told me about it. Not happy at all and of course they won't do anything about it. This is what i thought. The service manager Shawn Leline contacted me by phone and with no question ask, he reimburse me for the turbo hose and bought a brand new grille for my van. He was very courteous and kept his words to the end. This turned out to be a great experience and proof that there is stiff few people who keep their words. Awesome job. Thank you

Even though I did not have an appointment, they took me right in. Since the dealership had changed hands since my last oil change, didn't know what to expect. They were respectful, and listened to my concerns. Thank you.

Great customer service. Friendly and efficient. Quality of repair was great.

I was very pleased with the service. They even returned my car on Saturday.

I had a GREAT EXPERIENCE as always! I am IN LOVE with my new Jeep Renegade! And the customer service is amazing! Scott Hebda is THE ABSOLUTE BEST! He really listens, he really cares and HE DELIVERS! One of the coolest things that I love about Scott is that he checks in with me and my family from time to time--just because. I recommend him and this dealership all the time! Thanks, Scott and LaFontaine! Signed, One Happy Customer! (aka Mrs. J. Lewis)

Great experience at Garden City. Needed to be a pre-owned Ram 1500 on Wednesday. I found the truck and was in and out of the dealership very quickly. So excited to get me purchase completed. My salesperson Domenic Tucci was professional and extremely helpful

Wow.. blown away with the experience I had at Suburban Chrysler / Dodge / Jeep / Ram in Garden City. The sales manager, John Long, made it extremely easy to fit a new 2019 Jeep Grand Cherokee into my budget. My sales person, Rich Putty, worked to make sure that my car was cleaned up and looking good. Jason Shook, the business manager, made it work around my busy work schedule... he had the paperwork AND new car delivered to me at my workplace. Never did I think I would be able to by a new car without ever stepping foot into the showroom! I HIGHLY recommend Suburban CDJR... Class act!