Quick and Painless!!
December 3, 2018
After reaching out to my local dealer, that I purchased my Ford Truck from, and being told that I would need to be "fit into a schedule" for the upcoming weeks to get a VERY simple recall repaired and an oil changed preformed.. I called Glenn Polk Ford and was directed to Dustin Burreson, although I unfortunately did not purchase from them, their was an immediately different since of customer care. Dustin informed me that he did have several appointments but gave me the option the leave the truck with him for the day, so that he could atleast diagnose my vehicle. Next thing I knew.. I received multiple update phone calls from him and then my recall parts were ordered, repaired, and oil change was performed within a two day window. I will defiantly be servicing my vehicle with Glenn Polk from now on, and they will 100% be receiving my business for my next vehicle purchase!! Dustin, thank you again for all your help- James Knight