The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!
Mike did a very good job in providing information to me, but not being pushy. He was accommodating and friendly, which is sometimes difficult to find while car shopping. The bottom line is that he made the process easy, and more importantly enjoyable - which is what purchasing a new car should be. Thanks, Mike.
We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
I worked with Logan on finding me a truck and he was amazing to work with. I ended up not buying from them only because they didn't have the truck I wanted. I would strongly recommend this dealership to anyone. They are honest, caring, easy to work with, and really seek the interest of the customer rather than the commission they will get from the vehicle. GREAT DEALERSHIP!
I bought my Charger R/T from Mike McIntosh at Goodwin's. Best car shopping experience I've had in my many years of haggling over prices. This was the first non-mom/sports car I've bought, and Mike made it so easy for me to understand how everything worked. I got a great deal, I love my car, and I say "hi" every time I see Mike around town. Definitely worth the drive if you're not in New Castle already.
My wife and I drove 4 1/2 hours(9 hour round trip) to buy a Ram Truck from these guys and I will definitely consider doing it again! They were straight up front with me on the deal regarding sale price and and a very fair trade in credit. Unlike most dealers who try to play shell games by hiding the profit in one side of the deal and throwing sales pitches at you, Roger was awesome in embracing me as an educated buyer instead of resenting me for knowing what the truck as well as my trade in was worth. Like I said, next time my wife and I are vehicle shopping, I won't hesitate to give Roger a call and make another 9 hour roadtrip because I know they will be upfront and honest about the deal instead of trying to manipulate me with sales pitches.
I do not own a Buick or GMC, I own a Jeep. Whole down in Indiana from Michigan my Jeep's head gasket needed to be replaced. The jeep only has 73,000 miles on it so Mike in the service department called and was an advocate for me by calling the local Dodge / Jeep dealer to see if they would fix this problem. Jeep / Dodge would not help at all even though the car had under the 100,000 mile warranty (but was over by 3 months). Matthews GMC fixed my car and gave me a GREAT price. Even though I live out of state, they went the extra mile. They know that a are dealer just doesn't sell cars, but is a continuos relationship with the customer long after the car is delivered. If I lived in Indiana and was looking for a car - Matthews Buick GMC would be my first stop.
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