I had to write a review even though I didn't buy from this dealership, because this salesperson was incredible. Ultimately I didn't quite find what I was looking for, but Amanda was patient with me and happy to answer any questions I had and addressed all of my concerns. The entire staff was certainly nice and cordial, but Amanda is truly one of the shining stars here.
Sturdy vehicle that's not boxy
by AnJMom from Fords, NJ
May 5, 2019
Nice sized SUV with lots of amenities. Solid interior to stow all my stuff. Comfortable for the adult family of four. A great upgrade from my 200K ride. Looking forward to beach season.
Adam was very kind & friendly. He was very attentive soon as we arrived @ repair shop. Best of all he got us in out very quickly for oil change, i liked that bcuz state im frm there are plenty signs around "10 mins oil & filter change with free multipoint inspection & topping if needed.
Familiar with Jeep Product
by Ken M from Fall River, Ma
April 27, 2019
Great second vehicle with style and comfort. Have owned many Jeeps, one of my last jeeps had over 250,000 miles and was still running well.
Went there to buy a 2012 F 150 truck.. the car I was going to trade would have had some money that would have to go over on the truck after the trade so they tried to get the payment where I needed to be but was just to much for my budget. But they did just what I told them to do was check to see if I could be at my budget payment. They didn't try to push it on me...like some dealership tried to do... so thank you for trying.. Katie, Scott, David and Tiffany. God Bless...
So impressed with my Jeep!
by sminor from Rose Hill, VA
May 14, 2019
I’m a nurse living in an area with unpredictable winter weather, so I prioritized getting an SUV. I loved the look of the Cherokee and the interior design! I bought a 4 cyl model and have been so impressed with the vehicle! Excellent gas mileage, averaging at 27 mpg. I am 4 years in now, and love it as much as the day I bought it! I have never had any problems with it and have already placed nearly 100,000 miles on it. Would recommend this vehicle to anyone!
The staff and experience were both amazing. Everyone was very willing to work with us and help us get into a vehicle that suited our needs both cost-wise and preference-wise. We were very satisfied with the vehicle we purchased, and were also highly satisfied with service we received while at Shenandoah Ford. It really felt like everyone we encountered in our visit made it their mission to get us into the vehicle we wanted for the best deal they could give us. It made the process painless (esp. with an 8 month old baby). I would recommend Shenandoah Ford to anyone who is looking for a vehicle over any other place with which I have ever dealt. A+++!
So far so good, only had it for two days barely.
by Star75 from Oklahoma City
May 16, 2019
Great car! It has a lot of space. I never imagined myself in an SUV. I have always been a sedan woman. I love it, it’s very comfortable, spacious and drives just like a brand new car!
My credit is very bad and I've been looking for a car and dealerships gave me no good option because of my credit. I found A2Z auto group online and I went to check if I can find something for me. The salesman was so helpful he gave me such a great deal, I financed a 2012 Ford Focus with my bad credit! The car is super clean and nice I couldn't be happier. I appreciate all the help, thank you, Zeke.
by Louisarob from MarysvilleMa,wa
April 21, 2019
We have the limited and we love all the features.gonna sell the cadillac!this jeep is very comfortable and nice to drive.Would buy another one,love it!
Sean made certain that everything, including a loaner, was ready for me at 0700 hrs. Very smooth operation. The maintenance team checked everything for the 100,000 mile check-up and "fixed the A/C" with just a shot of coolant!
Only has 200 miles so check with me in a few month
by Johnson J from Auburndale MA
May 8, 2019
The car is Brand new. Hard not to like. Ask me in a few months but so far I am very pleased with look and performance
In and out quickly even given it was an more serious repair that required the vechicle to be at the dealer overnight.
Absolutely love my jeep!
by Hal_pmb from Wilmington NC
May 8, 2019
Had no intention of buying a jeep Cherokee. However after first test drive I was hooked. I currently have two other jeeps. I also own a jeep wrangler and a Jeep patriot about the Cherokee is by far the most fun to drive.
My husband and I were very happy with our experience at Shenandoah Ford. Everyone was extremely helpful to assist us in getting our new 2017 Mustang. There was no pressure from the staff, and everyone bent over backwards to make us feel comfortable with our purchase. Our Salesman Kyle Phillips was wonderful. Thank you to all the staff at Shenandoah Ford for our new mustang!!
I love the interior and exterior design.
by JeepJayhawk from Santa Monica, Ca
May 2, 2019
The Jeep has everything I’ve always wanted in a car. The functions inside are easy to use and safe when driving. The exterior is very modern and the all black rims and body are perfect.
by Patricia L Mulkerrin from Bunker Hill West Virginia
December 3, 2018
5 (182 reviews)
Best Customer Service Ever. PhillipBaratt was the service advisor his number is # 2783. Jason Graham was the technician.
Mind you this is the 4 th time they have inspected my Miller Honda Odyssey, I have only used rhem for the free state inspections but when Inam in the waiting room I hear them talking to their other clients like the family next to me this time. A nail was found in one of the tires. They informed the wife that it was taken care of no charge. This is typical. I always purchase the lifetime rotation from a competitor and have them do the oil changes but I am going to be taking my vehicle to Miller Chrysler-Jeep-Dodge-Ram in Martinsburg WV.
Most Car Dependable Jeep
by Jeep Cherokee from Georgetown,Sc
April 27, 2019
This Jeep Meet My Needs,My Son Loves it,I Love My Jeep It Rides So Smooth .I'm Finally At Peace Cause I finally Got What Always Wanted!!!
These guys are awesome! My husband had a previous experience with them where they were super professional and going the extra mile to help him. Today I
needed an inspection as fast as possible. My husband couldn't think of a better place to go than there. I explained to them my predicament. They took care of my car and was in and out in a heartbeat, which was amazing since I had to go back to the DMV before a specific time.Thanks for your awesome customer service. You guys rock!
by Gearhead from Boston, MA
April 25, 2019
My Jeep was a real looker. Black on black. Very comfortable. Needed more options, especially a 6 instead of a 4. The 4 strained too much, and mileage was not good, as well as a buzz from the engine. I didn't keep the Jeep very long.
My experience with Miller Dodge in Martinsburg, WV
by Doug Cable from Gore, Va
November 5, 2018
5 (182 reviews)
I purchased a new 2015 Dodge Dart from Safford Dodge in Winchester, Va last December. I had the car back to them several times for the same repairs and to repair damages/scratches on my new vehicle from new and while in there possession. They did not repair my car like they said they would, it is a new car and all I wanted was it to be new. I had to go through Chrysler to help me find another dealer that would at least replace my rattling and uneven dash for the third time and several other issues that Safford should have taken car of. I was put in touch with Miller Dodge and was taken care of in one day. That is service. I have a very busy schedule like everyone else and cannot keep fighting with a dealership for months to fix pre-existing warranty work and damages that they incurred on my vehicle. I have never been treated so horribly by anyone like I was at Safford.
Thank God and Chrysler for Miller Dodge. Dana and her team in service have been a true blessing and I as well as my friends and family will be making future purchases and service at Miller Dodge.
They treat you like family.
A great vehicle for our family of 4!
by New Jeep Owner from Danville, IL
April 22, 2019
I love the interior and exterior of my Jeep! The size is perfect for what I need. Plenty of space for my 2 children and groceries or camping gear in the back. I just wish it was better on gas.
I was shopping for a Jeep Wrangler, they were one of about 30 dealers in the eastern US that had what I was looking for.(I am in Louisiana) I contacted the dealer and ended up speaking with the sales manager Maynard. He was very friendly and willing to negotiate(many dealer won't on a Wrangler). He went out of his was to make this an easy deal since my wife and I were flying in from Louisiana. He sent a driver to the airport to pick us up and had the Jeep ready to go when we arrived. When we got in to the business office Pete was very friendly and helpful, like the uncle everyone loves. I can not brag about this dealership enough!!!!
They deserve a 10 out of 5 stars
Car with a classy look and feel
by Lizadoliddle from Hedgesville, WV
April 22, 2019
Car gets great gas milage and turns heads with the style and look. Has some great and different features than I have not had in the past. Since it was used and had some miles on it, all the new car bugs should be gone. From what I have read this Jeep Cherokee had some real issues. Glad that they are not mine or at least none as of yet.
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