Used 2019 Jeep Compass for sale in Silver Spring, MD

Joy was very helpful and professional. She tried to get me in a car with my various request. Very helpful. She has great customer service and personality. Brandon the finance manager was also helpful. Will be back

I just bought the jeep compass . so far its rides very nice, and has plenty of leg room. good on gas. love that the seats warm on cold mornings,

I have been bringing my car to the dealership for 7 years and always get great service. This time was the same great service for routine service.

This is the best in its segment i highly recommend it its smooth ride good suspension and good 4*4 but the transmission could be refined better.

Very respectful and considerate. Happy with the overall experience. Jessy was new but handled my case very well. I would go to him again for purchasing.

Service was fast and efficient and I felt like family not just another customer. My salesman Mervis Knight was friendly, knowledgeable, and answered all of my questions. This is where I will do business from now on, and I will be sending all my family and friends. He really took the time to find out what I wanted and needed in a vehicle and found me exactly what I wanted. Thr jeep is everything I wanted and more. I Absolutely love my new car.

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I truly love driving this vehicle. It handle really well especially on snow/ice covered roads. Which was the primary reason I bought it in the first place. For a small SUV, it's very roomy and has lots of storage space.

I have been going to this dealership for many years now and Victor Sorto is a model of customer service excellence. The dealership has retained him on staff which also speaks highly of the organization and how it treats its employees. I highly recommend both, Victor and the dealership.

So far, I like the looks and ride of this car. Only time will tell about the reliability and the dependability factors. At this point, all looks and feels good.

I have been to the dealership four times for regular maintenance and has great experience all four times. The staff was attentive, quick and responded fairly to all the questions I had. Will recommend the dealership to friends and family.

Matt at service department was great - very responsive - helped me get the right service for my truck quickly and expertly. Also was able to get a loaner vehicle which made the process much easier for me.

They were very fast and easy to work with. Car-buying during the Great Chip Shortage is very stressful, but they made it as painless as you could reasonably expect. This is a five-star review that the dealership may not actually love, but I want to be transparent about my experience. They charged a fair bit above MSRP, but they didn't hide it or try to pretend they were giving me a bunch of great accessories or whatever. The price was what it was, and they honored it without tacking anything new on. In two weeks, they got me into a vehicle that is out of stock and waitlisted everywhere else in the DMV. I still feel like I got a good deal, since the same model/trim is selling *used* elsewhere for more than I paid for it brand new. People say they will remember the dealers that "price-gouged" them now once the market turns around. Well, I will remember Koons for striking the right balance: they charged a fair price for the current market while ensuring sure they could meet the needs of people that are in immediate need of a vehicle. I'd also add that I basically had nothing to offer them - I had outside financing and nothing to trade-in. It's a dealer's market, and they could've easily told me they had nothing for months, and sold the car at the same price to someone financing through them or trading in. I hear horror stories of people getting this sort of treatment, but Koons will not treat you like a second-class customer. If you are in a similar position, I highly recommend Koons. If you insist on paying MSRP and have months to wait (or a ton of flexibility about what kind of vehicle you get), there are dealers charging MSRP that you can go to. I'd still recommend checking out Koons to see what they can do for you- always worth a shot!

Garry is always a pleasure to work with. Customer service is top notch! Garry is extremely knowledgeable and friendly! We get all of our vehicles serviced with Garry!

With covid and with a 7 month old, we really didn’t want to spend hours and hours at the dealer. We worked most of the deal out over the phone and had minimal to do when we arrived to test the vehicle and sign paperwork. I read a lot of reviews mentioning Fred and I full heartedly stand behind everyone who has said he was amazing to work with. He helped make this a seamless and enjoyable process. So far we are thrilled with our purchase. We look forward to returning when time for our next purchase.

I visited Fitzgerald Subaru in March of 2021 to test drive their offerings. I was treated very well by my sales reps Michael Dejesus and Shania Leguen. They both did an awesome job. AS a first time car buyer I had some anxiety based on how I have heard most dealerships operate, but this was painless. I chose a new Subaru Forester and am very happy with my purchase. The purchasing went very smooth due to the professionalism of Eric Abramson. Overall a fantastic experience, and I highly recommend this dealership for anyone looking to make explore a new or used vehicle.

My service was fantastic, and all of my concerns were addressed. I will continue to use the dealership for my repairs.

The salesman Gabriel was extremely helpful and knowledgeable. No BS. It was efficient and thorough. As advertised, no-haggle no hassle and everything was fair and aboveboard with pricing and everything! I had done my research pretty thoroughly before I came in and everything went as smooth as it should be

Professional and knowledgeable this was the easiest experience I’ve had buying a car. The staff treated me like family and that’s what other places dont do

Liked the fair analysis and update provided by Service manager. The technician worked on my car at his earliest so this time I was done quicker.

Alanna Baylor has the best customer service I have ever displayed to me and I am 60 years old . She takes her time with explaining everything to you and keeps you updated and most of all I trust her! When she suggests something I need I would not hesitate to do it and I’ve been told I am frugal . If Ms Alanna would transfer to another dealership I would transfer my patronage wherever she goes . I spoke to the general manager and he was not surprised ( many customers have praised her professionalism) I wish I could give her 10 stars instead of five . She needs to train all new service advisors and even be in commercial for Honda !!!!!

Two days ago, I saw a 2014 Forester on Dulles Motorcars Jeep Dodge Chrysler Ram website and I contacted them. Only few minutes later, I received an answer from Cody Adams. He was extremely professional and respectful and did not mind answering all of my many questions. I liked what I heard from Cody and decided to go see the car. In less than one hour, I drove out with the car and had everything done! This dealership in NOT your typical dealership where the salesman goes to get the "manager" to pressure the customer! As a matter of fact, the manager came out and talked with me less than 5 minutes and left and allowed me to make my own decision without any pressure.