Used Jeep Compass for Sale in Silver Spring, MD

Crooked DEALER !!! STAY AWAY !!! GO SOMEPLACE ELSE !!! "The Epitome of a BAD USED CAR LOT" I purchased a 2017 Chevrolet Corvette on March 17, 2018. During the vehicle walk around, I noticed several imperfections that I pointed out to them. They (Rozell Thorne) said that they would take care of these and not to worry. All LIES!! After I got the car home, while on my knees polishing the tail pipes, I noticed that the bumper had more damage than you could see from a normal walk-around. The car had been rear ended. You could see the license plate imprints from the impact. I called Rozell to schedule an appointment to bring the car in and he did not return my calls. He finally answered the phone eight days later. Mind you, their return policy is a seven day return no questions asked. Hence, he answered my call on the following Monday. I took the car back and left it for repair. When they called me to come pick up my car the rear bumper was still not repaired. They said that they were not going to repair the bumper because it cost too much money and that they were not going to put any more money in the repair. I ask the sale manager Guy Lewis if there was someone else to talk to. He again said to talk to Rozell Thorne. I went online and found Cindy Grants number in another BBB review and I called her. She pretended to be able to resolve my issue but failed. I also talked to Cornell Cancy, a supposedly higher manage who would resolve the repair and he neglected to take my calls or return calls too. When I did reach him, he gave me another manger named Ali Uddin. But, Cornell gave me the wrong number. I called Cindy back and she gave me Ali's correct number. When I talked to Ali Uddin, he would not fix my car and stated that Easterns do not fix or repair cosmetic issues. Ironically, I took my car to Ourisman's Chevrolet for a repair estimate. After they inspected the car, the entire bumper had to be replaced. The repair cost me $2785. I would never recommend, refer or suggest that anyone in the market for a vehicle, shop at any of the Easterns Automotive Group locations. The management is real nice when they are taking your money, but totally unprofessional when you have an issue. I believe Easterns knew the car had been rear ended. They also knew how much it would cost to repair the car. They claim to sell the best used cars, that is very untrue. Easterns really owe me $2785 for the repair. Plus losses. Great experience! No hassles! Straight and to the point business action! Friendly and nice staff. They were really great with answering all of my questions and made me a great deal!

I've had 3 previous older vehicles that were quiet but now I have a brand new 2018 Jeep Compass that sounds like it's 20 years old and constantly has a sweet smell. Jeep service guys can't find anything wrong with it but something has to be wrong for it to make all this unnecessary noise.

I was 700 miles away from my home when the service engine light went on. Luckily I was near a dealer. Bottom line - there was water in a cylinder, which was a factory defect. I was without my vehicle for 6 weeks because a new engine needed to be ordered. I bought the car brand new and only had it for 3 months, by the way. The warranty covered everything. When I got it back, the stop start feature wasn't working. I have been waiting for SEVEN months for the battery for that to be available!!!

So fare we like the choice we made on the purchase of our 2018 Jeep Compass and the fetchers that it has we are enjoying.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

My Daughter drives it daily. Great vehicle, but we live in Vermont long winters. I am not happy that Jeep put an all season tire in the North East. Which in turn cost us another $800.00 dollars for Snow tires. My Bought a 2018 Renegade, loves it to. Slid on all seasons in 4 wheel drive = FENDER BENDER. Come on Jeep on off road tires in the future. We shouldn't have keep buying tires for the seasonal changes. Thanks P.S. I drive a Dodge Ram 1500 hundred, and I love it. switched from a chevy for ten years. Great job on the Pick-up.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

This car has a great radio, heated seats, comfortable seating. Cup holders in the back seat. Plenty of space my kids and I. 4wd all the time. And buttons on both sides of the steering wheel.

Nothing but great things to say about my experience buying from this dealership. Michael Davis and Julius Green helped me and were both very helpful, professional and honest. I highly recommend working with either of them. They sold me a GREAT vehicle at a GREAT price and were very up front about the price. Highly recommended dealership. My advice to Passport Toyota: Keep being up front about price and emailing out a price quote so potential customers have an actual price on paper to look at. Seeing that price quote on paper and the discount that you were offering me without any haggling (and before I even visited your dealership) is what brought me to you after visiting another dealer. I used your quote to gauge how up front other dealers were and how willing they were to be honest about giving me a good price. The other dealership that I visited was not up front with me on the price and tried to use pushy sales techniques, so I didn't buy from them. They wouldn't even talk price with me until they thought I was in love with a car they had on their lot. I am so glad I went to Passport Toyota, and that initial emailed quote is what got me in the door. Once I was at the dealership, how Michael Davis and Julius Green treated my wife and I is what kept us there. It has been three weeks since I bought my vehicle from them and my wife and I are still extremely happy that we bought the vehicle we bought from Passport Toyota and no other dealers. They are a highly recommended dealer!

I downsized from a full size Ram pickup truck due to health issues. This is a perfect fit for me, as I am but 5 ft tall. I love the 4 wheel drive option, since I'm a born and raised southerner and need it for those snowy Ohio days. It's a true joy to feel comfortable, yet safe, and this vehicle delivers. I love the panoramic sun roof!!!!!!

Came in to look at a used Landrover LR3. Left with a Landrover LR3. Should I need another vehicle in the future this is definitely one of the first places I'll be going.

I’ve only driven my newly used Jeep Compass for a day now but I love it. Smooth ride, clean interior and I love the exterior look.

Just bought my second car for my wife. Bobby is the goto guy he already had all my information and worked out the deal even before we got there . Showed me carfax and inspection report before our purchase. Couldn't be happier with the car, will be back for a car when my kids goto college .

I have always liked a the brand Jeep and for it to be able to be my first car is amazing. I am in love with it

Gary was terrific! I was early for a scheduled service appt and Gary said “No problem, leave the car now and I’ll text you when it’s ready”. Great service!

good looking car, easy to drive, good for our son who's just starting to drive - very happy so far! We'll keep you posted. Great purchase

Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.

Lots of room front and back seats. Even with my granddaughters car seats. Lots of room in the back for hauling stuff. Very smooth ride. It even has 4 years left on the warranty.

The entire experience with this dealership from start to finish was pleasant, efficient, and fair. Although we worked most closely with Sajjad, the entire staff was friendly and welcoming. Sajjad (as well as 2 other staff members) went above and beyond to stay late and complete the purchase. Having done our research, with several other dealerships over the past month or so, we know we received a great price upfront that didn't require haggling. The 30 day warranty was an unexpected bonus and not something we had seen for most used cars. The dealership itself is clean and aesthetically pleasing, with most cars available to view indoors. Would highly recommend purchasing a car with Sajjad and his team at this location.

The Jeep Compass 2018 is hands down the best car I could imagine owning. It is tough, stylish, affordable and high tech. It makes the driving experience much more enjoyable. I wake up every morning excited to able to drive my Jeep.

First time car buyer. I was treated like an old friend. The salesgirl was friendly and helpful, explained the process and showed me every feature on my Chrysler 200. Will be a customer for life.

This car is absolutely amazing. It’s great in the snow and very reliable. Go to see Jared at Arlington Heights CDJR! He’s so great! He helped me find exactly what I was looking for! He’s young but extremely knowledgeable.

Friendly staff. They make you feel welcomed and even served me coffee while I waited to hear from the banks if I was approved for the vehicle I wanted. They explained everything including warranty, the features of my vehicle. After I signed for the vehicle and made it mine, my sales person even helped me program my phone to the bluetooth, set my radio stations, and program the vehicle to the way I like it. I would highly recommend them to anyone I know looking for a vehicle.

I absolutely love everything about this car! It is so comfortable and reliable. The buying process was so easy and fast. I appreciate that they valued my time.

Excellent Customer Service! Friendly staff, everyone speaks and tries to help ! Thorough explanation about the cars features! Will be back when I need another car!

So far, so good. The Compass is loaded with extras that you don’t find on other vehicles and the styling is great . Need I say more?

Comfortable ride. Apple car play and android play are a Godsend. Great headroom and leg roomfor people over 6 feet tall. Powerful 4 cylinder engine feels more like a v6.

This vehicle has everything I wanted, not the color I wanted because it sold, but can't complain! Dylan Hocking reached out to me and told me the that one had sold, and got me into one that was the exact same, but just a different color! So far, I am loving it.

I recently purchased a Ram 1500. My sales representative was respectful, friendly and knowledgeable. I was able to get a deal, without the heavy sales pressure and got a good vibe from the entire staff. I felt very comfortable in this Dealership. I would have no problem going back to Waldorf Dodge in the future. Based on my experience, I recommend the Waldorf Dealership to all Dodge/RAM customers.

Purchased a 2018 Compass Limited with 12,000 miles; it has every feature (minus a sunroof which is not something I wanted) that I could have asked for. Navigation, Heated Seats & Steering Wheel, Rain-Sensing Wipers, etc. It looks nice, drives nice and checks every box I needed it to. The only drawback is the "get-up & go" is lacking a bit, but I think that's only because I'm used to driving performance vehicles like BMW & Lexus prior to this purchase. I would definitely recommend it if you're looking for a smaller SUV and would happily make the purchase a 2nd time.