Used Jeep for sale in Silver Spring, MD

Excellent customer service and knowledgeable staff.

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

My car purchase experience last week at Academy Ford in Laurel MD was a pleasure. My sales associate, Ainoa Garcia, was cordial, professional and very knowledgeable with all the features on the 2019 Ford Explorer. She was a pleasure to work with. Her sales manager, Russell Hawthorne, also worked with me to make sure all my questions and concerns were completely addressed. I also stopped in the Service Dept. and spoke with service consultant Derek Watson with a few questions I had about issues with my old 2006 Explorer. It was great to get his input and future maintenance advice. He will be my go-to service advisor in the future. This was my first purchase from Academy Ford but it won’t be my last.

Hands down the best Jeep ever.. would take it over the Santa Fe any day of the week.. there’s no comparison.. performance is excellent.. have 70,000 miles on a 2018 and a 2019.. ac went out on one but warranty covered it🙂🙂

Nicky just helped us purchase our 6th Acadia at KingBuick. Always friendly and helpful service.

I absolutely love my jeep it’s comfortable reliable and completely rugged I never feel like I’m going to get stranded stuck or be taken down by anything you feel completely safe high up and well compact in this vehicle definitely worth the money I will never change my vehicle make!!! Jeep owner for GOOD!!!

I have been bringing my car to the dealership for 7 years and always get great service. This time was the same great service for routine service.

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

Zion,Shameka and Sean was very helpful in making this deal its was a good experience working with these guys and I plan on working with dealership again . Great job you guys and thank you.

I already owned this vehicle when I took it in for service. But. I love the vehicle. I haven't had any major problems with my Jeep Summit

Champ (Robert) found me a beautiful Benz with a beautiful monthly payment in a matter of minutes. Highly recommend and will be back to this dealership when it’s time for my next set of wheels!

This vehicle met all of my needs. Excellent handling in the snow with the Snow setting. It’s a great car to drive in the summer as well. Dual sunroof and cooled seats.

I have been going to this dealership for many years now and Victor Sorto is a model of customer service excellence. The dealership has retained him on staff which also speaks highly of the organization and how it treats its employees. I highly recommend both, Victor and the dealership.

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

it was a great chance to see new cars and to finally be able to make a great choice of vehicle with good service from the employees working there

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

Koons has excellent service @ the best prices compared to local vendors(dealerships). Kacey B. is our awesome service advisor & always goes the extra mile for our family’s vehicles! Thank you entire Service Staff!

have a 2019 high altitude , love this vehicle so comfortable and smooth love it, first vehicle i have loved driving. love the design and the smooth ride

Exceeded expectations in every way. Thank you Fitzgerald Toyota for helping me secure a new GR86 at MSRP. The ONLY dealership in the area selling these vehicles without a markup. If you’re in the market, contact Chris Ogene at this location. He will take excellent care of you.

So far love it! Comfy and stylish. Much improved over the earlier years. Sound system excellent! Love the one touch roof open. Smooth quiet ride.

The workers here truly value their customers. Many other dealerships can simply say they want the best for their customers without upholding that claim to its fullest. Here, they care about your time. They make sure all of the paperwork is sufficient and thoroughly go over the pricing with you. I was also notified as soon as the car arrived. They even wash your car, fill it up with gas, and give you a rundown of the controls to make sure you’re not left in the dark! Shoutout to Jay for his excellent service!

This vehicle met all our needs. Been 20 yrs since we bought a car. Lots to learn. Plan to dinghy tow behind RV. Easy for spouse to get in & out due to knee problems.

Leon King was the service advisor who helped me, he was cordial and very helpful, I had my car for detailing service and I’m very pleased, I will continue going to this location for service, thanks a lot

I love the car. It took me a long time to find one with the sky one-touch top. I should of been happy to finally have the car I’ve wanted but the experience the dealership ruined it for me.

When you visit Sheehy Ford of Springfield, make sure to ask for Maxx Manu. Purchased a ‘21 F-150 and enjoyed the best car buying experience thanks to Maxx!

Vehicle is beautiful, but has cracks on the rims and heated seat features do not work or the spotlights Oil change was not done, this is why I wanted to go through a dealer than a private party, for maintenance

Alanna Baylor has the best customer service I have ever displayed to me and I am 60 years old . She takes her time with explaining everything to you and keeps you updated and most of all I trust her! When she suggests something I need I would not hesitate to do it and I’ve been told I am frugal . If Ms Alanna would transfer to another dealership I would transfer my patronage wherever she goes . I spoke to the general manager and he was not surprised ( many customers have praised her professionalism) I wish I could give her 10 stars instead of five . She needs to train all new service advisors and even be in commercial for Honda !!!!!

I went from an 04 Ford Escape to a 2018 Grand Cherokee and it feels like a spaceship! It's unbelievably comfortable, quiet, and efficient. Most reliable vehicle I've ever owned and worth the money.

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

Comfort and attention to detail is outstanding. Fuel mileage is fair and the only minor issue was the steering wheel was about 4 degrees from center.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Pros: Looks nice, super comfortable, great sound system, cruises really well. Cons: Console & door pocket design might be the worst I've ever seen. I've got a comma shaped pocket in the console that doesn't hold anything with stability and a slit pocket ahead of that which is great to lose stuff down and have to go fishing for. Also, you have to be part contortionist to use the door pockets. There's hard plastic that means you can't just reach down to grab something out of it. You have to bend your arm in an unnatural direction to reach things. Good SUV...I'd buy again, but the interior design is trash.

Rich set up the service initially and then Dean took it over from there. Dean was great and easy to deal with. Straight forward and did everything to make sure I was pleased.We use all Ford trucks for my company and deal with FORD service all the time, but Dean and Waldorf Ford are better than any I have ever dealt with.

This is how buying a vehicle should be. Brian was incredible to work with. He listened to what I needed and where I needed to be and he delivered. This was the first time that I actually enjoyed buying a vehicle. Usually they keep you in the dealership so long that you buy anything just to be able to leave. Other dealerships should take lessons from these guys. Brandon, the finance Guru was also incredible. He didn’t try to sell me something that I wasn’t interested in. Thank you guys for making my buying a vehicle experience one to remember.

This car was the best vehicle I have ever owned I have never owned a SUV so I am very excited that now I own one.

My fiancé and I have been searching for the perfect 2022 Ford Explorer that fit our needs. Sales rep Cheniqua was an absolute perfect sales person. Listened to every word we said from the very first time we reached out via chat from their website. All the way down to us going there looking at the car and buying the car in the same day. I would buy the next ten cars from her. No pressured feeling and we had her complete attention the entire time we were there. Couldn’t of felt more at ease with the situation!

Basil rocked it. Stand up dude. He told us he would get us the car we wanted and he was right. Another good purchase from Lustine for our family