New and Used 2020 Jeep Compass for Sale in Jericho, NY

Service dept did a great job, Michelle service kept me in the loop. They had to order parts spoke to parts mgr. Mike had them the next day. Problem fixed, everyone was a pleasure to deal with even drove me home. Hi

Buying a car can be a daunting experience/process, but it doesn't have to be. Eugene and Bobby made the car buying experience a very painless process. The preliminary paperwork was set up an done on my lunch hour and I was able to pick up my new 2015 Certified PreOwned Jeep Grand Cherokee after work and drive off the lot sooner rather than later, after a couple of signatures to complete the sale/registration. Looking forward to many,many years of driving in style and comfort in my Jeep. Shout out to Lisa "honey" and Eugene's "I gotta a guy" :-)......

Good Service is still a part of the Dodge buying experience. Nice to see that value to the consumer is job one. Earlier this year I bought a 2016 SRT Dodge Challenger from Westbury Dodge on Long Island, New York. I live in New Hampshire and located the car via the Internet. It was a left over and had 19 miles on the odometer; still new. It had been sitting on the Westbury lot for 435 days. I will admit I definitely felt a little vulnerable because I knew this dealership would only see me once. All service on the car going forward would be conducted by Bonneville and Son Dodge of Manchester, New Hampshire. This was a relationship I had yet to establish. I made a 5 hour drive down over the Thanksgiving break arriving at the end of the day to purchase the car. Jader Reyes was my salesman for the transaction. The sale was 4efficient, professional and uncomplicated. This was important to me because my goal was to catch the ferry off the east end of the island which would shorten my drive home to NH. As I hit the highway for the drive home and brought the car up to speed, there was distinct vibration the back of the car. Right away I identified that this was a tire vibration probably due to the car sitting on the lot for so many days. Low-profile tires have a proclivity to flat spots from storage. I already knew this from other cars that I had owned with similar tires. Most times as the rubber warms up the vibration improves dramatically and this was the case with the Challenger. As I drove home, the vibration became less and less evident. By the time I returned to New Hampshire the vibration was noticeable but not debilitating. I brought the car into Bonneville and Son Dodge for a state inspection and a road force balance tire service. This would also allow me to establish a service relationship with a local dealership for my new car. Mark Dickerson was my service advisor. Upon inspection of the car and attempt to balance the tires, he had to deliver the news that after 400+ days sitting on the lot the tires were too severely flat spotted to balance. All four tires were going to have to be replaced. What happened next is the reason why I am writing the article. Mark reached out to the service manager, Domenick Denovellis at Westbury Dodge. Westbury Dodge agreed to assume all responsibility for the replacement of the tires and all labor to rebalance and reinstall them on the car. Bonneville and Son ordered the tires and did all the work and I was never presented with a bill. I call this an exceptional service experience. Dodge has certainly won my loyalty going forward. I would like to thank Jader Reyes, Domenick Denovellis and Mark Dickerson for bringing service back to the American car buying experience. At first I was very concerned about my ability to locate a car over the Internet at a dealership three states away and still have a positive buying experience if there was a problem with the car. Clearly, Dodge has figured out how to thrive in the global economy created by the Internet. Dealerships willing to collaborate with each other to maintain the customer experience is the key ingredient! Thank you all!

Thank You Joseph Seplow, Wayne Dunbar, James Ganga, Keith Donnelly and the rest of the WestburyJeep Family!! My Best to the Best! Happy Trails! Car # 2 - happy owner of Audi A4 Quattro Premium 👍😉😁???Sweet Ride, Sweeter Deal!

This was by far the easiest and most convenient car buying process I've ever had. I walked into the dealership and was greeted by their friendly and courteous front desk staff who asked me browse until they could send a salesman my way. In the few minutes I browsed, I found the exact car I wanted on the showroom floor and when my salesman Eugene was introduced to me, he immediately got to work on my deal. I truly appreciated the speed at which he expedited everything as I had my toddler w/ me and knew he wouldn't be patient through a long negotiations process. I was out of the dealership within 45 minutes, start to finish. Eugene and Mike (my finance guy) told me to come and get my new vehicle at noon 2 days from then -- I left the dealership feeling very excited but slightly baffled as I wondered how on earth I had simultaneously managed to both trade-in an old car and purchase a new one in such a short amount of time and without the headache and frustrations that normally come with buying a new car. The day of my scheduled pickup, I received a courtesy call from Eugene reminding me to have my new ID cards emailed over and letting me know that I could come on over whenever I was ready. I arrived to pick up my new car and sign the final paperwork. It took all of 15 minutes inside the dealership before exchanging keys and being introduced to my brand new car. I could not have asked for a better experience and would highly recommend Westbury Jeep to anyone in the market for a new (or preowned) vehicle. I cannot sing their praises enough! If you go, ask for the Eugene & Mike combo, they're great!

Called on Sunday March 13,2016 with Code of vehicle we were interested in Made appointment for today Tuesday March 15, 2016 for 10:00am and we went and from Salesmen Bolivar who had jeep paperwork ready and car fax. Minute we sat down he was so helpful with ALL our questions. Test drove the truck and he was so pleasant . Not pushy not overbearing just wonderful to work with. We made our decision to purchase vehicle and met with finance manager Jimmy Ganga who made everything smooth sailing , Truck was detailed and ready for pick up within a few hours. Jimmy Ganga and Bolivar made this the BEST experience ever. We were never promised anything that they couldn't make 100% sure and we got everything we asked for and then some. They both went out of there way to make it a happy fun time and we were NEVER pressured at all. These guys made today an unforgettable experience . In a few months next purchase will be with both for sure. THANKS SO MUCH

I cannot say enough good things about the customer service I receive at Westbury Jeep Service when Angela handles my service calls. She is courteous & professional, and she is always in a good mood. Dom is also amazing to work with. He takes care of everything and never returns a car to me that???s not perfectly fixed. Two of the best!!

My name is Hanna Ryan I have 2005 chrylser town & country Mr Alexis Vera is my service advisor he knows exactly what service my vehicle need and because of him my vehicle runs like a 2018 town & country.

The salesman Nosh Margilaj was extremely helpful, and I will return to him when my lease is up.

Very attentive service. Good experience ask for Alex Veras

I recently purchased the 2016 Jeep Renegade here. Ernie was the sales rep who took care of the whole buying process. He made everything easy to understand, knowing that this was my first car. Neal, the financial advisor was also very professional, and explained to me everything that was on my contract. These guys made my experience totally worth it. I highly recommend this dealer!!

Jimmy Ingenito (General MGR) and Angie our Sales Rep were very patient and informative. We explained what we were generally looking for and they offered us solid options . They clearly explained vehicle options within our price range , making us feel very comfortable throughout our decision making process. I will recommend this dealership to my co-workers & friends!!

Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both

My experience at Chrysler Brooklyn was awesome! Thanks to Kenny who greeted my husband and I upon entering the dealership, and introduced us to Julio who was very helpful with our 2017 Pacifica purchase. I can't be any more thankful and happy with our experience. It was a very smooth and easy transition from our previous lease to our new one. He explained the best option for my family in detail and was very patient with us and answered every question we had in detail. We will be returning once our lease is up. Thank you Julio Rebeca

My experience was wonderful. All of the customer service people in the technicians could not be more professional friendly and fast. And everything was done so quickly I was almost shocked. This is the first time I have been to this dealership for a recall notice on my Jeep and most of the time it takes 3 to 4 hours or an entire day to get my car back and this dealership I was out in 45 minutes. That is amazing service!

Ricky was amazing, I leased a jeep for my wife. Best experience I've had at a dealership, will definitely go back to Ricky when my lease is up. It's good when someone knows what you want and is knowledgeable about the car he is selling you. Definitely recommend

We recently purchased a 2013 Chrysler Town & Country. Atilio Dimajo and Jose Ramos were great. Very helpful, and made the buying process easy and hassle-free. Will recommend to friends and family. Thanks!

The process was very smooth from beginning to the end. High praise toJulian for being extremely genuine and a true professional. His approach Is quite relaxed and there was no pressure from him what so ever.

Atillio was awesome, purchased a 2014 jeep cherokee and he made the process smooth and easy. Went above and beyond to help get the deal done. Had a pleasant experience.