Tay was very easy to deal with. He took the time to make sure I was familiar with the vehicle and also allowed us to keep it overnight before making a final decision. Very good dealer.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
I drove a friends and fell in love immediately
by Carolb from Syracuse ny
December 20, 2018
The vehicle was very comfortable and drove so smoothly very easy to handle I love all the space it’s just what I may be looking for
Originally we were supposed to be buying from someone else but she left. We got "transferred" to Robert Shrier! I was super happy with his knowledge of the vehicle and his happy and welcoming demeanor. Great salesman. Thank you for everything! :)
by ?Black Friday ? on Wednesday from Victorville, CA
November 27, 2018
This vehicle is great and meets all of my needs.
It has all the features that I was looking for and the ride is smooth...
The size and the style is a great fit for my family!
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
I LOVE my jeep
by JenJen from Depew, NY
January 12, 2019
My jeep is wonderful. It is not a small tiny car but it is not a large SUV either. It is just the right size. Small enough to be easily driven everywhere and big enough to cart all kinds of stuff everywhere. The only thing I dont like is that it is black. When I bought it I did not realize every flaw shows up on a black car. My fault and not the fault of my jeep.
Bubba Stockton was courteous, friendly and very helpful in getting me acquainted with this vehicle. I had met him in the past, but had never gotten acquainted with him. His knowledge and helpfulness were evident, as well as his concern for customer satisfaction.
Very reliable car
by Lyte42 from Lancaster California
December 22, 2018
This vehicle very comfy, small an cute for a jeep. Been that I just got it, still trying to flex its muscles, but overall its a beautiful running car.
Kevin Davidson was extremely helpful in showing us exactly what we wanted to see in Toyota trucks. He found us the right trucks right away, and was extremely personable.
Very comfortable to drive
by Rich's Compass from Bel Air, Md.
December 22, 2018
I've owned this vehicle since I purchased it new in April 2013 and it has exceeded my expectations. Comfortable to drive, great gas mileage. looks nice inside and out and I have had minimal problems. Highly recommend.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nice on the outside
by Me2 from Charleston
October 8, 2018
Very excited to get the smaller version of the Cherokee. Inside basic, the cloth seats are killing my leg, cushion is pitiful. Cant get out with out side panel hurting my leg. Drives ok, little speed.
Everyone was very helpful and my service advisor was very pr
by Dallas4285 from DealerRater.com
December 4, 2018
Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I???m always pleased with them
Love the way it feels and drives.
by Jlblucky from Jacobsburg, Ohio
January 12, 2019
I had no intention of buying a new car until I drove a rental Compass and just couldn't believe how it drove. I highly recommend test driving this car if you are thinking of buying a new vehicle.
Everyone here made my first time car buying experience wonderful! The customer service is outstanding and you can tell that they really care about their customers. Will definitely recommend to everyone I know!!
we almost everything about our 2018 Jeep Compass
by Campman1965 from Bethel , Pa.
January 12, 2019
Everything is great except for one thing. We dislike the stop/start feature. It does not save gas like they say it does and the fact it has to be hard on the engine and the starter and the fact if the system fail to start back up , it may leave a family stuck in a dangerous traffic situation...I was not use to it and gave it too much acceleration and nearly rear ended the car in front of me..... This device is a big joke.......
Good atmosphere and helpful employees. Jace Weiss was our salesman and did a thorough job explaining the features of the Ram during and after the test drive. I feel he did his best to get me the best deal. He wasn???t pushy like most salesmen. Would do business with him and Landers McLarty again.
Reliable, Capable, Fun to Drive
by Rujero from Peabody, MA
May 11, 2017
I have owned many cars and trucks over the years but none have been as functional and fitting to my lifestyle than my Jeep Compass. It does everything I want it to do. It gets through any weather. Plenty of space. Enough power to pass and merge onto the highway but the engine is still getting 30 mpg. I own a 2009 and I am not as big of a fan of the exterior styling... I think the newer ones look much more attractive, but that's just a personal preference. Interior design is standard Jeep. I LOVE the fact that it has an AUX port and a house hold 125amp power outlet. It's not the most forgiving vehicle on bumps in the road, hence my rating on comfort, but that is a typical with Jeeps. My compass is a manual transmission with over 165k miles and it is still going strong. I believe it will be reliable well over 200k miles. I would highly recommend this vehicle to anyone looking for a small 4x4 that still gets great MPG.
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