Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
My adventure began in early October as I entered Troncalli to meet with Tyler Grant(which I highly recommend) to order my 2019 Ram. The beginning to the end of the process was flawless. I recieved weekly updates as my truck processed through production. As the day of arrival finally came I was pleasantly surprised by a you tube video and many pictures of my truck. The business transaction and discussion with James was equally helpful and another fantastic quick way they are able to service a buyer. Throughout the process I felt like I was getting honest and great service. Do yourself a favor and visit this dealer for you next buy!
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Awesome experience with Hayes Chrysler in Lawrenceville
by teal, elizabeth from DealerRater.com
November 24, 2018
Both the sales man (Paul Sangeudolce) and the finance person (Magdalena Babiarz) were very tentative & helped our mother who is 74 years old get herself a new car. They both spend time with her and explained everything instead of just getting her to buy a car then get her out the door. I would recommend this dealership to everyone!
Had a great experience with the sales help, Jody and Ashley. The business manager made the experience feel effortless. Although I did most of the negotiating on line and I could have gotten more for my trade, I felt that the deal went as i planned.
Paul S. did an amazing job helping get the car I wanted. He made it easy and simple. I really cannot put it into words. Magdalena and Ernest were an also huge help in the process. I cannot thank you guys enough!
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
I visited Gwinnett Chrysler recently with the intent of looking for a new car to purchase in the next couple years. I was assisted by Lamoris who was very knowledgeable and helpful in helping me to identify the next car I would like to buy. Very pleased with his professionalism. Thank you!
Everything went fairly smooth. Processing the purchase took a little over an hour. At other dealerships it can take 3-4 hours.
I forgot to inquire about the 2nd key until ready to drive away and was informed it only came with ONE key..............ask this question before you buy as this particular key costs around $300.
Overall a fair price for what is a great car! Would have been better with 2 keys like I was assuming. If it came with 2 keys I would give them 5*'s!
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
On the 22nd of January, I had the honor of meeting an extraordinary salesperson by the name of Michelle Briscoe. She welcomed me into the dealership and answered all of questions. She anticipated my needs and provided me with a host of information. Unfortunately, I was not ready to buy at the time. Nevertheless, she provided a very positive and unforgettable experience.
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