December 3, 2018
John Earl did an outstanding job in my purchase of a new Hyundai Accent! He listened to me and very quickly grasped my car-buying habits and expectations, picked up on the vehicle that I had pre-shopped online, and then made the terms of the deal happen, all over the phone, in probably no more than 30 minutes on a Sunday afternoon! Exactly the way I like to buy a car. Not only all that, he then picked me up at my house, drove me to the Dealership, quickly completed the paperwork he needed, and turned me over to a Finance Manager (passing his advice to the Manager on my expectations and great dealership experience thus far). Kudos to Michael Walsh in the Finance office for breezing me through the closing of the deal, signed and sealed, with Delivery lined up later in the week! Hand shakes all around, and then John had me back to my house. Total elapsed time: an hour and fifteen minutes! John Earl, Michael Walsh, and Imperial Cars vastly exceeded my expectations for a trouble-free and fast purchase - absolutely INCREDIBLE, and absolutely exactly the way I want to purchase a new car! I highly recommend both for your next new vehicle. This was my first purchase from Imperial, and now I know there is no need to go anywhere else. John really listened and understood me, without putting any pressure on what I didn't want - Thank you John! P.S. Delivery went off without a hitch.