Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
Brian did a great job for us. He listened to what we wanted and found us a great car. He went above and beyond to check out all the available rebates we qualified for to get us a great deal. Definitely impressed and satisfied!
Great experience! These guys are very thorough. I was in for a noise in my engine area ( found it was a loose spark plug) and during the inspection they discovered 2 small cracks/leaks that needed fixing. This resulted in GM paying for my oil change i was needing anyways all because warranty fixed the leaks! I was able to drive a great loaner vehicle during our service, and there were NO SURPRISES! Thanks Everyone!
I went in to look at tahoes when the snow was past my knees and the only one I haven't looked at, was the exact type I was looking for. The sales representative was very helpful and I was in and out with a great trade in value! I will be buying my new stingray here also! Thank U!!
Down to earth people who will help you find the best car for your lifestyle and budget! They will go over and beyond to help you! They truly want to help you find what you are looking for and won’t take advantage of you like many dealerships will! Very honest and helpful staff. Highly recommend buying at Van Horn!
Over Memorial weekend I began having some car trouble, I was concerned about driving it. I called and spoke to Wade and he said he would look into getting me a loaner, but there was nothing available. Wade then gave me his car as a loaner until I could get my Jeep fixed. This is above and beyond, thanks Wade, and also a thanks to the great service team at Van Horn!
This is our 4th van purchased from Dearth and we have always dealt with Brian. We feel comfortable with Brian as he is professional, knowledgeable, helpful, honest and trustworthy! We've been very pleased with our vans and are sure the Pacifica will be no different.
We had a great experience buying a car from Jeff Koenig. The process was really straightforward, quick (important to us), and easy. I'd highly recommend buying from a smaller dealer like this. From the time we walked in, everyone was courteous and helpful in a way that felt much more genuine.
I recently purchased a new vehicle from this dealership, I drove 50 miles out of my way because they had the SUV I was looking for, I did most of my research online and set up an appointment. I was greeted by the SUV sitting out front running and warmed up! The salesman took down my DL info and said go take it for a spin. I love it when they have the trust in you to let you drive it without them, I don't need to hear about all the bells and whistles until I actually like the way a vehicle drives. I returned to the dealer and met with the finance dept, not only did they finance me on the spot, I was driving my new SUV home within the hour I drove in. Prompt, courteous, treat you like family and no other dealer was even close to their price. Worth the 50 mile drive each way? MOST DEFINITELY
Everyone we encountered at Symdom Chevrolet was kind and courteous to us. When our salesman was busy with someone else when we arrived, we were offered beverages and showed where we could wait. Our salesman Jason Drees went above and beyond what we would have expected! He not only walked us through every step with our new car, but he noticed I was struggling with my phone ( which I did tell him was new) and helped me with it as well. We would definitely recommend Jason and Symdom to anyone looking for a new or used car.
I came in knowing the value of my first and current Mazda, and had a good idea what I wanted and how much I wanted to spend. Tyler listened to what I had in mind and found the car for my needs. The negotiations were relatively painless. A very good experience.
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