Used 2020 Jeep Gladiator for Sale in Gurnee, IL

We stopped in to look at the new MKZ Hybrid. Tom was extremely knowledgeable, laid back, and not pushy at all. He listened to our needs and put forward a solid sales pitch without being overbearing or desperate for the sale. Our experience there was good enough that we are considering purchasing from this dealership and having the car shipped to where we live in Ft Myers, FL. The sales manager chased us down in the parking lot, which was a pretty big turn off, but our experience up to that point still makes us want to consider buying from here. I will update this review if we decide to purchase the MKZ from here.

Outstanding service and quality of work done on my vehicle. I didn’t buy my car from here but even if it just needs an oil change I will always come here. Thank you Keith for your professionalism and care.

We had done some research and had a very specific vehicle in mind for purchase (2015 Equiniox). Our salesman Chaz greeted us at the door and treated us first class from test drive to the close of the deal. We also had a time deadline for the day - so when we were getting down to final pricing the sales manager Van helped bridge the gap fairly in negotiations. I felt like the sales team was aware of pricing and treated us with respect. Also was very impressed with the loyalty incentives on future oil changes and services that are a standard for the Grossinger franchise.

Isaac was very knowledgeable, and explained everything to me. When it’s time to buy a new car, or trade in my truck, he’s the one I’m gonna go to!

I'm a happy customer... I have never experienced such customer service with patience and has gone over and Beyond the nicest and understanding of a dealer, this was my first time that I purchased a used car at a dealer and salesman explain to me the difference when you purchase a used car or a new car and I was satisfied to come out buying a vehicle, everyone there was kind nice and treated one with respect, I was so surprised how glad I was that I chose Auto Villa that I had my daughter come and see there cars the same day so we both came out buying vehicles , For the second time ..we're happy customers ... Yes I would recommend this to any friends or family memember my experience with Auto Villa ...Mrs.Davidson

They went above and beyond. First impression means so much. I spoke to them one day. I showed up a couple days later and didn't realize they were closing in 10 minutes. Bob G told me not to worry and stayed another hour to answer questions. He then searched for a truck for me until he found one. They had to dive over 500 Mike's for it. They treated me like a friendly coffee shop. Great service, great price, and a great experience. I'll be back for my next vehicle when the time come. Thsnks all.

Hugh Stinnette was very helpful in my review process for a certified used Lexus. Honest in his description of the car in question. Offered to to pick me up at the airport if I came in town tp look at the car.

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

Plan on buying a car from Kim Kehl , he's a super nice sales person and patient...save yourself time and trouble - ask for Kim Kehl. We love our car & Kim too!

They realize my time is valuable to me. Quickly had my vehicle registered for the service I requested. Provided transportation to work and kept me informed about the status of the service work being performed. Was able to pick up vehicle before the estimated completion time.