2006 Ford Taurus owner ..
November 6, 2018
I have owned my 2006 Ford Taurus since new and have 38,000 mi. on it. Even though I did not purchase my car from Cochran I have had it inspected / serviced since Cochran moved in the area where I reside. Over the years I have seen many changes in the physical appearance of the facility . I was amazed at the "NEW" remodeling of the Ford Service area. It did not matter that I was driving an 11 yr old vehicle . From driving into the covered service area and being greeted the second I arrived by a friendly smiling attendant inquiring the reason for my visit. After opening the door for me to enter after stating they will take care of parking . In the past I had made arrangements to be transported to my home and picked back up (Cochran's policy) once service was completed. This time I choose to tour the new area; and I am glad I did. The waiting area was well light, comfortable and cheerful; serving the best coffee I have ever tasted in any Starbucks. lol.. The flow of the building was so professional and impressive. An area that you can see as your car was being serviced was interesting as to see what goes on to your vehicle . The personal are very helpful and exceptional. I felt welcome . In no time at all and too soon for me as I was enjoying my time I was all set to go. So as I said it did not matter that my car was an old well maintained 2006 or If I was driving a 2017 new vehicle I knew that I would receive the same treatment.. Oh yea .. To top it off ; they washed my care for free.. nice touch. . I recommend Cochran Ford if you are looking for a new car or need service for a older car as I refer to my "06" "Old~Betsy" ; (passed /w/flying colors) .. Wonderful experience . (ps) Makes me know that if/when I am in the market for a new vehicle I will head to Cochran Ford. .