New and Used 2020 Jeep Grand Cherokee for Sale in Fowlerville, MI

Love my new vehicle! Called to ask for a certain car, color, options-had it within a few days. Fast, great service. Would highly recommend.. Thank you to a friendly Jud for making my experience at Dick Scott Motormall amazing😄

Bear with me here, because I want to give a thorough and honest review. I bought a 2013 Jeep Grand Cherokee at Dick Scott 2 years ago from mostly because they had the car I was looking for, but also because it was convenient that they were in Fowlerville where I lived. Though to be fair, I looked at dealerships all over SE Michigan for the better part of a year before making a purchase decision. The Sales experience was not bad and probably better than most but also nothing that made me go "Wow!" I can't remember my sales person's name and haven't heard from him since but that's typical, I think. When I purchased the car, I also purchased the extended warranty because I drive vehicles for a long time and I was concerned mostly about all of the electronics on the newer vehicles. I initially took the car to Dick Scott's service department for basic maintenance and a few minor issues that I was surprised were covered under the warranty I purchased like a rattling seat and stereo firmware upgrades. Each time took the car in, I left feeling impressed by the customer service and support. I always left feeling like I was the most important customer that day...sort of like I was flying first class. But the truth is, while I appreciate it, I really didn't think a ton about it until I recently moved and took my car to another Chrysler dealership only 3 miles from my new house. My car developed a noise that sounded a bit like a playing card in the spokes of a bicycle. The noise admittedly came and went so when I wasn't going to need it a few days, I dropped it off at the closest dealership. I am not writing a review about that dealership here, so I won't go into a lot of detail but I will say that while they had the vehicle for 4 days, they did not identify or fix the problem. The attitude and lack of desire or effort to address my concern stood in such stark contrast to what I had become accustomed to at Dick Scott was astounding. So much so that I drove an hour back to Dick Scott just to ask them for help. I spoke with Scott Combs, the service manager and explained the situation to him. It was like going home again. The welcoming attitude alone was enough to make me feel better, but over the next 2 days, I became blown away by how much effort Scott and his team (especially Nick Lennard) put into fixing the issue and making me feel appreciated and valued as a customer. It was so far over and beyond that this review does not even come close to describing my appreciation. The thing is, this experience made me realize how much different the service I had thought was normal before, was actually comparatively superb. It is definitely NOT convenient for me to continue take my car to a dealership an hour away, yet I will do so in the future. The value of their outstanding customer service makes any inconvenience absolutely worth it!

I am a recent widow and have never purchased a car by myself before. My salesman, Andrew, was outstanding and went out of his way to help me through the buying process. I live a very long distance away (1.5 hours one way), and the dealership even sent two drivers to come to my home and pick up the two cars I was trading in. The only reason for 4 stars in the buying process category was because the gas tank was totally empty when I left. Other than that oversight, I am very happy with Pinckney Chrysler Dodge.

Was honestly just going to look at an SUV to see if I even liked Jeep and ended up walking out leasing one. Our sales rep was Andrew and between him and Jamie, I had the best experience ever! Looking forward to my next lease/purchase!

My service lady caught my previous problem and it was taken care of right away. I do recommend the service the overall experience done here.

Even though I did not have an appointment, they took me right in. Since the dealership had changed hands since my last oil change, didn't know what to expect. They were respectful, and listened to my concerns. Thank you.

Great customer service. Friendly and efficient. Quality of repair was great.

I was very pleased with the service. They even returned my car on Saturday.

I had a GREAT EXPERIENCE as always! I am IN LOVE with my new Jeep Renegade! And the customer service is amazing! Scott Hebda is THE ABSOLUTE BEST! He really listens, he really cares and HE DELIVERS! One of the coolest things that I love about Scott is that he checks in with me and my family from time to time--just because. I recommend him and this dealership all the time! Thanks, Scott and LaFontaine! Signed, One Happy Customer! (aka Mrs. J. Lewis)

I needed a new lease for my daughter within one day. I called Jeremy Chaney at 9:30am with a specific car in wanted. Later that day we had the car we wanted hassle free. On top of a one day turnaround they were able to get the color we wanted by going to another dealer and bringing it back for us. They jumped through many hoops for us to get us the right car. LaFontaine exceeded my expectations. Will recommend them.

We are customers for LIFE!! We live in Geneva, Ohio and the service was absolutely exceptional from start to finish!!! Andrea is the BEST!!!

Ask for Andrea! I contacted Lafontaine for a new truck purchased and Andrea was all 10's! I hate the buying process and Andrea made it easier than any other purchase I ever done. Very professional and was on top off the whole purchase. Not a snag or no hidden problems that usually come up! Ask for Andrea Szymanski if you want a great buying process! A and K LaRose

Andrea Szymanski and Greg Szymanski help our family get the car we wanted with no problem. They found us a better loan and helped me get a.ay.emt within my budget. I had been looking at Traverses for over a month at various dealers Andrea and Greg were the only ones who were able to work with our credit and get us the car we wanted with the payment we could afford. Amazing service! I'd return anytime.

Service representative (Costel) took the extra time and effort to ensure all my questions were answered and that the repairs to my vehicle were done as quickly as possible.

I trust the service advisor and have recommended many others to see him to have their cars serviced at this dealership. They take the time to explain the problem the options and what service is needed. The service department is clean and well organized. I can buy a car at any dealership but this dealership gets my business because of its trusted service. This dealership does not add on unnecessary maintenance services.

I hit a deer and had to replace my bumper and grill. They were fast in giving me an estimate, working with the insurance company, getting the parts, and doing the work. They kept me informed along the way. And even vacuumed my car for me!

I never thought car buying could be easy & painless. That is until I met Scott Myers at Szott M-59 Jeep. He listened to exactly what I was looking for and was honest about what he could do for me. He did not try to sneak one over on me or put me into a vehicle I couldn’t really afford on my budget. He gave me a few options and discussed what my possibilities were and then he worked in my budget. This was the Best buying experience I have ever had. If you are shopping for a new car go see Scott!

We were looking to lease another town and country van and had called a few other dealerships. Unfortunately, it seemed none of them took us seriously or wanted to go to work for us because we had some negative equity. Then I happened upon Szott M59 Chrysler and Got Ben on the phone. I explained our situation and he went right to work for us! Through the whole process Ben was very reliable and always got back to me quickly. He went above and beyond meeting all of our demands and stayed patient with me even when I changed my mind on the color van I wanted. He was willing to find me the van I wanted instead of trying to just sell me one he had on the lot. Ben was the perfect salesman to work with and I look forward to being a repeat customer.

I recently had bought a jeep from this dealership. I have never appreciated someone so much in my life. I am graduating college this year and wanted to treat myself to a new car. I have great credit for a college student but with this being my first "big" purchase, it was hard for me to get approved. I found a jeep there that I liked and I would settle for because it was cheaper and I would have a better chance to get approved for. It ended up selling the night before I got there. With the help of an amazing car salesman, I was able to purchase my dream Jeep! So thank you!

Its been a week since my purchase, and I want Scott G. to know I'm still HAPPY. A manager sat in the car with me. He didn't judge me & explained how the lights & heat work. The finance dept. made me feel like I was hanging out with friends. Seriously, she was sharing knowledge. My credit score was embarrassing to me! The number I didn't have too worry about was the price. Al Serra gave me their best price up front!!! Scott & the finance dept. worked within MY budget. They listened & gave me options. Now I'm riding in a pretty 2014 Chevrolet Impala. Under cost & under warranty. Did I mention it was PRETTY?