Used Jeep Renegade for Sale in Crystal Lake, IL

For those that don't want to read the full story here is the short: Hayden Butler was my salesperson and was amazing, he listened to what I wanted for a car, and when that was looking more and more unlikely, made an amazing suggestion for a comparable one that I love! have recommended it to my co-workers and shared with everyone I know, completely worth the drive for a car. here's the full review: Initially I was not looking for a car at all, I was looking for information about where I stood with my car (as far as value vs what I owe, what options were present to me and such). I went to a local dealer (name omitted because this isn't about downplaying them) and had what I will simply put as the worst car experience I have ever had. sales people never once asked me what I wanted and just threw $12000 used cars at me trying to sell them. Needless to say I was frustrated and ready to just be done. I got a phone call a few days later from Ray's CDJR, the lady was super nice and I told her up front that I was not interested in selling the car right now, but she suggested coming down for a visit and seeing what they could do. I figured "why not". I drove the 55 miles down to Ray's and was introduced to Hayden. Hayden instantly took me to his office and began to ask questions to me and my GF, getting to know the backstory behind me and where I was. My initial desires were in the Dodge Durango GT (we had rented one and loved it, looked to buy/lease). ultimately we came to the conclusion that it was not feasible at this time to get one, so I had inquired about the Journey (given its a smaller in the dodge family). Hayden found one for us with the features we liked and the colour that i liked. we test drove it and liked it, despite missing a few features (backup cam and such). we ran the numbers and they gave me a great value for my car and worked it so the payments would be right in my budget. I had some concerns about the journey and it being a 4cy 4speed engine and that i couldn't shake that fear, Hayden looked around for more that were in the 6cy variety but we couldn't find one. after what seemed like another trip heading home with my old car, Hayden suggested the Jeep Grand Cherokee and that they could work to get one in my budget range. we were driven to a separate lot where he showed me the model (in the colour i liked, with all the features i wanted). i fell in love with the car almost instantly, and Hayden and told me the facts about the car and how it was very similar to the Dodge i was asking for. upon asking why he hadn't suggested it earlier, he stated "well you weren't looking at the Jeep, you were pretty set on the Dodge". that statement was amazing to hear, as it showed clearly he was finding stuff to fit my needs and wants first, and suggesting what would fit my desires after. we worked on the financing and i left that night with a car that i loved, in the price i could afford on a lease that i could follow. This was the best car experience i have ever had and i would recommend it in a heartbeat to anyone looking to get a new car. Hayden was amazing (and i have to give xxxxx to the intern assisting as well) and he is the first person i would tell you to ask for if you go.

I like this car a lot! A few minor things but they were covered under warranty. Such as a whistling noise coming through window. But dealership fixed!

Mark Sanders provided us with prompt and detailed answers to all our specific questions, He listened to us on our requirements and showed us many vehicles which met them! All personnel (Sales and service) answered many concerns we had promptly and with detailed answers. Our first vehicle purchase at this dealership was in 2007 and we maintained all our service with them. The staff in service are professionals in their profession and experts in their mechanical knowledge! We look forward to their service in the future with this new vehicle.

I like this little Jeep. Its built tough so Im not worrying about scuffing the plastic. I own the TrailHawk model and it crawls around ok in the desert. The only con: This car cant get out of its own way. It has 9 gears and it always picks the wrong one! You just have to punch it. Its got plenty of torque at the top end.

I visited Gurnee Dodge on Thursday of last week and Sarah Dawson was the greatest she should receive some type of bonus because while I was there I overheard other customers saying how awesome she was.She is so patient and helpful. Kudos to Sarah Dawson.

Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.

NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.

As I said before, I’ve only had the car for one day. I drove around for a while just to get the feel of it and it was nice.

I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!

This vehicle is not worth the money. Engine replaced after 2 years, AC doesn’t work after winter (3 years in a row), 4x4 issues, very limited tires available for this vehicle, engine light comes on every other day.

2016 Trailhawk, bought new. The test drive was great. The brakes are tight, and stop you when you want to stop. It handles so well, you can steer it with two fingers. During snow storms, I make my own lane. This thing has yet to get stuck. I recently started Ubering, and its very comfortable for hours of driving. It doesn't speed up as fast from stop, but once it gets going, it buzzes all over the place (I named mine Buzby). Once in awhile I notice the transmission over or under shifts, mostly on steep roads. Overall this Jeep is VERY fun to drive. Had a few software glitches, nothing an update couldn't fix. So far, the only parts replaced have been the radiator fan (defective sensor) and the ignition coil (warranty), as well as a headlight and license plate bulb. Average MPG is 19, but I do a lot of city driving. The interior is roomy, with a good amount of plug holes (one usb and 12v socket on the console, a usb inside the center console, a 12v outlet in the back of the center console, and a 12v socket in the rear bay). I have the moon roof option with electric sunroof. It was difficult to find a place to put my phone mount. A lot of the interior is textured, so suction mounts may be an issue. I've taken it on long vacations, and never worry it's going to break down. It's a really solid quality vehicle. Almost 35,000 miles, and I've loved every minute of it.

I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.

Love my renegade, meets all my needs , gets me to the trails to hike and mountain bike , good enough on gas ⛽️, 25.9 ave mpg, comfortable to drive , I like the seating position. I have a commando sport 4x4 I prefer the knobs over digital buttons, only upgrade will be a large screen radio with Bluetooth ( have unconnect 3 base radio ) and install a oem bumper trailer hitch . I also had a limited loaded edition which a nice, but I actually prefer the slightly ulterian sport model.

So far I love this car/truck/suz. I small and perfect, so comfortable to drive, a perfect fit for me. I can't wait to take a road trip...

I recently brought a used car from Eric Foret. He was a excellent sales person and understood both my wife's and my requirements in purchasing the car. He was very polite and did not pressure us in buying the car at he first visit. He understood that I needed to take it to my mechanic before we could discuss a price. Even after the trip to the mechanic, he did not pressure me in buying the car, since my wife was at work. I told him that my wife and I would return later in the evening to discuss the price. We brought the car that evening. I would recommend Eric as the person to see if you are interesting in buying a car. Great Experience.

Great four cylinder for around town. Also 4x4 helps you rest assured on those muddy back roads. I decided on this car for my child’s first car..(lucky guy).

Plan on buying a car from Kim Kehl , he's a super nice sales person and patient...save yourself time and trouble - ask for Kim Kehl. We love our car & Kim too!

Has not been a bad 2nd car. Fun to drive with the 6 sp. Manual. Small basic, but effective for my wife's commuter use. 4x4 great, and Gas mileage very acceptable, at about 32 mpg average. Recall is needed on Oil change reset. Has never worked. Dealer asked me to pay them to reset it. Been changing my own oil for 50 years. Refuse to pay them.

Mark Astrouski was Very Friendly, helpful and patient for me and my husband. Very Professional !!!! Great service!!!!!!

Car is phenomenal! Best car I’ve ever owned! It’s beautiful and drives well! Thank you to everyone at Chapman! We love everything about this vehicle

Daniel was superb! Showed awesome customer service and was kind and prompt.

Everything I need for day to day as well as my triathlon adventures! Plenty of space, sporty and comfortable. Heated seats and remote start a bonus with my Raynaud's!

This car drives like a much bigger and heavier vehicle especially on the highway. Has been very reliable and so far fully exceeded my expectations.

My quest for a fun car with a stick shift started and ended here. Damian was the first person to introduce himself outside and coached me through 1st, 2nd and 3 gear in a Cruze. The experience felt less like driver's ed and more like an older sibling showing me the ropes. I returned next day dreaming driving home in a Subaru WRX. Long story short, Manager Ed Finn got me out of a hatchback with a CVT and in to the same manual transmission I test drove. If it weren't for Michael, another sales team associate, I would've returned home never knowing how fun and engaging a stick shift feels like. Walking into Castle Chevrolet (with a budget) results in guaranteed peace of mind. Thanks to the manual transmission, my face always has a smile on the road. My purchase feels like a Ford Model T when traffic lights start green, but it has a turbo like the WRX. The sales staff knew exactly how to sell the Cruze to me. I'm glad that Castle Chevy sold their Mustang before my visit. Rear wheel drive doesn't belong in or near the "snow belt" especially in the hands of an intermediate "stick" driver.

small car but when you drive it feels like a big car ,front windshield is big mirrors big and some good electronics windows open and no wind to mess up your hair

I think this is a good Jeep if you are looking to just own one that is supposedly more affordable. However wasn’t a fan of how the transmission shifting felt and just felt like something was off. It was a good car though overall.

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

Bought my FIRST brand new vehicle from them. The whole sales staff was very knowledgeable and easy to work with. The trade-in value was more than I had hoped for. The staff valued my time and made sure I understood every aspect of the sale. I WILL be purchasing again from Brian Bemis!

A great car for climbing mountains on the weekend and commuting to work throughout the week. Only complaint is limited legroom in the back seat.