The Best Choice!
December 3, 2018
My parents went to scope out cars for me. I live 2 hours away. Tyler helped them, kept in touch with me all week until I could get there. He was waiting, had everything ready, listened to what I wanted. I bought the first car he showed me. Quick and easy! Perfect! Some advice: the water cooler was empty, I was thirsty, Tyler gave me some of his own juice. Very thoughtful. Wish the dealership had more to drink than coffee, had a snack station, and something for kids to do. Toys, books, or a coloring table. I was there for 3 hours and spent over an hour waiting for just paperwork. I think people would want to spend more if they were comfortable. Tyler waited with me, kept me company while we waited for the paperwork. Josh was also very helpful explaining everything, getting me a warranty. All in all, it was great. I'm glad I drove 2 hours to get a car there. I still love it a month later! Also, love the Buchanan Loyalty Advantage program. Just got it in the mail. Thank you Tyler.