I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Best ride I've owned
by Long Island Native from Islip, NY
December 20, 2018
This car meets all my needs. It's comfortable, plenty of room for my family, plenty of storage space. It runs smooth and is a sharp looking car
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
Best fun vehicle I have ever owned.
by Jbergy from Lacon il
December 26, 2018
Great family vehicle. We love taking it on vacation. Hasnt let us down, and super fun to drive all year. Were going to buy a second one
This was by far the BEST experience we have had purchasing a car. Ther was very little back and forth and was completely painless. We only had to come to the dealership to pick up our truck and only there for a short time. We will for sure be back to purchase our future vehicles here. Our salesman was exceptional and caring!!!!!!!!!!
Cherokee Trailhawk !
by Jeep Girl from Orange,Tx
January 3, 2019
Ive owned luxury vehicles, convertibles and muscle cars. This is by far my favorite vehicle ever! Ill never trade ir sell my 4x4. Its sporty, classy, comfortable and very economical! All the features I love .
Jordan Savage was very big help. I new what I was looking for in a Subaru and he was very patient and helpful. I received calls from him thru out the day to make sure my new Subaru was ready with everything shiny and pretty when I got there. Thank you Jordan!!
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Great fun to use.
by Bill from Burgettstown
October 17, 2018
This is Jeep is an everyday vehicle and is fun. I have done a lot of updated to it to make it more fun. The Besttop is one of the best parts of the Jeep.
Dayle was very helpful!! Very friendly, called back soon too... car max in Tulsa quick delivery, literally next day ...early... in morning....thanks again for everything
This is my first off road vechile.
by Maddog from Las Cruces, New Mexico
November 14, 2018
Previous to my 2017 Rubicon I owned a 2010 Liberty. It was good off road but the Rubicon takes off road experience to a new level. This is a sophisticated machine. I am not a rock hopper so I don't see myself spending money on lift kits. I can tell you that I will spend a lot of time taking moderate trails and climbing so testy hills through out Southern New Mexico.
I really was impressed there was no pressure by the salesman and or finance person. If there had been, I am the type of person who would have walked out.
Unreliable car prone to breakdown
by Ahmetcan Caglayan from Jacksonville, Florida
November 6, 2018
I loved this Jeep when I bought it. But, the amount of repairs on it is beyond reasonable. I've had to completely replace the engine, now I have to have the transmission rebuilt. There's constant problems left and right. Stay away from this model. It's been more of a headache than a blessing to have this car. I've owned it for 7 years, 7 miserable years. Repair after repair.
I was shopping for a used Chrysler Town & Country Van in excellent condition that had a 6-way power seat on the front passenger side and was white on the exterior. This particular model was very hard to find and CarMax only had about 4 of these nationwide out of about 340 Town & Country vans that they had in stock. I found one on-line that was in Texas that I liked. I contacted Brian Bricken and he started the process of having this particular van transferred to Tulsa. He called and let me know when it was here and ready to test drive. Brian was very easy to work with during the entire process. I test drove the van and liked it. Then I went through the actual buying process at CarMax which was quick and painless. Once I bought the van I took it to Christian Brothers Automotive on 81st street and for $99 plus tax they did a very thorough inspection and only found a few minor things that they recommended to be fixed. I then made an appointment with the CarMax Service Department and Bob helped me through that process. He gave my an appointment to bring the van and have their tech go through my short list of things that needed fixing. They replaced all the windshield wiper blades. They purchased and installed a rechargeable flashlight that was supposed to be in the van. They they ordered a plastic threshold to replace on that was slightly cracked. They also replace a piece of weatherstripping that had a minor tear in the black rubber. I am very pleased with my entire CarMax experience. Now I understand why there are so very many vehicles running around town with "CarMax" emblems on the rear of the vehicle. The next time I need to purchase a vehicle I plan to go on-line and see what CarMax has to offer.
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
My 2009 Sonata started making a horrendous noise on my drive to work yesterday evening. I called to schedule service. Even though it was after service hours, someone was able to set an appointment for first thing this morning. Sadly, the repair would be more than the car is worth???Ray did what he could to help me out, but it was more than I was willing to spend for repairs. He connected me with Brandon, who took into consideration my buying parameters and patiently showed me car after car, trying to meet my needs. I now own a beautiful 2018 Elantra. (Did I mention how patient he was?) Thanks, guys!
Best jeep Model
by Josh from Los Angeles
December 24, 2018
The 2016 Patriot high altitude is the best model. Economic, Strong , very nice equipped, leather seats, Bluetooth, USB, AUX, Nav, Steering voice Assistance, and very nice interior and exterior. highly recommended for
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
most well built and solid vehicle i've ever had
by MrsBarrow from Montgomery, AL
January 14, 2019
this suv met all my needs: spacious with lots of room for luggage and camping/traveling, rides very smooth, almost feels like your riding in a boat, fully-loaded and pleasing to the eye =)
Kevin is the only person I would ever buy a vehicle from. If you want to keep my business, then keep Kevin Hunter at Jim Norton.
by ShawnR from Hampton
January 1, 2019
This vehicle is exactly what I was looking for. Great gas mileage, much roomier inside than expected (I am 6'3"), has plenty of pep for a smaller engine, will be a great vehicle for commuting to work but versatile enough for running errands, taking trips or just going out for a fun drive. Completely satisfied!
AntJuane Peanut Baul and James Hendrix worked with me and provided a fair deal for both myself and the Dealership. Peanut went far beyond the expectations to make sure that I was pleased with the total process.
Best car I’ve ever driven
by Ashleylewis3 from Neptune, NJ
January 9, 2019
Best jeep Vehicle in the game of Jeeps! Love driving in the rain and snow :) I love it and I never want to drive any other car ever again
The service was great. They were very helpful at answering questions and were not pushy. I would recommend buying a vehicle from this dealership. Overall pleased.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
I had a great experience purchasing my new car. Thank you guys so much for everything. I really didn't expect it to be that easy.
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
LOVE my Jeep
December 17, 2018
This is the 2nd Jeep Wrangler that I have owned and, it will not be the last. This jeep is the Sahara Unlimited, 6 speed manual transmission. So much fun to drive. I find it to be quite comfortable and handles any weather and road condition I have encountered perfectly. It is the perfect combination of family vehicle and toy. Switching from the hard top to soft top and back is a fairly simple procedure. It took less than an hour to remove the hard top and apply the soft top last spring, which was the very first time we made the switch. I feel that we will be able to get this done in about 30 minutes this next spring, now that we know what we are doing. When fall came, removing the soft top and putting the hard top back on took less than 30 minutes. I prefer a manual transmission and this one does not disappointing. Of course, it is super fun to drive but, it has GREAT Giddy up!! While I had to select (below) that the primary use of this car is for "Transporting Family", I also use it for fun and playing!!
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