Great buy! Mike Andersen was so unlike the stereotypical car salesman. We stopped by to look and had 20 min, he introduced-asked wants/needs, and did some homework for us... we came back a couple days later when I had more time after emailing my top 3 vehicles, he had them curbside and ready for us to look- we drove and loved. He hung back to give us space. Very good at reading his customer. I finally decided (Mike was so patient, he was so concerned about me making the best choice for the perfect balance of loving it/budget/long-term/practicality). Ultimately, I love my 2017 Subaru Crosstrek and Mike Andersen was like hanging with a friend while we made our big purchase. Thanks Mike for making it easy while we got a great deal and got in and out quickly.
With the help of PJ my salesperson I picked out a Subaru Forester with Eye Sight, driver assist technology. I have great gas mileage, technology to help you drive safely, and a beautiful comfortable car. PJ and his team were welcoming, gracious, helpful, and very professional.
I bought a new Colorado from Riverside. The customer service was exceptional. The owner texted me to make sure my service was what I expected. I dealt directly with the General Manager who was extremely helpful. I was very pleased and will go out of my way to return here in the future.
All my questions were answered along with staff was excellen
by cargirl123 from DealerRater.com
October 4, 2018
I was extremely happy with my experience at Uftring/Westen. Scott McClintock made me feel extremely comfortable in explaining everything with my car. He was genuine and an extremely caring individual! Uftring/Westin is extremely lucky to have him because of his experience and expertise any dealership would love to have him.
My daughter needed a car fast. Her insurance company just totaled hers. Keith was at the door we walked in and took care of us right away. He was great in expediting our process and made us feel like Royality. We received understanding of our situation , great service, and impeccable timing. The car is great too!
Very pleased with help I received from salesman Tom Wombacher. Facility was very pleasing and I was welcomed each time I visited with very friendly persons at the help desk. Tom was especially helpful in answering all my questions and guiding through the lease process.
We purchased a new 2018 Jeep Cherokee latitude from Matt Fuelberth and as expected, it went great! We bought a new Dodge Ram 1500 from Matt about a month ago as well and he makes the process quick, easy, and flawless. Matt???s very knowledgeable about the vehicles and sat with us to get it set up before we left. We went in on a Monday to get an estimate for our current trade and by Tuesday AM our Jeep was detailed, Simonized, and ready to go! Definitely recommend Matt and Uftring for anyone in the market for a new vehicle!
Great place, quality service. Matt Fuelberth made the purchase of my new 1500 Ram quick and easy. He is very knowledgeable about the truck, it???s features, and helped get it all set up before leaving! If your in the market for a new vehicle, Matt is the guy to see! Financing with Nick Weber made the loan process smooth and seamless.
I like the fact that Mid-Illini stocks quality cars that are in demand. They allowed me to take my prospective car to a local mechanic to have it looked over. I appreciate the honest upfront discussion on price and the care that they had for me as a customer and balance that with their needs to make money on the vehicle.
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
James Rule was amazing it was like he knew what I needed before I did. I am not an easy person to please but this guy made the buying process so easy and relaxing it was more like setting down with somebody I have know my whole life. If I didn't leave with a brand new car I wouldn't of even known I was car shopping.
Chris Todd was very professional, knowledgeable and listened to our needs. We ended up with 2018 Mirage GT with a few miles and my daughter loves it. I would highly recommend working with Chris and Mitsubishi O'Brien.
Went in to test drive a dodge journey for my wife. They had it out and ready when we arrived. We liked the car and jason went out of his was to help us get it. Great guy!
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