Dave met me before 7:00 am, and got me right in for my 30,000 mile service on my Sonata. He notified me of a couple of minor recalls that I had not received notice of from Hyundai, and had me out in under two hours. He helped me get my Hyundai information corrected, so it was a good visit. I drove past another Hyundai dealer to get there, and it was worth the drive...
I've owned three VW's so far, a 2014 GTI and currently two 2015 GTI's which my wife and I use as daily drivers. As a retired physicist and former race engines builder I can say with authority that this dealership's service department is by far the best, and when you combine that with their stellar sales team that means their the best Volkswagen dealership in Central Texas. Keep up the great work O.C.
I was looking for a used car for my son. I had been hunting for a great deal, but something reliable. Jessie did such a great job outlining the awesome features of the Sonata, she convinced me I needed a car too! Bought my son a beautiful, 2017 red Sonata and got myself a 2019 Santa Fe. Jessie was attentive and thorough, sending me pix and info throughout the process. She also worked with me on the deals where I felt comfortable. I've purchased several cars over the years, Jessie made this a pleasant experience all around! Great job! Good on Southpount Hyundai for their excellent hire!
Fantastic experience working with Michael Frohlich. Very friendly and knowledgeable person with excellent followup after the sale. I owned a Saab few yrs back and my experience was really bad so I was not fond of swedish products but this car and service facility was surprisingly good experince.
Working with Jacob, especially, and Shannon. This was a long process, nearly a year, where we test drove a lot of cars from different makers. We kept coming back to Volvo. Jacob worked with us several times, answering a lot of questions, as we came to realize that the XC60 was the better choice for us, not the 40 -- and the XC40 is a stunning and brilliant car. There was no pressure, no sense of used car sales guys with slicked back hair. This was collaborative, a conversation.
What a phenomenal experience! The entire staff at Charles Maund was fantastic! Dealt with Javier, Will and Kenneth.The entire transaction was transparent and what they promised is what they delivered! Buy your car here if you want to deal with an honest and knowledgeable staff. 5 star experience!
I bought a used Rav 4 there. When preparing the vehicle they noticed a damage not necessarily obvious to the naked eye and contacted me. After examining the vehicle we decided I didn???t wanted the car. They were extremely courteous showing us other similar used vehicles. Then they gave us a incredible offer on a new RAV4 that we couldn???t reject. They performed as a team of used cars salesmen, new cars salesmen and the managers definitively do their best to get you a great deal. Salesmen are very professional and care about their customers and the good name of the dealer. For the new Rav 4, Mr Miguel Vega took care of us, for the original used Rav 4, Mr Bernal took care of us.
My experience with BB JEEP was overall a success. From the time I met Russ in the Parking lot to signing papers with Sheli. It was smooth and stress-free. Russ asked all the right questions, guided me to the right vehicles, and listened to my budget requirement. I never felt pressured and I felt comfortable with him the entire time. I felt he was sincere and trust-worthy. He wasn’t your typical car saleamen trying to close a deal and superficial. He brought back the small town feel of authentic conversations and sharing a piece of his life with me. Thanks, Russ! I’m extremely content with my New Jeep Cherokee purchase and I appreciate the great experience.
I bought my first vehicle the Grand Cherokee from Jeff and hands down have nothing but the highest accords for him and Bluebonnet Jeep. He was incredibly knowledgeable and laid back; just what a young woman needed.
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