I had to leave a review after the great experience I had at Matthews KIA. I am new to the area and was looking to trade in my car for a new Sorento. I saw an ad online and decided to give them a shot and I am happy I did. My experience from the internet department all the way to finance was great. The whole staff answered all my questions and I felt that they had my best intentions at heart. If you are looking for a vehicle trust me when I say giving Matthews KIA a shot will be worth it. Thanks again for helping me with my new vehicle!!!!
I can't say enough about Lavar. He actually sold me my Sorrento. He was an excellent salesman, and now in Service, he continues to exceed my expectations! He brought snacks in to us in the waiting area, apprised me of how my service was going, and finished my job before the expected time. He is always upbeat and personable. Lavar is a rock star!
Lionel Amachree was a huge help. His customer service is what you look for in a cars salesman. He answered every question I had and was very friendly. His help is the only reason I walked out of the store with keys in my hand.
Service is always excellent. Cathy is a great service advisory. Always follows up. She is personable, experienced and trustworthy. Five years working with this dealership and I???ve always been pleased.
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
Sales lady brooxie did a wonderful job communicating with me about the car.i drove 160 miles to test drive car.price was right .i had cash in hand.Manager fumbled the ball on the one foot line.by not coming to some agreement on getting the car to my house.His only suggestion was was for me to drive back home get my daughter and drive back to atlanta from greenville sc .to get the car home.welli took my money and drove back home.Thank You!!!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.
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