I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
Most reliable car I've ever owned.
by bamagirl35645 from Killen, Al.
January 6, 2019
This car meets all my daily needs. Plus some. To include mega leg room in front and back. Has 2 cigarette lighter plug ins. plus a usb plug in.
Had my first visit to Southwest Kia, such nice friendly people work there. I left feeling totally confident that my car is going to be taken care of in my new home state of Texas. Even the parts and service director John Scurlock took time out to visit and welcome me.
Not worth the money and check the value before you
by Notafan89 from Toledo OH
November 9, 2018
I bought this car and am making huge payments on it, when I wanted to trade it in for something it wasn't even half the value of what it was worth, it was 17000 dollars and we have to pay 31000 because of interest which make our payments 445 a month and when we wanted something better they said if the car was in immaculate condition it would only be worth 7000 dollars like really. The first time we road it on the expressway we could hear the wind coming in from the outside, and then 2 months after driving it we needed coolant, come to find out 2 years later and when our warranty was almost up we had a bad water pump, I would prefer an older Pontiac sunfire because that car lasted me more than 400000 miles on it, I think this one will only last 150000 because at 61000 it seems the transmission is going bad already and it just seems like its about to fall apart do not get this car even if it's the only one you get approved for!
As most people do, I did not go in intending on buying a vehicle...just look! But they help me look at my different options, and was very patient with my wife and I. I'm not one who gets into a hurry when making any kind of purchase...especially a car. Joe Perez and the Kia team were very good at working to try to win our business. They were not pushy as some salesman are and once we made our decision to buy, it was probably within an hour of us signing the paperwork and were heading home. Thanks again to the Southwest Kia team, you have earned my business. -Steve-
I love my kia!5 stars
by Jecornster from Richland Washington
October 31, 2018
The bluetooth is extremely helpful. Very comfortable and affordable car. Accelerates very quickly and is the best car I have owned. The trunk is good size and the control buttons are on the steering wheel which makes it very convenient.
Brent Graham was an awesome salesman that gave me an honest upfront opinion of one of the greatest cars out there today! I love the KIA Soul thus far and it so happened he himself owns one! I may need to buy another! Chase came out to help with any questions I had and I found him to be an outstanding young man! Aron did a great job with one tough customer, guiding me through the options available! In a very short time they had me on the road to happiness! Thanks guys, and have a great holiday season!
Get over 40 mpg. Low maintenance costs
by Coach from Fernley, nv
November 13, 2018
Great commuting vehicle, as i get up to 46 mpg on trips. Comfortable for the whole family. Low maintenance, well designed, and a pleasure to drive.
I love my new kia. It’s has everything i need and loads of wants. It has the zippy performance and fuel Economy I want. I get compliments from people who ride with me.
For a while I drove cheap 500$ or less cars, and I liked it, but they didn’t feel like my cars. It felt like I was driving someone else’s car. This one, she’s mine.
The process was super fast, enjoyable and the staff were so welcoming and friendly. Highly recommend visiting Southwest Kia! From the moment we walked in i knew we made the right decision.
Really fuel efficient vehicle and easy maintenance
by MichaelE from San Diego, CA
December 7, 2018
Its pretty good bang for the buck. The only issue that I've had with it is the plastic/rubber caps used to secure panels. I drive the front bumper over a cement block on a parking lot, and as I was leaving the bumper rubbed against the cement block. The ended up popping out the rubber cap/clips and the inner wheel well panels came off, rubbing against my tries and causing smoke. That should be designed a bit more with common parking mishaps in mind.
Mr. Wills gave me the ultimate customer service experience from beginning to end. He made sure I was happy with my purchase and explained any questions I had in detail. Will but from him again.
Kia really makes great automobiles!
by Michael Ballard from Surprise, Az
November 18, 2018
I've owned four new Kia's. Everyone of them have been excellent vehicles. Over the years I've owned over 50 new vehicles and Kia has been right at the top of the list for being wonderful automobiles to have owned.
Daniel did a great job and I???m super satisfied with my purchase. This dealership is always fair and it didn???t take too long to get me a good deal.
by Adrienne from Ithaca, NY
November 6, 2018
This car is a really reliable car with great gas mileage. I put a lot of miles on the car so far, and it continues to work great for me. It can be tricky in the rain or snow, but what car isn’t’ It really has been a safe and easy car to drive.
We purchased a 2014 Mustang convertible from this dealership. Our friendly salesman Richard was very helpful and knowledgeable about the car, which helped us make our decision to purchase it. Vance in Finance worked with us to meet our expectations on loan payments and explained everything is easily understandable terms. Everyone that we encountered while at the dealership was friendly and helpful, making for an enjoyable car shopping experience.
The best value and the most comfortable car
by Mommkatt from Greeneville Tennessee.
November 3, 2018
This car is exceeds all my needs and is one of the most comfortable cars I have had. You would never know that this was a supposed to be a compact car by the leg room and head room in the car. I chose the four door model and my family and I can travel in comfort with great gas mileage. I am 5'9" and the driver's side fits me so well. The seats are comfortable and I never have fatigue after driving long distances. My grown sons are 6'4" and 6'5" and they have seat room and head room and lots of leg room in the car (even in the backseat) also. I feel that I can take my grandchildren anywhere safely and they have enough room for them and all their things they carry. The car has only needed routine maintenance and the dealership has been great in taking care of my car's needs. I have never had any problem with this car at all.
The staff members with whom we worked at First Texas Honda are very knowledgeable and friendly and made every effort to ensure that we were getting the vehicle that best suited our needs.
Great and Inexpensive Sedan
by CarFan from Grapevine
August 25, 2018
Meets all of my commuting needs. It is great on gas and pretty sporty for a 4 cylinder. It gets 350 miles per tank and generally costs about $35 to fill the tank. I love the manual option on the automatic too, comes in handy in rain or changing lanes.
Great room in it too. Comfy ride from passenger and a lot of trunk room. Not as quiet as a more expensive sedan but that's expected with a car costing $14k.
I would purchase again given the chance if you are looking for a entry or first car purchase as a young adult or family looking for an inexpensive option for your needs.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
by JKNYC from PSL
October 18, 2018
Plenty of leg room, comfortable ride. Excellent on slippery roads, good on gas. Plenty of trunk space in the back. We generally use the car for work,; however, we've taken it on longer trips, and we would definitely recommend this car to friends
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
I loved the last one so much I bought another one.
by Charcourtmom from Warr Acres, OK
October 27, 2018
Beautiful outside, surprisingly roomy inside. Rides like a dream. So easy to handle. Overall my dream car. And the great gas mileage doesn't hurt my feelings either.
Some people say 1 happy customer will tell 5 people about the experience and 1 unhappy person will tell 50 people; I am here to tell my 5 people about my happy service department visit at CAPITAL CHEVROLET???S GREAT SERVICE DEPARTMENT! I took my Chevrolet Truck in for check engine light and alignment. My Service Advisor Jake Buckley phoned me 3 times just like he said he would to keep me advised about progress of the repairs. I know that most people???s service trips are a nightmare but this was an extremely well managed operation by CAPITAL CHEVROLET???S service team. Especially great job by Jake Buckley!! Please if you need service on your Chevrolet in the Austin Texas area go to Capital Chevrolet and ask for Jake Buckley! very satisfied customer!
Average at best
by MJMSR from Indiana
January 9, 2019
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
It???s been a while since I shopped for used or new vehicle but Capitol Chevy made it easy for me. Julian Galavez worked hard for me to get me the used vehicle that I like. He took care of me from start to finish. I will always recommend this dealership to anyone!!
Most reliable car I driven
by Kaybee from Lakewood WA
January 5, 2019
This car met all my needs most liable car I have driven and owned good on gas and mileage plenty of legroom from front to back
Some people say 1 happy customer will tell 5 people about the experience and 1 unhappy person will tell 50 people; I am here to tell my 5 people about my happy service department visit at
CAPITAL CHEVROLET’S GREAT SERVICE DEPARTMENT!
I took my Chevrolet Truck in for check engine light and alignment. My Service Advisor Jake Buckley phoned me 3 times just like he said he would to keep me advised about progress of the repairs.
I know that most people’s service trips are a nightmare but this was an extremely well managed operation by CAPITAL CHEVROLET’S service team. Especially great job by Jake Buckley!!
Please if you need service on your Chevrolet in the Austin Texas area go to Capital Chevrolet and ask for Jake Buckley!
very satisfied customer!
Great value for the money
by carguy from Naples FL
December 25, 2018
Comfortable interior. Great gas mileage averaging 33 -37mpg. Nice car for not much money, especially if you need a new car with a great warranty under $17,000.
Tara was very helpful from start to finish she listened and worked very hard to. Make sure I was comfortable with her and the dealership
Great Car for work and just going for random drive
by ShaneK92 from Dundas Ontario
December 14, 2018
The car has been a great purchase! I love having this car because it makes driving so comfortable. The heated seats, Android Auto plus all the space makes it worth every penny. I am 6 feet tall so having a car with space for my legs and the people behind me is such a benefit. I would recommend this car to anyone who wants a car that is not to big or not to small.
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